• Own a portfolio of Mid-Market customers, leading all post-sale engagement from implementation handoff through renewal with clear accountability for outcomes • Drive successful rollout, training, adoption, and ongoing value realization across your book of business • Manage renewals end-to-end, positioning BrightHire’s value, ROI, and long-term partnership to drive retention and expansion • Deliver a consistent, high-quality customer journey using a blend of scaled programs (one-to-many content, playbooks, automated workflows) and targeted 1:1 engagement • Execute efficient, repeatable success motions while exercising strong judgment on when to lean in with higher-touch engagement • Leverage data, usage trends, and health indicators to proactively identify risk, expansion opportunities, and moments that matter • Build strong, trust-based relationships with key stakeholders, from day-to-day administrators to senior Talent and HR leaders • Act as a strategic advisor, helping customers align BrightHire to their hiring goals, change management needs, and interview strategy • Partner closely with Sales, Implementation, Support, and Product to ensure a seamless and coordinated customer experience • Represent the voice of the customer internally, contributing insights that shape product improvements and customer success programs • Communicate clearly and effectively across formats — emails, decks, live meetings, executive readouts, and challenging conversations

Company Description We are xSuite, one of the Top Innovators for best SAP Procure to Pay Solutions with over 40M invoices processed Worldwide With 25 years in the market and 1,200 installations in 60 countries, we increase efficiency, data accuracy, and mitigate risk for all of our clients. Our expertise comes not just in software solutions, we are also the developers and integrators of our product - providing for a more unified and cohesive approach. We achieve this through our SAP-integrated software for intelligent data capture, workflow automation, and document management. We digitize business processes for companies allowing them to save time and money. Through our industry agnostic best practice solutions, every scenario you have can be configured to kick off a workflow to resolve the problems digitally. As an SAP Partner, we have implemented our Software in Fortune 500 companies. On average, our customers are working 10+ years with us, to them, we are more than a Software Manufacturer, we are their Strategic Partner for their P2P Automation needs. Our passion for SAP technology drives us to always offer certified and high-quality standard software for your SAP system. With 12 offices and 90 plus consultants who are experts in this field, our SAP Certifications makes us your best ally to help you start your Digital transformation today. Job Description Do you enjoy building meaningful relationships? If so, continue reading! Customer Success Managers at xSuite North America are known as relationship experts. Many Customer Service Representative positions are the same, the focus tends to be on the customers short term happiness. That is not the case here. Customer Success Managers concentrate on adding value for years to come. Their commitment does not end when a customer signs up, that is when it begins. Qualifications Team spirit and the ability to take responsibility for tasks (Required) Strong written and communication skills in English (Required) The ability to adapt quickly Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required) The ability to promote products and grow relationships Additional Information Responsibilities: Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed Present/Demo our solutions to customers Coordinate sales efforts for services and license revenues Prepare and submit sales contracts Drive product value Develop trusted advisor relationships with executive sponsors Prepare weekly and monthly reports Schedule: Monday – Friday (Part time/Full time) 30-40 hours per week Remote/Hybrid/in-office Additional Information: US work authorization required xSuite North America is unable to honor OPT-EAD, H1B, and TN 401(k) Medical, Dental, Vision, and Life insurance Paid time off What makes this position so great? You get to work with brand new state of the art technology with artificial intelligence and machine learning We are a young and dynamic team This is a great chance to learn new skills and work with amazing customers If you would like to learn more information about xSuite North America and our services, check out our website: https://www.xsuite.com All of your information will be kept confidential according to EEO guidelines.

About Neura: Neura Health is a nationwide, doctor-led practice built to eliminate the barriers between patients and life-changing care. As the country's leading virtual neurology clinic, we provide an all-in-one longitudinal platform where cutting-edge technology meets specialized expertise to manage the entire spectrum of neurological diseases. While traditional brick-and-mortar clinics are at a breaking point, forcing patients to endure dangerous 4-6 month wait times, Neura is scaling the nation’s largest virtual practice to deliver immediate access to the 145 million Americans in need. Through strategic partnerships with leading health systems, pharmaceutical innovators, and large clinics, as well as a direct-to-patient model, we are fundamentally transforming the referral landscape and reducing average wait time from 276 days to 5 days. Our tech-enabled model provides a comprehensive, end-to-end experience that goes far beyond a standard consultation. We offer patients seamless access to personalized care plans and expert care navigation, ensuring no one has to manage their journey alone. This mission is powered by our multidisciplinary specialized care teams, which include world-class physicians, nurse practitioners, physician associates, and dedicated care coaches. We leverage AI-powered workflow optimization and continuous monitoring for everything from chronic headaches and epilepsy to complex memory disorders. Backed by $22M in funding from world-class investors, we are not just improving neurology; we are revolutionizing it. We are looking for purpose-driven innovators to join us in making high-quality brain health a reality for everyone. We’re seeking an experienced Strategic Account Growth Manager with digital health experience to join our growing commercial team. This role is key to ensuring our enterprise clients achieve success with Neura Health. You will own client relationships end-to-end — from onboarding to ongoing engagement, adoption, and renewals — while collaborating with internal teams to drive value, advocate for client needs and help scale our success operations. This is a fully remote position with flexibility to accommodate clients in different time zones. This role will require travel to key clients to build rapport and relationships. Key Responsibilities Serve as the primary point of contact for enterprise clients across the full customer lifecycle, building trusted relationships and deeply understanding each client’s goals, workflows, and value drivers. Lead onboarding, implementations, and launches in close partnership with Product, Engineering, Clinical, Marketing, and B2B Operations to ensure seamless deployments and measurable impact. Configure and optimize Neura’s platform to align with client workflows, drive frictionless patient activation, and deliver clear business outcomes. Own customer health, retention, renewals, and expansion by proactively identifying risks, developing engagement strategies, and tracking performance against agreed success metrics. Lead regular check-ins and business reviews, clearly articulating ROI, outcomes, and progress toward success goals. Partner cross functionally to translate client feedback into actionable product and operational improvements, serving as the voice of the customer internally. Co-create and refine the post sale activation and growth playbook to drive patient adoption and revenue realization. Develop client advocacy by cultivating referenceable customers and collaborating with Marketing on case studies and thought leadership opportunities. Continuously improve client engagement, workflows, and operational efficiency through innovative problem solving. Qualifications Benefits : Comprehensive health coverage, equity options, flex time off, L&D stipend - details found here Compensation Range: $130,000-180,000 Culture: About Being a “Neuron” Neura is building a category-defining neurology company, and we’re doing it with a team that’s all-in. We move with urgency, we take ownership end-to-end, and we hold an extremely high bar because the work is real and the impact is personal. We’re here to raise the standard of care and deliver a patient experience that is world-class. You’ll thrive here if you have an unwavering curiosity to do right by the patient and you’re energized by delivering a radically better patient experience, not incremental improvement. If you’re the kind of person who sees what could be better and can’t let it go, who learns fast, executes with precision, and follows through to outcomes, you’ll fit right in. You’ll be surrounded by a highly committed, humble, and inspiring team that challenges each other directly, supports each other deeply, and gets better every week. If you want real responsibility, real velocity, and the chance to build something transformative from the ground up, this is the place for you. Neura Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. If located within a reasonable commuting distance to our NYC office, employees in hybrid roles are required to be in the office 2 days per week (Tuesdays & Thursdays) for the full 8 hours of a typical business day. Our office is conveniently located at 205 East 42nd Street in New York. About the Founders: Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has fifteen years of experience in the tech industry, and a wealth of knowledge in the health tech domain. Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer was the technical lead for Live Video, and built several well known products such as Facebook Mentions, threaded-ranked comments, and more. Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.

Camp Systems is the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence. About Avinode Group Avinode Group, owned by Camp Systems, offers a fully connected suite of essential B2B software to enable Business Aviation professionals through the entire workflow of managing, sourcing, and booking aircraft. Founded in the heart of Sweden in 2002, we support around 2,000 companies globally. Our essential tools are designed to minimize stress and maximize profit for brokers and operators. The suite includes the world’s leading sourcing platform for air charter, making it easy to find aircraft, book trips, and market aircraft globally. Air charter operators and flight departments are provided with a fully cloud-based fleet management system to make flight operations smoother. Our customers can rely on a hassle-free process from quoting to booking and paying with a fully integrated payment solution. With 150+ Noders spread between Sweden and the US, our flexible and collaborative culture empowers everyone to come forward with new ideas, try them out, make some mistakes, and initiate dialogue. Avinode Group seeks candidates who thrive on exciting assignments and can collaboratively work alongside other intelligent, humorous, and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us daily to exceed expectations: Relationships matter: Everything of value we create ultimately stems from our relationships with each other and our customers. Curiosity is our constant: We are insatiable question-askers and future-prodders. “How could this be better?” is a question on constant rotation. We are doers: As much as we are thinkers.  Seeing (the right) things actually get built is our greatest source of satisfaction. Communications flows freely: Up, down, and sideways.  This is how we make the right decisions and move forward swiftly. Stepping up is second nature: We leave things better than we found them, especially software. Want more details? Discover the value our essentials bring to our customers every day www.avinodegroup.com. What You Will Experience In This Role: As a Customer Success Manager at Avinode Group, you will be the trusted partner for a portfolio of our customers helping them drive measurable value from our products, find solutions, and achieve long-term success. You’ll work with various segments, from high-touch accounts to digitally managed longtail customers, adapting your engagement approach to meet their needs. This is not a behind-the-scenes role, you must enjoy interacting with customers, building trust, and proactively reaching out even when it takes persistence. You’ll be responsible for managing account health, identifying risk and expansion opportunities, driving adoption, and supporting retention and advocacy across your book of business. Responsibilities: Own the post-sale customer relationship: act as a strategic partner, advisor, and advocate for your accounts. Drive product adoption, user engagement, and business value across your portfolio. Proactively manage customer health and create action plans to mitigate churn risk. Use data to inform your customer strategy, including CHS, usage trends, and key milestones. Collaborate closely with Account Managers to support renewals and uncover expansion opportunities. Collaborate with cross-functional teams - including Onboarding, Product, Support, and Marketing - to ensure a seamless handover and customer experience from day one. Identify and communicate customer feedback internally to improve product and customer experience. Maintain accurate tracking of customer activities, interactions, and health data in CRM. Manage accounts across tiers, using a mix of high-touch engagement and digital success tactics. Educate customers on new features, product and roadmap updates, and best practices to help them achieve their goals. You have: 2+ years of experience in Customer Success in a B2B SaaS environment. You thrive in customer-facing roles and know how to build trust, even when it takes effort. You’re resilient and not discouraged by a slow reply or a tough question. You have experience working with segmented customers, including longtail or digital-first success models. You understand and are comfortable working toward KPIs like Customer Health Score, retention, and churn mitigation. You’re highly organized, detail-oriented, and consistent with CRM and task management. You’re a team player who communicates well and collaborates across departments to solve customer challenges. Experience with Customer Success software (e.g., ChurnZero, Gainsight, Totango) is a plus. Familiarity with the aviation or FinTech industry is a bonus but not required. Able to role model core Avinode Group values. You are comfortable working remotely and open to occasional travel (4–6 times per year) for team gatherings, customer meetings, or events. Why Work at CAMP? Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation. CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.