Collage Group is a cultural intelligence organization that uses data to help brands target consumers through data-driven insights. The company seeks to bridge cultural understandin
Account Director
Location
California + 19 moreAll locations: California | Colorado | Connecticut | District Of Columbia | Florida | Illinois | Kansas | New Jersey | New York | North Carolina | Ohio | Maryland | Massachusetts | Minnesota | Missouri | Pennsylvania | Rhode Island | Tennessee | Texas | Virginia
Posted
36 days ago
Salary
$100K - $120K / year
Seniority
Lead
Job Description
Account Director
Collage Group
• Manage a portfolio of 25-40 clients, $2-3M ARR, achieving company GRR and NRR goals. • Develop Customer Value Plans (CVP)/account plans with Client Success Managers (CSMs), tailoring strategies to client objectives. • Cultivate trusted advisor status by understanding client priorities, customer segments, and organizational dynamics. • Build strong relationships across our portfolio with senior executives. • Plan and execute quarterly business reviews with clients. • Identify, nurture and close: upsell, cross-sell and expansion opportunities leveraging Collage Group's research, data analytics, and consulting services. • Conduct sales presentations, product demos, and technical calls to drive platform adoption. • Collaborate across teams to ensure client satisfaction and drive commercial outcomes. • Represent Collage Group at industry events as needed.
Job Requirements
- BA/BS required, Masters preferred.
- 5+ years in account management, meeting growth and retention targets.
- 2+ years in marketing-focused SaaS, insights and market research, ideally with F1000 companies in consumer insights or martech.
- Strong client rapport-building and communication skills and presentation skills.
- Client-centric mindset with exceptional organizational and time management abilities.
- Flexibility, initiative, and problem-solving skills essential for success.
Benefits
- premium medical, dental, and vision coverage for you and your loved ones.
- generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love.
- 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood.
- competitive 401(k) match
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