Title: Rheumatology Territory Account Specialist - Baltimore Location: Field Sales (USA), Baltimore, MD, United States Job Description: Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. The company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. About the Role Key Responsibilities: - Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. - Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. - Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. - Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. - Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person. - Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. - Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. - Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: - Bachelor's degree required from 4-year college or university. - Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. - Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers. - Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws. - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. - Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. - Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. - Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. - Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Associate Territory Account Specialist: $77,000 and $143,000 per year - Territory Account Specialist: $93,800 and $174,200 per year - Senior Territory Account Specialist: $119,700 and $222,300 per year - Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

• Own the commercial outcome of PR, Brand and Partnerships: branded search growth, new-market awareness, contribution to organic revenue • Lead a team of two: a PR and Copy Specialist and a Content Specialist. Set priorities, run the cadence, raise the bar • Get the fundamentals right first: press releases, editorial direction, brand storytelling — then build pillars on top • Partner with merchandising on house-brand collections with high quality influencers, designers, and cultural figures. Small, sharp, fashion-forward drops • Run our Brand Ambassador programme: real ambassadors with real reach, not token influencer gifting • Build a diversified earned media footprint that drives branded demand: tier-1 publications, niche authority sites, cultural outlets. These are the mentions that feed LLMs and build authority • Drive partnerships: sports RX, smart eyewear, community sports teams, NGO tie-ups, cultural institutions. Make SmartBuyGlasses a name people encounter outside the ad break • Make us heard everywhere: podcasts, Reddit, LinkedIn, newspapers, TV, editorial — brand mention volume is what feeds AI search visibility • Work hand in hand with our Social and Influencer lead to convert influencer reach into branded search lift • Set the editorial direction for brand content on site: storytelling, launches, collab narratives, brand pages. • Work in lockstep with our SEO lead on priorities and integration • Run the editorial engine week-to-week: calendar, brief templates, review loops, output quality, speed to publish • Track AI search visibility (SGE, AI Overviews, LLMs) and shape PR and mentions so our brand surfaces in the answers • Run disciplined experiments on formats, hooks, and distribution. Kill what doesn’t work fast • Translate results into clear commercial insights — no fluff reporting.

Role Description We are seeking a Sales & Site Account Manager (m/f/d) for the Benelux region to join our Sales & Service organization with immediate effect. The role focuses on driving profitable growth in aftermarket and capital business for filtration, dewatering, and hydrometallurgy solutions. This position will be in the Netherlands or around the Belgian border in Germany, with flexible working arrangements, including remote working options. - Drive profitable business growth in the Benelux region, focusing on filtration, solid-liquid separation, and related aftermarket and capital solutions. - Identify and develop aftermarket opportunities and uncover capex investment potential in collaboration with the capital sales team. - Act as primary site interface, building strong relationships with key customer stakeholders and ensuring internal alignment. - Lead site account planning, including strategy, budgeting, activity plans, and sales roadmaps. - Understand customer operations, business drivers, and decision processes to clearly position Metso’s value proposition. - Coordinate cross-functional teams and internal resources to ensure effective customer engagement and delivery. - Drive continuous improvement through customer feedback, satisfaction surveys, and performance monitoring. - Maintain accurate CRM and installed base data, ensuring structured reporting and opportunity tracking. Qualifications - Proven experience in technical sales, key account management, or site account management within industrial or process-driven environments. - Strong commercial acumen with a clear track record in aftermarket sales and capex opportunity development. - Ability to operate effectively in complex, cross-functional and cross-border stakeholder environments. - Structured, self-driven, and accountable working style with strong planning and execution discipline. - Willingness to travel extensively within the Benelux region (approx. 50–70%). - Fluency in English and Dutch; German is an advantage. Benefits - The position allows flexible working arrangements, including remote work. - We offer a company car, including the option for private use. - Join a growing, international company with short decision-making paths and flat hierarchies. - Access modern technical equipment and ongoing professional development opportunities. - Individualized training ensures a smooth onboarding experience.

• Lead the planning, development, and execution of ADVANCED HYDRATION promotional plans to all accounts using fact-based industry selling information including IRI / Nielsen and other industry specific data. • A strategic partner to both the regional Sales and Marketing teams to maximize ADVANCED HYDRATION financial investment and capacity while managing to the allotted promotional spend • Own P&L performance; calculate, review, and report on various budgets for customer • Provide consistent pre and post analysis of account performance by utilizing syndicated data and bottler sales reports as part of a continuous improvement • Keep abreast of all competitive and other relevant information and provide consistent feedback to manager, VP Customer Sales and other company leaders as appropriate. • Operating cross-functionally with multiple internal departments to solve customer problems by providing insight and expertise to grow all brands with assigned customers. • Build strong relationships with internal partners and all field operating units to allow for timely discussions about key issues and opportunities • Presenting customer updates and plans to management team on an ongoing and timely basis. • Lead all key sales and cross functional routines to drive execution and delivery of all customer and company objectives. • Identify gaps in performance and develop action plans to address performance gaps. • Owns customer input and securing alignment on all commercial, Marketing and Innovation plans including strategy, tactics, and key execution requirements • Own and continuously improve customer forecast accuracy by analyzing demand trends, aligning with customer inputs, and driving data integrity across supply planning systems; proactively monitor customer POs in partnership with Customer Service where necessary