Role Description Provide client and technical support for veterinarian clinic customers who utilize Telemedicine services. Identify, troubleshoot and resolve connectivity problems encountered when transferring images from the client system to AIS proprietary systems. - Provide professional and quality client service and data transfer expertise. - Responsible for customer software configuration for new clients. - Identify, troubleshoot and resolve connectivity problems that may cause image transfer interruptions including high level troubleshooting of all brands of DR, CR, CT, MRI, and ultrasound software. - Assist with final testing to ensure the solution is working before the support call is ended. - Complete software configuration for servers, acquisitions, and review work stations. - Use established systems to monitor progress, track problem resolution, identify patterns of failure, and communicate unresolved problems to management. - Prioritize and complete work on schedule to meet client expectations. - Answer questions and assist others on team and in other areas as needed. - May manage escalated issues with other internal/external groups to ensure resolution. - Work with vendors to resolve connectivity issues, research and test possible solutions, and implement solutions. - Assist AIS clients in improving image quality. - May be asked to participate in enterprise initiatives, special projects, and other duties as assigned. Qualifications - 2 years of veterinary technician experience or equivalent. - RVT/LVT Preferred. - Fluent in English. - A High School Diploma required, Associates in computer related preferred. - Typically 2 years of computer service experience helpful. Requirements - High quality interpersonal skills, with experience working with clients and maintaining good client relationships. - Computer-oriented aptitude required. - Identify, analyze and troubleshoot a wide range of complex technical computer and connectivity related problems effectively. - Deliver client support over the phone in a professional manner. - Learn and apply new technical knowledge quickly. - Communication skills, both verbal and written, including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner. - Attention to detail, organized with ability to multi-task. - Ability to work independently with minimal supervision and as part of a team. - Demonstrate sensitivity and respect for urgent matters. - Listen and communicate information to a wide variety of clients at all levels of skill. - Proven ability to identify, follow through, follow up, and resolve issues. - Ability to follow directions. Benefits - Paid Time Off & Holidays. - Medical, Dental, Vision (Multiple Plans Available). - Basic Life (Company Paid) & Supplemental Life. - Short and Long Term Disability (Company Paid). - Flexible Spending Accounts/Health Savings Accounts. - Paid Parental Leave. - 401(k) with company match. - Tuition/Continuing Education Reimbursement. - Life Assistance Program. - Pet Care Discounts.

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com . What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for As a Principal Technical Writer on the Arc team, you will own the strategy and execution of developer-facing documentation that enables builders, developers, and partners to effectively use Circle's products and services. You will work closely with product, engineering, and Developer Relations to create clear, engaging, and technically accurate content that enhances the developer experience and drives adoption of our products. This role requires a deep understanding of developer experience, strong editorial judgment, and the ability to translate technical concepts into accessible and impactful documentation. What you'll work on - Create and maintain high-quality developer documentation, including API references, integration guides, and tutorials - Design and improve documentation architecture to optimize usability and developer experience - Partner with product managers and engineers to understand features and translate them into clear documentation - Develop content strategies that support product launches and ongoing feature adoption - Analyze developer feedback and usage data to continuously improve documentation effectiveness - Establish and scale documentation standards, processes, and best practices across cross-functional teams - Review and collaborate with other technical writers to ensure consistency, quality, and clarity across all technical content What you'll bring to Circle Core Requirements - 10+ years of experience creating technical documentation for developer audiences - Proven experience writing API documentation, integration guides, and system-level content - Strong understanding of software development concepts, including REST APIs and developer workflows - Experience collaborating cross-functionally with engineering, product, and developer relations teams - Exceptional written and verbal communication skills with strong attention to detail - Ability to independently lead complex documentation initiatives from concept to delivery - Familiarity with a docs-as-code process and tools such as Git, GitHub, and modern documentation platforms Preferred Requirements - Experience in blockchain, crypto, or fintech ecosystems - Coding ability in TypeScript, JavaScript, or Python Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Base Pay Range: $185,000 - $237,500 We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote

Role Description The TCloud Service Desk, based out of Oak Ridge, Tennessee, currently has an opening for the position of Technical Services Associate. Our Service Desk serves as the first point of contact for the Treasury Cloud environment, ensuring 24 by 7 support is available for customers. The focus of agents working this desk will include: - Account lifecycle management - Priority incident management - Direct engagement with customers in support of their AWS, Azure, or OCI deployments Candidates must be flexible to work any within our hours of operation, 24 hours a day, 7 days a week, 365 days per year. Work from Home first environment. Qualifications - Experience in technical support or related field - Familiarity with AWS, Azure, or OCI environments - Strong communication skills - Ability to work in a fast-paced environment Requirements - Flexibility to work any shift within 24/7 operations - Ability to engage directly with customers Benefits - Work from Home opportunities - Comprehensive health benefits - Retirement plans - Professional development opportunities Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings includes: - Secure high-end solutions in mission IT - Enterprise IT - Engineering services - Professional services We integrate emerging technology, rapidly and securely, into mission-critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion.

Role Description Advanced Management Strategies Group (AMSG) is seeking a mid-level Technical Specialist to support program integration services for the U.S. Coast Guard under the Chief of Staff (CGCOS), in the Deputy Commandant for Operations (DCO), and Deputy Commandant for Systems (DCS). The candidate will support a broad range of full life cycle management within the Inter/Intra Agency Agreement (IAA) arena and assist in the preparation, execution and management of the full life cycle of Interagency Reimbursable Work Agreements (IRWA’s) and Assisted Acquisitions, including: - Documentation requirements - UDO management - Performance & receipting requirements The candidate will use a combination of, but not limited to, the following systems: - USCG Financial Systems Modernization Solution (FSMS) - General Ledger (GL) - Acquisitions Performance Management System (APMS) - U.S. Treasury’s G-Invoicing system Additionally, the candidate should be familiar with: - Intragovernmental (IGT) Buy/Sell transactions - Appropriations law - Various federal authorities governing IAA transactions - Current Department of Homeland Security (DHS)/USCG policy and procedures governing IAA transactions The Technical Specialist will manage the complete lifecycle of financial transactions between government agencies. The primary goal is to ensure all financial operations are efficient, compliant, and accurately reported. Key Responsibilities include: - Transaction Management: Act as the lead contact for clients, guiding them through the entire process of intra-governmental agreements, from initiation and funding to performance tracking and final closeout. - Financial Oversight: Monitor transactions, oversee the receipt of goods and services, and manage and reconcile outstanding financial obligations to ensure records are accurate and up-to-date. - System and Data Integrity: Troubleshoot and resolve discrepancies within financial systems. Perform regular reconciliations to ensure data accuracy and integrity across platforms. - Advisory and Compliance: Provide expert advice to staff and program managers on financial policies, procedures, and best practices to ensure compliance and improve transaction efficiency. Qualifications - Federal Finance Experience: Must have a strong background in federal financial management, resource management, or federal acquisition. - System and Platform Expertise: Experience with the U.S. Treasury's G-Invoicing platform is required. Familiarity with other federal financial systems (like ERPs). - Regulatory Knowledge: Understanding of federal financial laws and regulations. - Core Skills: Strong analytical, problem-solving, and communication abilities. Requirements - Proven experience in a senior analyst or project management role, preferably within the federal government. - Strong project management skills. - Expertise in Microsoft Office, SharePoint, and the Power Platform. - Familiarity with integrating AI tools for data analysis. - Excellent communication, leadership, and analytical skills. Benefits - Remote work opportunity - Support for Veterans and military family members