• Monitor the portfolio of delinquent accounts. • Contact customers for notifications and negotiations through official channels, following the established collections workflow. • Track and manage agreements reached, ensuring compliance with negotiated terms. • Update logs and records of interactions and negotiations. • Digital mindset, curiosity about new technologies, and interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

Role Description The Manager of Collections is responsible and oversees all collection and personnel related activity on the PharMerica Accounts Receivable Facility portfolio. This is a remote opportunity. Applicants may reside anywhere within the Continental USA. Schedule: Monday-Friday 9AM-5PM EST (Flexible) - Works with the Director, to build, maintain and improve credit scoring models to mitigate overall company financial risk - Performs daily credit and risk management activities to ensure exposures are maintained within approved limits under the credit policy - Produces reports and analysis of monthly credit facility trending - Gathers and reviews information on the financial condition, risk exposure, loss history, and economic trends that may impact the terms and conditions offered to the client - Responsible for DSO, cash collections, aging trends, and a/r resolution on non AS400 portfolios - Investigates delinquent accounts, write collection letters, and call customers - Prepares standardized reports on credit/collections status - May arrange terms of payment for delinquent accounts - May lead and direct the work of others - Relies on experience and judgment to plan and accomplish goals - Performs other tasks as assigned - Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards Qualifications - Associate degree - Four years of experience in discipline; six years of experience in discipline preferred - Familiar with a variety of the discipline’s concepts, practices, and procedures - Creativity and latitude is expected Benefits - DailyPay - Flexible schedules - Competitive pay - Shift differential - Health, dental, vision and life insurance benefits - Company paid STD and LTD - Employee Discount Program - 401k - Paid-time off - Tuition reimbursement - Non-retail/Closed-door environment Company Description PharMerica, a part of Brightspring Health Services, is a long‑term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States. PharMerica delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success.

Role Description Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes: - Hot side cooking equipment - Stand-alone refrigeration - Specialty coffee and beverage - Complex rack refrigeration - HVAC Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. - All qualified individuals are encouraged to apply. Requirements - If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Company Description

Role Description As a member of the Evernorth Finance team, you will edit, bill, and collect payment on complex and unique outstanding claims with a goal of positively impacting the company's revenue and accounts receivable balance. Enabled by a robust training curriculum, clear policies, and team support, you will contribute toward the important functions of billing and collections and contributing toward our growth strategy. To achieve our collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. You will communicate opportunities for best practices based on issues identified. Collections - Investigate reasons for unpaid balances from insurance companies - Bill and/or collect outstanding/delinquent payments or issue payments - Research and identify trends and develop and implement methods to improve results - Troubleshoot both internal & external issues and insurance denials - Work independently to research and resolve the unpaid balance while following Evernorth policies as well as the insurance company requirements - Collaborate effectively with internal business partners as well as external payers to drive timely and accurate collections of invoiced amounts Qualifications - High school diploma or GED required; Associate’s degree or equivalent work experience strongly preferred - Professional experience in healthcare collections highly preferred - Accounts receivable background preferred - Proficient in Microsoft Office with working knowledge of Microsoft Excel - RX Home experience highly preferred - Self-motivated and goal-oriented - Independent and proactive problem-solving skills - Ability to manage multiple priorities - Solid written and verbal communication skills - Strong research and analytical skills - Team player with a positive attitude - Detail oriented - Solid organizational skills - Must meet work at home company requirements, and have a strong ability to stay engaged in a virtual environment Requirements - Ability to work Monday - Friday 8:00am to 4:30pm EST - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location - Eligible to participate in an annual bonus plan - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs - 401(k) - Company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year and paid holidays Company Description At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.