• Creating user-centered IVR designs for speech and DTMF applications (Dual-Tone Multi-Frequency). • Gather and analyze business and user requirements for IVR applications. • Design end-to-end call flows for speech and DTMF-based IVR experiences. • Create design specifications and documentation for IVR implementations. • Collaborate with Product Owners to shape and refine voice user experiences. • Create user stories for developers and speech scientists to implement designs. • Support speech scientists with grammar design and tuning. • Conduct usability testing and analyze results to improve IVR performance. • Tune IVR applications to optimize recognition accuracy and user experience. • Communicate design rationale and methodology to stakeholders.

• projektowanie, rozwój i utrzymanie dashboardów oraz raportów w Power BI • tworzenie i optymalizacja modeli danych (tabele faktów, wymiary, relacje, hierarchie) • definiowanie miar i KPI z użyciem DAX zgodnie z uzgodnionymi standardami biznesowymi • zapewnienie spójnej, czytelnej i ergonomicznej wizualizacji danych z uwzględnieniem zasad UX • utrzymywanie słowników pojęć, definicji KPI i dokumentacji raportów • współpraca z zespołami Data Engineering w zakresie jakości i struktury danych • zbieranie i analiza wymagań raportowych od interesariuszy biznesowych • testowanie raportów pod kątem poprawności danych, wydajności i logiki biznesowej • rozwój i dostosowywanie istniejących raportów do zmieniających się potrzeb organizacji • wsparcie użytkowników w interpretacji danych i korzystaniu z raportów • wspieranie projektów automatyzacji procesów, w tym integracji raportów z Power Automate • udział w inicjatywach data‑driven oraz projektach optymalizacyjnych w obszarze Customer Care

• Developing interior design concepts under senior direction • Contributing to millwork-intensive residential and commercial projects • Assisting in client meetings, presentations, and coordination • Preparing drawings, layouts, and documentation • Coordinating finishes, materials, and lighting elements • Supporting site visits, site measurements, and field coordination • Producing and refining visualizations and renderings • Ensuring design intent aligns with technical and construction realities

• Own end-to-end production execution for packaging across multiple SKUs, formats, and substrates • Prepare, review, and validate print-ready files for offset, flexographic, and digital printing in accordance with vendor specifications • Manage technical production elements including dielines, bleeds, trapping, spot colors, coatings, varnishes, foils, holographic effects, and specialty finishes • Ensure accurate color management (Pantone and CMYK), version control, and overall file integrity • Review, approve, and sign off on printer proofs, prepress files, and press samples to ensure quality and minimize rework • Act as a visual quality gatekeeper for packaging, point-of-sale, and retail materials • Maintain consistency across packaging systems, layouts, typography, color, and finishes • Partner with creative and marketing teams to refine designs, balancing visual impact with production feasibility • Translate creative concepts into production-ready deliverables without compromising brand standards • Work closely with marketing, sales, operations, and external vendors to align timelines and reduce revision cycles • Communicate clearly with printers and manufacturers to resolve production challenges • Manage SKU versioning, revisions, and archival systems to ensure accuracy and traceability • Build and maintain production templates, technical documentation, and reference materials • Improve workflows related to file preparation, approvals, and vendor handoffs to support scalability as product lines expand.