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Resource Innovations

A women-led clean energy solutions company, ranked #10 in the energy category on the 2022 Inc. 5000 list.

Solution Delivery Consultant

Location

Arizona + 3 moreAll locations: Arizona | Florida | Ohio | Pennsylvania

Posted

24 days ago

Salary

$55K - $70K / year

Seniority

Mid Level

Bachelor Degree2 yrs expExperience acceptedEnglish

Job Description

Solution Delivery Consultant

Resource Innovations

• Oversee day-to-day program participation activities—including intake, application review, and incentive processing—in partnership with a team of program coordinators. • Develop and maintain accurate, timely internal and external reports; ensure data accuracy and integrity. • Identify opportunities to improve workflows, increase operational efficiency, and enhance the customer experience. • Create and maintain procedural documentation to support Program Managers and program operations. • Collaborate with cross-functional teams responsible for the program tracking system, customer service, and marketing. • Support the program administrator with ad hoc client requests, as needed. • Perform other duties as assigned.

Job Requirements

  • Must be a U.S citizen
  • Ideally located in the following: Ohio, Arizona, Indiana, Florida, or Pennsylvania.
  • Bachelor’s degree in business, accounting, finance, or a related field preferred; relevant experience may substitute for a degree.
  • 2+ years of experience in program coordination, customer service, data analytics, and/or business operations.
  • Strong Microsoft Office skills, especially Excel (pivot tables, formulas, and well-formatted charts and tables).
  • Highly organized and self-motivated, with the ability to prioritize tasks and manage multiple responsibilities.
  • Process-oriented, with experience drafting process flow diagrams.
  • Ability to work independently, take ownership of tasks, and recommend improvements to reporting, tracking, and analysis processes.
  • Interest in sustainability and a desire to make a meaningful environmental impact.
  • Experience in grant management or other utility programs is a plus.
  • Experience integrating software into service offerings.
  • Excellent writing, interpersonal, presentation, and analytical skills.

Benefits

  • Three weeks of paid vacation annually
  • Paid holidays
  • 401(k) retirement plan with employer match
  • Medical, dental and vision coverage
  • Parental leave
  • Employee assistance program
  • Commuter benefits
  • Additional supplemental offerings

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