• Design and maintain the corporate website, including page layouts, UI/UX updates, content formatting, and ongoing optimization for usability, accessibility, and conversion. • Develop on-brand graphics and visual assets for web, campaigns, sales, social media, and events. • Create visual standards and templates, PowerPoints, datasheets, solution briefs, and iconograph to ensure consistent brand identity across all teams. • Collaborate with campaign, content, and product teams to translate technical offerings into clear, attractive visual designs and web experiences. • Manage website content updates and publishing workflows within the CMS (content management system), ensuring accuracy, version control, and timely execution. • Enforce brand guidelines across all digital and visual touchpoints; identify and correct inconsistencies. • Maintain a centralized library of design assets, templates, and documentation. • Review and approve design requests to ensure alignment with brand and quality standards. • Document processes, standards, and workflows related to web and design operations. • Support landing page creation and A/B testing for campaigns and lead generation.

• Apply human-centered design principles to discover, define, conceive, prototype, and test user-focused solutions. • Conduct user research, stakeholder interviews, journey mapping, and usability testing across diverse user groups. • Translate research insights into user personas, experience maps, workflows, and user stories that guide development. • Design wireframes, mockups, and interactive prototypes using tools like Figma, Adobe XD, or Axure. • Participate in Agile ceremonies (daily standups, sprint planning, reviews, and retrospectives). • Participate in cross-team UX design reviews and ensure alignment across features and capabilities. • Collaborate with cross-functional teams including testing, training, product owners, and developers to ensure user-focused delivery. • Support continuous discovery and design activities that align with the SAFe Lean UX model and Design Thinking principles. • Work with the Release Train Engineer (RTE), Product Owners, and Product Managers to ensure user experience is a strategic priority.

• Design & develop learning solutions for FLIGHT DECK fundamentals, aligned to Safety, Quality, Delivery, and Cost outcomes • Build multi-modal experiences: asynchronous eLearning/microlearning, virtual and in-person synchronous sessions, and role/persona-based learning paths • Translate business & learner needs into clear learning objectives, assessments, and practice that enable application • Partner with subject matter experts, the FLIGHT DECK Capability Development team, and business stakeholders to ensure content accuracy and operational relevance • Create performance support assets (job aids, checklists, simulations, practice scenarios) and integrate with enterprise platforms (e.g., LMS/LXP) • Pilot new content, measure effectiveness using defined metrics, and iterate using feedback, data, and continuous improvement methods • Ensure accessibility, usability, and instructional quality standards; maintain version control and content lifecycle updates • Support change management and communications to drive adoption and proficiency across target personas and regions • Facilitate or co-facilitate sessions as needed; enable trainers/facilitators through enablement materials and processes • Consult and collaborate across the business to embed FLIGHT DECK into capability-building initiatives, ensuring consistent adoption, integration, and alignment with strategic outcomes • Contribute to content governance, templates, and standard work to ensure consistency across fundamentals

• Lead design execution across brand, web, decks, social, and paid media • Build and maintain scalable brand systems, style guides, and component libraries in Figma • Translate creative direction and strategy into polished, production-ready assets • Support web design with wireframes and layouts (Webflow build skills a plus, not required) • Create internal Radiance marketing assets including case studies, decks, and visual narratives • Ensure consistency, quality, and organization of assets within The Source • Participate in critiques, concept development, and collaborative reviews • Balance speed and craft—shipping excellent work without over-polish