Role Description We are seeking a Customer Solutions Advisor who is committed to delivering exceptional client support while coordinating personalized services with precision and care. This fully remote role centers on creating a smooth and efficient experience for clients by maintaining clear communication, organizing important details, and ensuring each request is handled accurately from start to finish. It is an excellent fit for individuals who are proactive, detail-oriented, and enjoy working within a structured, client-focused environment. In this position, you will connect directly with clients to understand their needs, preferences, and expectations. You will assist in organizing service arrangements, offering thoughtful recommendations, and coordinating schedules to align with client goals. Attention to detail is essential, as you will be responsible for confirming information, maintaining accurate records, and ensuring all steps are completed in a timely manner. Consistent follow-up and strong organizational skills will help ensure a seamless and positive client experience. Qualifications - Previous experience in customer service or client support is beneficial - Strong written and verbal communication skills - Ability to multitask and manage multiple client requests efficiently - Highly organized, dependable, and detail-focused Requirements - Professional and clear communication abilities - Ability to work independently and stay organized - Comfortable using digital tools and online communication platforms Benefits - This opportunity offers a supportive and flexible environment for individuals who value organization, client care, and delivering reliable, high-quality results.

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. Role Description - As a Senior Strategic Value & Process Optimisation Consultant (Internal Title: Senior Value Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers. Key Responsibilities: - Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value. - Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies. - Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders. - Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations. - Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments. - Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization. You might be a great fit if you... - have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles - enjoy translating business challenges into technical solutions - can communicate complex technical concepts to business and executive stakeholders - have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases. - demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. - have some experience prototyping solutions with Python and modern AI frameworks - are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems - hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have). Nice to have (big plus): - Experience building or deploying generative AI applications - Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks - Industry experience in domains such as supply chain, finance, or operations What Celonis can offer you: - Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. - Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. - Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. - Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. - Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. - Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. - Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. - Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. - Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Job Description: Copilot Senior Consultant Reports to: Productivity AI Team Location: West Chester, OH (REMOTE) Is this position eligible for bonus or commission - Bonus eligible based on company performance, No commission The Copilot Senior Consultant designs and delivers Microsoft Copilot and AI-driven solutions that align technology capabilities with client business goals. This role works collaboratively across technical teams and customer stakeholders to assess readiness, design scalable solutions, and guide implementation of Microsoft 365 Copilot, Copilot Studio agents, and related AI technologies. The Copilot Senior Consultant serves as a trusted advisor, ensuring successful adoption, measurable value, and strong technical alignment. Responsibilities: Solution Design & Delivery - Design and deliver Microsoft 365 Copilot and Copilot Studio solutions aligned to customer goals. - Capture customer requirements and collaborate with internal technical teams to architect solutions. - Assist customers in preparing technical environments for Copilot implementation. - Partner with Security, Compliance, and Endpoint teams to ensure data and device readiness. - Develop frameworks for low-code agent execution using Power Platform governance models. Client Advisory & Strategy - Guide customers in identifying AI use cases and selecting appropriate technologies. - Define measurable business value and ROI for Copilot implementations. - Translate business needs into technical solutions using iterative design approaches. - Serve as a trusted advisor and connect customers to advanced technical specialists as needed. Training, Enablement & Documentation - Design and deliver training aligned to customer business processes. - Create technical documentation and knowledge-transfer materials. - Support citizen developers and end users with guidance and best practices. Collaboration & Leadership - Work cross-functionally with delivery teams, consultants, and architects. - Mentor junior team members and support skill development. - Contribute to best practices, standards, and repeatable solution frameworks. Expected Outcomes - Successful deployment of Copilot solutions aligned to customer business outcomes. - Demonstrated client value through measurable adoption and ROI metrics. - Strong collaboration across technical teams and customer stakeholders. - High-quality documentation, training, and enablement resources. - Increased customer confidence in AI and Copilot solutions. Requirements - Authorization to work in the United States without sponsorship. - 5+ years of experience with Microsoft collaboration platforms such as SharePoint and Teams. - 5+ years of experience with Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse). - Knowledge of Power Platform governance, administration, ALM, and security best practices. - Experience with Microsoft 365, Azure, and Power Platform services. - Strong problem-solving and analytical skills. - Ability to work independently and mentor junior team members. Preferred Qualifications - Copilot certifications (AB-900 beta). - Microsoft Power Platform certifications (PL-100, PL-200, PL-400, or equivalent). - Familiarity with DevOps practices for Power Platform, including CI/CD, pipelines, and source control. Other Skills & Abilities - Ability to translate business requirements into technical architecture. - Strong communication and stakeholder engagement skills. - Ability to manage multiple priorities and projects. - Adaptability and comfort working in evolving AI environments. - Strong collaboration skills with cross-functional teams. Benefits We invest in our people because they are our greatest asset. Our benefits include: - Health & Wellness: Comprehensive medical, dental, and vision coverage. - Future-Ready Retirement: Employer-sponsored 401(k) with company contributions. - Security & Protection: Company-paid life insurance and disability coverage. - Generous PTO: Ample vacation, 8 paid holidays, and a floating holiday. - Professional Growth: Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships. About KiZAN At KiZAN, we don't just deliver technology-we transform it into a strategic advantage. As a premier Microsoft Gold Partner and elite provider of Professional and Managed Services, we empower regional, national, and global enterprises to innovate, connect, and thrive. Excellence isn't optional here, it's our standard. Joining KiZAN means stepping into a culture of collaboration, influence, and impact. Here, you don't just support leadership, you help shape the future

Role Description In this full-time, max term (2 years) role, you’ll work remotely from home as a part of our Climate Change Division, to help us create lasting change for children everywhere. The Climate Change Technical Adviser plays an important role in delivering on our vision of a better world for children. Whether it’s evidencing climate-related problems and building solutions, or problem solving with teams to support the impact of our Climate Change portfolio, you’ll be contributing to our commitment to children around the world. You will make a difference by: - Providing high-quality technical input on child-centred climate change content for our portfolio of current and future climate change projects. - Working closely with a team of experts in the Climate Change Division including technical, operations, communications, financial and legal; across different sectors including health and education with focus on locally-led adaptation (LLA). - Advising and reviewing projects and project proposals to ensure accuracy and leading practice on climate change adaptation and partner/donor requirements. - Guiding Save the Children’s climate change portfolio teams (including country offices, members and partners) to align thinking on context-specific approaches to climate hazards, impacts, risks, and solutions through capacity building including development of templates, tools and visuals. - Supporting the deepening of LLA programming within the existing Green Climate Fund (GCF) portfolio and influencing the wider Save the Children programming. - Supporting progress of the pipeline through strong relationship management, analysis of adaptation gaps, drafting and quality assuring content to improve initial project ideas, concepts and/or funding proposals. - Working closely with a range of stakeholders both internal and external such as the GCF and Fund for Responding to Loss and Damage, to demonstrate and advocate for robust, evidenced based and scalable climate change solutions. - Researching and analysing the climate change and climate finance landscape to integrate best practice and fit-for-purpose emerging thinking into our approach. - Representing Save the Children related to the climate change portfolio on technical working groups or at relevant events/forums. Qualifications - Degree in a relevant subject, e.g., Climate Change, Environmental Science, International Development, etc. - Experience of developing and reviewing concept notes and funding proposals for GCF. - Experience in researching, analysing and drafting climate change and locally-led adaptation evidence and building appropriate solutions, with an understanding of how to interpret scientific literature and climate models, in addition to sourcing most relevant climate and finance information. - Experience in climate change adaptation approaches in development contexts at the national and/or sub-national levels. - Strong analytical skills and the ability to synthesise and process information on development and climate change issues. - Strong verbal and written communication skills, including engaging presentation skills and the ability to synthesise complex information. - Strong ability to analyse and present lessons learned to internal and external audiences as a means of influencing access to child-centred climate finance. Benefits - Opportunity to work on diverse, large scale portfolio to enable you to stretch and feel connected to programs in a different way. - Individual learning plans to help map and deliver on your career development. - Internal employment and development opportunities. - The opportunity to work from home (WFH) as part of a global team. - Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program. - Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want!). Company Description Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.