Role Description Du liebst es, komplexe IT-Themen in klare, verständliche Sprache zu übersetzen? Dann unterstütze uns dabei, unsere technische Dokumentation auf das nächste Level zu heben! Als Teil unseres neu wachsenden Redaktionsteams arbeitest Du in einer modernen Tool-Landschaft (DITA, XML, Markdown) und sorgst dafür, dass unsere Kunden und Kollegen immer die passenden Antworten finden. - Erstellung, Pflege und Weiterentwicklung technischer Dokumentation (z. B. Kundenhandbücher, Betriebshandbücher, Prozess- und Servicedokumente) in enger Zusammenarbeit mit Fachabteilungen auf Basis von XML oder Markdown - Anwendung von Styleguides, Templates und Prozessen für Content-Governance und Versionierung - Support und Troubleshooting automatisierter Publikationspipelines mit Tools wie GitLab, DITA Open Toolkit und REST-APIs - Sicherstellung konsistenter, auditierbarer und compliance-konformer Dokumentation - Kontinuierliche Optimierung der Dokumentationsprozesse und Mitgestaltung der KI-gestützten Redaktion der Zukunft Qualifications - Abgeschlossenes Studium im Bereich Technische Redaktion, Informatik, Kommunikation, Ingenieurwesen oder vergleichbare Qualifikation - Berufserfahrung als technischer Redakteur, idealerweise in einem IT- oder Infrastrukturumfeld - Idealerweise Kenntnisse in XML, Markdown, GitLab, CI/CD-Pipelines und Dokumenten-Workflows - Erfahrung mit KI-gestützten Content-Workflows sowie ein großes Interesse an deren aktiver Weiterentwicklung - Strukturierte, präzise und eigenverantwortliche Arbeitsweise sowie eine ausgeprägte Hands-on-Mentalität - Starke Kommunikationsfähigkeit und Kooperationsbereitschaft, insbesondere bei der Vermittlung technischer Sachverhalte zwischen IT, Fachabteilungen und Management - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Benefits - Unbefristeter Arbeitsvertrag und flexible Arbeitszeiten - Arbeiten an verschiedenen Standorten möglich (z.B. Nürnberg, Aschheim, Berlin) oder auch zu 100% remote - Hochwertiges Equipment: Laptop und Firmenhandy auch zur privaten Nutzung - Individuelle Förderung und Weiterentwicklung durch Inhouse-Trainings und externe Schulungen - Kinderbetreuungskostenzuschuss (pro Monat/Kind) und Corporate Benefits - Attraktive Firmenevents, kollegiales und wertschätzendes Arbeitsumfeld sowie Duz-Kultur ab dem ersten Tag - Gesundheitsmanagement (z.B. kostenlose Massage), Jobrad Leasing und attraktiver Zuschuss zum Deutschlandticket - Welcome Day, direkter Ansprechpartner (m/w/d) und strukturierte Einarbeitungsphase - Getränke for free (auch Softdrinks) und frisches Obst an den Standorten

Role Description Per il potenziamento della nostra struttura, ricerchiamo una risorsa Junior da inserire nel team amministrativo come Back Office Tecnico Commerciale, a supporto delle attività legate ai servizi di consulenza e certificazione, per la gestione operativa degli ordini e delle anagrafiche. - Inserimento e gestione degli ordini di servizi (consulenza, audit, certificazioni) all’interno del gestionale aziendale - Creazione, aggiornamento e manutenzione di anagrafiche clienti, siti e servizi nel gestionale - Supporto operativo alla forza commerciale nella fase post-vendita - Interfaccia con i team tecnici, auditor e consulenti - Verifica della correttezza dei dati contrattuali e dei requisiti del servizio - Gestione e archiviazione della documentazione tecnica e commerciale - Monitoraggio dello stato degli incarichi e supporto alle attività amministrative collegate Qualifications - Buona conoscenza del pacchetto Office e dimestichezza con CRM e sistemi gestionali - Precisione, affidabilità e forte attenzione al dettaglio - Buone capacità organizzative e di gestione delle priorità - Attitudine al lavoro trasversale con funzioni commerciali e tecniche - Buona attitudine al lavoro in team - Diploma di scuola secondaria di secondo livello - Esperienza in ruoli di back office commerciale, assistente commerciale o back office tecnico saranno considerati un requisito preferenziale Benefits - Inserimento in un contesto strutturato e qualificato - Formazione sui servizi di consulenza e certificazione - Lavoro a stretto contatto con figure commerciali e tecniche senior - Ambiente professionale, collaborativo e orientato alla qualità - Possibilità di lavorare da remoto - Inquadramento commisurato all'esperienza

Role Description Per il potenziamento della nostra struttura, ricerchiamo una risorsa Junior da inserire nel team amministrativo come Back Office Tecnico Commerciale, a supporto delle attività legate ai servizi di consulenza e certificazione, per la gestione operativa degli ordini e delle anagrafiche. - Inserimento e gestione degli ordini di servizi (consulenza, audit, certificazioni) all’interno del gestionale aziendale - Creazione, aggiornamento e manutenzione di anagrafiche clienti, siti e servizi nel gestionale - Supporto operativo alla forza commerciale nella fase post-vendita - Interfaccia con i team tecnici, auditor e consulenti - Verifica della correttezza dei dati contrattuali e dei requisiti del servizio - Gestione e archiviazione della documentazione tecnica e commerciale - Monitoraggio dello stato degli incarichi e supporto alle attività amministrative collegate Qualifications - Buona conoscenza del pacchetto Office e dimestichezza con CRM e sistemi gestionali - Precisione, affidabilità e forte attenzione al dettaglio - Buone capacità organizzative e di gestione delle priorità - Attitudine al lavoro trasversale con funzioni commerciali e tecniche - Buona attitudine al lavoro in team - Diploma di scuola secondaria di secondo livello - Esperienza in ruoli di back office commerciale, assistente commerciale o back office tecnico saranno considerati un requisito preferenziale Benefits - Inserimento in un contesto strutturato e qualificato - Formazione sui servizi di consulenza e certificazione - Lavoro a stretto contatto con figure commerciali e tecniche senior - Ambiente professionale, collaborativo e orientato alla qualità - Possibilità di lavorare da remoto - Inquadramento commisurato all'esperienza

Role Description The Bid Writer/Technical Editor Consultant plays a pivotal role within Government Services International’s Commercial Team. The incumbent in this role will write compelling responses and proposals to complex high-value and strategic opportunities globally. The role requires an excellent writer with a proactive and commercially astute attitude with the ability to prove rapid engagement and support to bids on a short notice. The incumbent will report to the Director of Capture, Government Services International. The role is based in Dubai, while remote arrangements are considered as well from select countries depending on time zones and other requirements. Duties and responsibilities: - Bid Writing: - In close collaboration with the Sales Distribution, Bid and Commercial Teams, Subject Matter Experts and all other relevant internal stakeholders, draft bid narratives, concept notes and outreach products in alignment with customer guidelines. - Ensure proposals are coherent, persuasive, technically sound, and responsive to evaluation criteria and client-specific requirements. - Collate a high volume of information - often delivered from multiple business lines written in many different tones/voices - and incorporate them in proposals clearly articulating complex customer solutions. - Incorporate reviewer feedback and make revisions before bid submission. - Incorporate and clearly articulate in bids all agreed bespoke solutions, value propositions, and win strategies that align with client requirements and organizational objectives. - Stakeholder Engagement: - Effectively develop and maintain partnerships with internal and external stakeholders to ensure adequate information is available for the development of high-quality written products to be delivered to customers. - Collaborate with internal sales distribution, commercial and operational teams to have an ongoing understanding of a robust pipeline of qualified opportunities. - Process and Continuous Improvement: - Identify areas for improvement within the bid and capture processes, driving innovation and efficiency in systems, tools, and procedures. - Drive continuous improvement in proposal quality and effectiveness through mentorship and capacity building - focused on high quality bid writing – provided to relevant internal stakeholders including the commercial team. - Support the existing culture of excellence, ensuring that the company’s externally submitted written products reflect the highest professional standards. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications - Bachelors degree in relevant field, masters degree preferred - Minimum of six years’ experience in bid writing and delivering high quality written products used externally, preferably working in the health, defense, medical and/or security sectors - Experience in NATO, UN, UK, EU government proposal submissions is required - Experience working cross culturally, in developing relationships with stakeholders globally - Experience writing bids focused on health, security, and the medical field is an advantage - Flexible with the ability to adapt to the changing needs of a company experiencing dynamic and significant change and growth - Familiarity with donor-specific templates and compliance requirements Requirements - Exceptional skills in writing compelling responses to client solicitations especially in high-stakes environments - High level of attention to detail - Excellent editing, formatting and research skills - Strong collaboration and communication skills - Exceptional time management skills and ability to deliver under tight deadlines - Strong consultative, analytical and problem-solving skills - Fluency (native level) in English (excellent writing, speaking, and reading), knowledge of French, Arabic and German are a plus, but not required Company Description Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive. By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations.