xSuite

• Responsibility for the successful implementation of our software solutions for clients in the German-speaking and international markets • Work in small, well-established teams with a high degree of autonomy and short decision-making paths • Develop viable concepts for the digitization and automation of Finance and Procurement processes • Guide customers through change and transformation processes • Actively contribute to internal initiatives, such as project management standards and new tools

• Responsibility for international client projects focused on digitizing and automating business processes • Developing robust concepts together with our clients • Coordinating project teams and managing resources, budgets, and timelines • Main point of contact for clients and stakeholders throughout change processes • Working closely with consultants and solution experts • Supporting sales in selected presales phases

• Plan, produce, and run the full lifecycle of North America events and webinars — concept, speaker/content coordination, promotion, logistics, execution, and post-event follow-up/reporting. • Build and manage relationships with industry associations, user groups, analysts, and partner organizations relevant to SAP-driven finance and procurement audiences. • Partner closely with the BDR and Sales teams to ensure our local marketing activities generate measurable pipeline, qualified meetings, and revenue opportunities. • Build direct relationships with customers and drive the creation of case studies and reference stories that support sales and brand credibility. • Own lead capture, routing, and follow-up workflows in HubSpot for all North America events and campaigns, ensuring clean handoff to the BDR/sales team. • Shape and manage the regional marketing budget to maximize impact, with co-ownership in driving overall marketing strategy for North America. • Act as the link between global marketing HQ and North America execution, keeping regional plans aligned with central priorities and vice versa. • Translate central messaging, campaigns, and content into initiatives that land with the North America market and its specific audiences. • Run the logistics as much as setting the plan.

• Develop future-proof solutions for accounts payable and purchase-to-pay processes • Identify optimization opportunities and translate them into actionable concepts • Work closely with project management, development, product management and support • Design and implement solutions that meet current requirements and anticipate future developments

• Take on a central role in the monthly consolidated financial statements under HGB (German Commercial Code) • Perform group consolidation and elimination of intercompany profits • Review posting logic and reconcile/clarify discrepancies • Incorporate findings into the monthly reporting for various management stakeholders • Contribute to accounting-related issues and interim/partial financial statements • Take responsibility for additional topics such as transfer pricing, M&A or process optimizations • Work closely with subsidiaries and external auditors

• Project work pertaining to live workshops and xSuite products • Analysis of different sources of information such as: E-Mail, EDI, XML, and many others • Handling customer requirements, scenario development, and technical implementation • Customizing of OCR/Capture Systems, test phase, go-live, and user training • Become an expert on xSuite products and services

• Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed • Present/Demo our solutions to customers • Coordinate sales efforts for services and license revenues • Prepare and submit sales contracts • Drive product value • Develop trusted advisor relationships with executive sponsors • Prepare weekly and monthly reports

• Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed • Present/Demo our solutions to customers • Coordinate sales efforts for services and license revenues • Prepare and submit sales contracts • Drive product value • Develop trusted advisor relationships with executive sponsors • Prepare weekly and monthly reports

• Project work pertaining to live workshops and xSuite products • Analysis of different sources of information such as: E-Mail, EDI, XML, and many others • Handling customer requirements, scenario development, and technical implementation • Customizing of OCR/Capture Systems, test phase, go-live, and user training • Become an expert on xSuite products and services

Company Description We are xSuite, one of the Top Innovators for best SAP Procure to Pay Solutions with over 40M invoices processed Worldwide With 25 years in the market and 1,200 installations in 60 countries, we increase efficiency, data accuracy, and mitigate risk for all of our clients. Our expertise comes not just in software solutions, we are also the developers and integrators of our product - providing for a more unified and cohesive approach. We achieve this through our SAP-integrated software for intelligent data capture, workflow automation, and document management. We digitize business processes for companies allowing them to save time and money. Through our industry agnostic best practice solutions, every scenario you have can be configured to kick off a workflow to resolve the problems digitally. As an SAP Partner, we have implemented our Software in Fortune 500 companies. On average, our customers are working 10+ years with us, to them, we are more than a Software Manufacturer, we are their Strategic Partner for their P2P Automation needs. Our passion for SAP technology drives us to always offer certified and high-quality standard software for your SAP system. With 12 offices and 90 plus consultants who are experts in this field, our SAP Certifications makes us your best ally to help you start your Digital transformation today. Job Description Do you enjoy building meaningful relationships? If so, continue reading! Customer Success Managers at xSuite North America are known as relationship experts. Many Customer Service Representative positions are the same, the focus tends to be on the customers short term happiness. That is not the case here. Customer Success Managers concentrate on adding value for years to come. Their commitment does not end when a customer signs up, that is when it begins. Qualifications Team spirit and the ability to take responsibility for tasks (Required) Strong written and communication skills in English (Required) The ability to adapt quickly Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required) The ability to promote products and grow relationships Additional Information Responsibilities: Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed Present/Demo our solutions to customers Coordinate sales efforts for services and license revenues Prepare and submit sales contracts Drive product value Develop trusted advisor relationships with executive sponsors Prepare weekly and monthly reports Schedule: Monday – Friday (Part time/Full time) 30-40 hours per week Remote/Hybrid/in-office Additional Information: US work authorization required xSuite North America is unable to honor OPT-EAD, H1B, and TN 401(k) Medical, Dental, Vision, and Life insurance Paid time off What makes this position so great? You get to work with brand new state of the art technology with artificial intelligence and machine learning We are a young and dynamic team This is a great chance to learn new skills and work with amazing customers If you would like to learn more information about xSuite North America and our services, check out our website: https://www.xsuite.com All of your information will be kept confidential according to EEO guidelines.