• Facilitate improvement in the overall quality, completeness, and accuracy of medical record documentation • Educate and train of the Clinical Documentation Integrity team through extensive audit investigation, clinical criteria research, and data analysis • Develop and deliver a formalized CDI orientation process • Draft and submit written queries to providers to clarify documentation • Collaborate with Coding, HIM, Patient Safety and Quality, Enterprise Compliance Services, and Revenue Integrity • Perform complex clinical documentation of designated patient records to assess accuracy • Develop and perform an internal auditing process in partnership with the CDI Manager to validate query compliance • Educate providers, coder, and CDI team regarding clinical documentation concepts, health data, quality outcomes, and compliance regulations.

• This position is responsible for concurrent review of inpatient medical records to identify opportunities for improving the quality of physician documentation. • This position facilitates modifications to clinical documentation through concurrent interaction with physicians (face-to-face and electronically) and other members of the health care team. • The goal of this position is to achieve a complete medical record in order to support complete, accurate and timely coding. • Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients. • Utilizes the hospital’s designated clinical documentation system to identify opportunities for physician and hospital outcomes. • Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG. • Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital’s designated clinical documentation system. • Gathers and analyzes information pertinent to documentation findings and outcomes. • Contributes to a positive working environment and performs other duties as assigned or directed to enhance the overall efforts of the organization. • Develops physician education strategies to promote complete and accurate clinical documentation and correct negative trends. • Identifies patterns, trends variances and opportunities to improve documentation review and process. • Researches literature and stays abreast of CMS rules and regulations, incorporating changes to daily practice for overall documentation enhancement. • Assists in the development and reporting of performance measures to the medical staff and other departments and prepares physician specific data information. • Conferences with key physicians to review outcome information (including physician profile data if relevant) as it relates to documentation clarity, completeness, and correct DRG designation. • Coaches physicians to improve their documentation so it more accurately reflects intensity of services and severity of illness. • Documents conference and results. • Attends various hospital service line meetings, reviewing outcome information, and educating physicians on service line specific improvement opportunities. • Complies with HIPAA and Code of Conduct policies. • Assists with special projects as needed. • Demonstrates competency for individual performance and development in the following areas: Customer Service, Job Skills, Resource Management, Teamwork, and Innovation. Directors shall determine percentage weight distribution for each competency category. • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.

Role Description - Write new publications and materials focused on patient safety and risk management for current policyholders, potential prospects, and the general public. - Provide actionable information on prevalent and emerging risk management issues in various healthcare settings. - Perform comprehensive research on risk management and patient safety topics to identify credible sources, develop a thorough understanding of issues, and craft high-quality materials under the MedPro brand. - Support Risk Solutions’ educational programming, including substantive editing, copyediting, content recommendations, and formatting/layout review of webinars, interactive programs, and text-based materials. - Provide editorial support for tools and materials developed by Risk Solutions’ consultants and leadership, including facilitating materials through the production process. - Help generate and review routine internal and external communications related to Risk Solutions’ publications, resources, and services. - Support Risk Solutions social media posting, including generating posts, managing posts within social media client, and setting up campaigns. - Help manage and track content on medpro.com in support of digital strategy, including working within a content management system and providing final quality control and sign off. - Help support the editorial schedule and calendar for updating, reviewing, and maintaining existing content based on a quarterly cycle. - Attend routine remote meetings with internal stakeholders to discuss priorities and emerging issues as well as provide publications updates. - Support implementation and enhancement of information systems and platforms. - Participate in departmental standardization and quality improvement efforts. Qualifications - Bachelor’s degree in Professional Writing, English, Journalism, or Communications. - 7-10 years professional writing and editing experience in a medical or healthcare role. - Ability to fact check content and research topics using reputable and credible sources. - Proven success writing and editing content for different platforms and audiences. - Experience developing short- and long-form content from initial draft through final production. - Experience performing quality control on digital and print materials. - Self-motivation and ability to work independently, manage multiple projects, and meet deadlines. - Ability to adhere to style guides, branding guides, workflow processes, and standard operating procedures. - Proficiency in Microsoft Word and PowerPoint; working knowledge of Microsoft Excel and SharePoint; familiarity with digital content management tools. - Proficiency using templates and creating and applying styles in Microsoft Word documents. - Familiarity with layout and design principles and best practices. - Strong organizational and interpersonal skills, with the ability to collaborate effectively with team members and subject matter experts. - Strong critical thinking and problem-solving skills; capable of addressing unforeseen issues and pivoting on priorities. Benefits - Medical, vision, and dental insurance options. - Life and accident insurance. - 401(k). - Short-term and long-term disability insurance. Company Description MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home.

Role Description Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology. Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. In this role, you will ensure appropriate and necessary documentation is in place to meet EW Quality System in compliance with regulatory requirements. How you will make an impact: - Evaluate changes proposed by initiators and provide feedback and recommendations for improvement and compliance - Lead special projects (e.g., documentation remediation) in collaboration with team members; identify opportunities for process improvement including developing and proposing solutions, and proposing new processes and system enhancements. - Coordinate and perform incorporation of approved changes to documentation (e.g. JDE data entry and verify correct implementation) - Review change package against governing procedures and release final change package with increased complexity - Train team members on ECR structure and procedures - Other duties as assigned by Leadership Qualifications - Bachelor's Degree in related field, 0 years’ experience of previous related experience or equivalent work experience based on Edwards criteria Requirements - Good computer skills in usage of MS Office Suite - Excellent written and verbal communication skills and interpersonal relationship skills - Good problem-solving and critical thinking skills - Experience with project management and project management software tools preferred - Solid knowledge and understanding of Edwards policies, procedures, and regulatory (e.g., medical, pharmaceutical) guidelines relevant to documentation - Solid understanding of medical device documentation development activities - Ability to manage confidential information with discretion - Strict attention to detail - Ability to interact professionally with all organizational levels - Ability to manage competing priorities in a fast paced environment - Work is performed independently on more complex projects and/or lines of work and reviewed for accuracy and soundness - Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control Benefits - Competitive salaries - Performance-based incentives - A wide variety of benefits programs to address the diverse individual needs of our employees and their families Company Description For California, the base pay range for this position is $68,000 to $96,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. COVID Vaccination Requirement: Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.