Role Description The Digital Interface Manager is a key role within the P&G – Digital Platform Department, responsible for the end-to-end business management of digital interfaces and connected services. Acting as the bridge between technology, business strategy, and external partners, this role ensures that digital touchpoints deliver measurable value to customers and the organization alike. The ideal candidate combines a strong analytical mindset with a customer-centric approach, thriving in a cross-functional environment with multiple stakeholders and a fast-paced digital landscape. - Business Ownership of Digital Interfaces - Manage digital interfaces from a business perspective, serving as the primary Business Owner towards IT. - Define and document business requirements, including data streams for tracking, reporting, and analytics. - Drive the delivery of new features and services through structured requirements management and close collaboration with development teams. - Cross-Functional Stakeholder Management - Serve as the central contact person across teams, ensuring alignment with stakeholders including Marketing, Legal, Controlling, and others. - Coordinate the successful launch of new features and services while managing ongoing lifecycle activities. - Facilitate transparent communication between internal teams to maintain shared understanding of priorities, timelines, and trade-offs. - External Partner & Interface Management - Act as the primary contact for external digital interfaces, including roaming hubs and Mobility Service Provider (MSP) partners. - Align on joint strategy, business roadmaps, and the baseline for collaboration with external partners. - Negotiate and manage partnership agreements and interface specifications in a business context. - POI Data Management - Manage Point-of-Interest (POI) data connections, ensuring accuracy, completeness, and high data quality standards. - Define processes and quality metrics for POI data, working with relevant internal and external data providers. - App Strategy & Business Roadmap - Define and continuously evolve the app strategy, roadmap, and business requirements. - Evaluate the business and customer potential of future digital business models and features. - Translate strategic objectives into concrete product initiatives and prioritized backlogs. - Align with other stakeholders on feature-fit with app strategy. - KPI Management & Performance Tracking - Define, track, and manage KPIs to ensure that business targets are met. - Proactively identify deviations from targets and make necessary adjustments transparent to relevant stakeholders in a timely manner. - Establish regular reporting cadences and dashboards in collaboration with Controlling and Data teams. - Market Intelligence & Competitive Analysis - Continuously monitor the market for new trends, emerging technologies, and competitor developments in the digital interface space. - Synthesize market insights into actionable recommendations for product strategy and roadmap prioritization. - User Testing Support - Actively support user testing activities for app features and digital interfaces. - Collaborate with UX/CX teams to interpret test results and translate findings into product improvements. Qualifications - Bachelor's or Master's degree in Business Administration, Digital Management, Information Systems, or a related field. - 2–3 years of professional experience in product management, digital business development, or a comparable role. - Experience from EV charging, automotive or energy sector is a plus. Requirements - Solid understanding of digital product management principles and agile methodologies (e.g., SAFe). - Experience working with data tracking concepts, reporting tools, and KPI frameworks. - Familiarity with API-based integrations, digital platform ecosystems, or mobility/EV industry is a plus. - Proficiency with common product management tools (e.g., JIRA, Confluence, roadmapping tools). Benefits - Strong stakeholder management and communication skills, with the ability to navigate complex, multi-team environments. - Analytical and structured thinking, with a data-driven approach to decision-making. - Self-starter mentality with a proactive attitude and the ability to drive topics independently. - Customer-centric mindset and genuine interest in digital innovation and user experience. - Business-level proficiency in English; German is an advantage.

• Support in managing customer relationships and contributing to the optimization of IT services • Preparation and compilation of service reports and assistance with regular reporting • Preparation and follow-up of service meetings, including minute-taking • Participation in Service Level Management, in particular monitoring and documenting customer-specific SLAs • Assistance in identifying customer requirements and in the continuous improvement process • Involvement in communicating root causes (RCA) and actions within Problem Management • Support in preparing and following up on audit activities and reviews • Coordination with internal departments to ensure service quality

• Weiterentwicklung von Kundenbeziehungen sowie stetige Optimierung der IT-Services • Service Level Management, insbesondere Qualitätskontrolle und -sicherung für kundenspezifische SLAs • Identifikation von Kundenanforderungen und Mitwirkung am kontinuierlichen Verbesserungsprozess • Eskalationsinstanz bei Störungen und Ableitung von Optimierungsmaßnahmen • Moderation und Durchführung von Service Meetings • Regelmäßige Berichterstattung auf Basis der erstellten Service Reports und Kanalisierung von Kundenanforderungen • Abstimmung mit dem Vertrieb bei vertraglichen und kaufmännischen Fragestellungen zur Etablierung einer hohen Kundenzufriedenheit • Begleitung von Prüfungshandlungen und Audits • Kommunikation von Störungsursachen (RCA) und Maßnahmen zur nachhaltigen Behebung im Problem Management

• Execute the vision and strategy. • Facilitate the execution of all applicable EHS policies and programs on project sites. • Coach and mentor site safety professionals to strengthen their skills and effectiveness. • Consistently meet or exceed customer expectations regarding safety performance. • Promote and drive excellence in safety culture across all business units. • Perform rollouts of new and revised EHS policies and programs. • Provide on-call EHS support and guidance to the business as needed. • Serve as a subject matter expert (SME) for assigned EHS disciplines. • Perform Work Instruction EHS reviews and revisions. • Conduct risk assessments, reviews, and revisions. • Conduct site audits and reviews to ensure compliance and identify improvement opportunities. • Conduct event analyses for high-severity or high-potential-severity incidents including injuries, illnesses, property damage, spills, and near misses. • Support SSPs in their execution of event analyses. • Support SSPs, Site Managers, and Project Managers through site staffing of personnel. • Manage, train, and evaluate performance of assigned company and contractor SSP personnel. • Provide coaching and improvement plans to assigned company and contractor personnel. • Perform assigned EHS software application tasks within given permission levels (e.g., EHS Insights). • Provide EHS software application support to assigned Takkion and contractor personnel. • Attend and contribute to mandatory recurring and impromptu EHS meetings and conferences. • Participate in Operations and non-EHS meetings and conferences as required. • Provide EHS representation at project kick-off meetings and improvement initiatives for assigned projects. • Other duties as needed or assigned.