Role Description This is a full-time, fully remote position. We're looking for a driven Talent Advisor to join Crimson's central Talent function and support hiring across North America and our wider global markets. No two weeks look the same here. You'll be sourcing and screening across a wide range of roles while also acting as a reliable advisor to our hiring managers and regional colleagues around the world. You'll be the first port of call for teams who need guidance on how to hire well, helping them plan, execute, and make great decisions. We're a small central team with a wide remit. That means genuine ownership, broad exposure, and the kind of variety most recruiters don't get near for years. Visa sponsorship is not available for this position. Main Responsibilities - Drive proactive sourcing across North America and global markets, building targeted pipelines through LinkedIn Recruiter, Boolean search and creative outreach. - Screen applicants and run first-stage interviews across a varied mix of roles and regions. - Keep our ATS (Teamtailor) in good shape — clean pipelines, accurate records and roles that reflect reality. - Support global colleagues with hiring planning and execution, advising on process, timelines and best practices so they can move with confidence. - Get involved in employer branding and candidate experience work — contributing to how we attract and engage talent at scale. - Work closely with the Talent Lead to keep the function running smoothly as Crimson continues to grow. Qualifications - At least a year of in-house recruiting experience where you've owned roles properly. - Strong sourcing instincts and hands-on experience with LinkedIn Recruiter. - A background in EdTech or a fast-growth startup (or a genuine interest in that world). - Comfortable juggling multiple roles across different markets and time zones. - Experience with an ATS — Teamtailor knowledge is a bonus, but not a dealbreaker. - A clear communicator who takes the candidate experience seriously. Benefits - Rapidly growing start-up, with a flexible working environment where you will be empowered to structure how you work. - Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year. - $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!. - Psychologist on staff. - Insightful fireside chats and workshops to help support our high-performing and ambitious team. - Radical Candor is a feedback approach we live by. - We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

• Design and configure the Employee Central module (Data Models, Foundation Objects, Picklists, Business Rules, Workflows) to meet client requirements. • Configure Position Management, organizational structures (Legal Entity, Business Unit, Department). • Configure and manage HR events (hire, transfer, promotion, rehire) in the Employee Profile. • Design Business Rules and approval workflows to automate HR processes. • Collaborate with technical teams to ensure integration of EC with Payroll (EC Payroll) and Talent modules (Recruiting, Performance). • Execute unit testing and support key users during User Acceptance Testing (UAT). • Resolve support tickets, implement continuous improvements, and apply SAP semiannual release updates (Release Management).

Available Locations: Singapore Overview: Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Senior Professional Services Consultant for Zero Trust Services/SASE and Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are a security expert and have experience with ZTNA, Data Loss Prevention, Email security, CASB, SASE. This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected at around 30%. Responsibilities: - Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare's products and advice on product best practices. - Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams. - Implement changes on behalf of the customer in the Cloudflare environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points. - Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations. - Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc. Experience might include a combination of the skills below: - 5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team - Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP - Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs - Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security - Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO. Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS - Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3 - Network transformation technologies such as MPLS, SD-WAN or WAN Optimization - Ability to manage a project, work to deadlines, and prioritize between competing demands Demonstrated technical experience (hands-on-keyboard) with: - Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies - Software distribution & deployment in Microsoft, Mac and Linux environments - Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc - Windows & Linux Server system administration - Windows, MacOS and Linux client endpoints troubleshooting - Experience debugging Network connectivity issues using Network Troubleshooting Tools Preferred but not mandatory: - Software distribution via Mobile Device Management platforms - Experience with Microsoft Active Directory, GPO, AzureAD an Intune - Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus - Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2 - Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus

• Deliver scheduled concierge consultations (video and phone) with homeowners who are exploring electrification options for their homes • Provide expert, impartial guidance on solar, battery storage, EV charging, hot water heat pumps, and whole-home electrification • Review and explain installer quotes in plain language, helping customers understand what they are actually being offered • Identify the right solution for each homeowner's situation — technical, financial, and lifestyle fit • Use the company concierge platform and CRM to log notes, outcomes, and follow-up actions after each call • Uphold the company standard: friendly, knowledgeable, zero-pressure, and genuinely helpful • Collaborate with the broader Concierge team on quality, learnings, and continuous improvement