Role Description This role provides remote IT support handling day-to-day technical issues related to end-user systems, access, and operational technology. - Deliver phone and ticket-based technical support - Troubleshoot desktop, user access, mobile device, and application issues - Support POS systems and related hardware - Prioritize and escalate issues based on urgency and impact - Follow established support and troubleshooting procedures Qualifications - Experience supporting POS systems - Windows desktop troubleshooting - User account support (password resets, account unlocks) - Mobile device management Requirements - Job Type: Contract to Hire position based out of Chicago, IL Benefits - Pay range: $25.00 - $28.00/hr - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 8, 2026.

• Design, build and run HPC platforms on AWS Cloud. • Engineer and maintain software configuration, deployment, and automation processes • Troubleshoot and resolve recurring platform issues with scalable, long-term solutions • Drive continuous improvement in platform reliability, performance, and cost efficiency • Use AI/ML-driven approaches to optimize infrastructure utilization, workload performance, and operations • Collaborate with engineering, cloud, and operations teams to deliver robust HPC solutions • Deliver architecture roadmaps and projects to fulfill product rollout needs and business driven outcomes • Contribute to long term architecture and implementation of GE Vernova Compute strategy. • Participate in the domain technical and business discussions relative to future architect direction. • Assist in the analysis, design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint. • Research and evaluate emerging technology, industry and market trends to assist in project development and/or operational support activities. • Coach and mentor team members.

Role Description In this role, you will assist with bridging the gap between technical initiatives and field operations with a focus on Cornerstone operations and assist Pinnacle operations as needed. This position is fully remote with local travel as needed. You will also contribute to and assist in logistics, coordination, and execution of IT projects. Position will report to the Cornerstone Team Lead. - Assist Field Services Manager & Lead in tracking project milestones, deadlines, and deliverables - Document project requirements and maintain project task lists inside Monday.com - Compile weekly reports for performance review including metrics and visit counts - Effectively manage ticket queues, and ticket backlog, coordinating with other team members to get updates on ticket statuses - Stay organized and maintain accurate documentation of projects and support cases, troubleshooting steps, and resolutions for future reference and knowledge sharing - Contribute to creating and maintaining knowledge base articles - Other duties as assigned by Field Services Manager and Team Lead Qualifications - A passion for technology - 2+ Years of experience with computer systems - Experience with Microsoft Suite products, including Word & Excel - Excellent problem-solving skills - Willingness to learn new tech and advance your knowledge - Good verbal and written communication skills - A strong work ethic, with a focus on delivering quality service and support Requirements - Ability to lift up to 30 lbs - Ability to stay seated for long periods of time during the workday Benefits - Type: Part Time, Temporary until September - Location: 100% Remote - Travel: Low amount of local travel as needed by Field Services Manager and Team Lead

• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment. • Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc • Keeps abreast of regulatory changes • Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution • Provides coder education via the auditing process • Function in a professional, efficient and positive manner • Adhere to the American Health Information Management Association (AHIMA)’s code of ethics • Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession • High complexity of work function and decision making • Strong organizational, teamwork, and leadership skills