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RouteSmart Technologies, founded in 1989, develops route optimization solutions for industries such as postal and local delivery, newspaper delivery, public wor
Integration Consultant
Location
Oregon
Posted
128 days ago
Salary
$70K - $80K / year
Seniority
Senior
Job Description
Integration Consultant
RouteSmart Technologies
• Customer workshops and consultation • Support and, over time, lead customer-facing data migration and integration workshops across Routeware products, helping guide customers through concepts, options, and best practices. • Participate in discovery and design sessions to understand customer data models, integration needs, and constraints, and help translate these into clear implementation steps. • API, ESRI/GIS, and integration guidance • Develop working knowledge of core product APIs and standard integrations and explain them in clear, customer-friendly language. • Support discussions on integration approaches in partnership with Data and Delivery teams, helping customers understand tradeoffs, complexity, and risk. • Data quality and migration support • Build expertise in data quality and migration concepts such as mapping, transformation, validation, and reconciliation. • Assist delivery and data teams when customers encounter complex data, legacy systems, or non-standard integration scenarios, helping surface issues and escalate appropriately. • Reusable education and enablement • Help design and build reusable education resources, including PowerPoint decks, video walkthroughs, FAQs, how-to guides, and customer playbooks for data migration and integrations. • Contribute to standardizing and improving workshops, templates, and best practices to ensure consistent, high-quality guidance across teams. • Office hours and change management • Participate in regular office hours for internal teams and customers, answering questions about data migration, integrations, and tooling. • Support change management for new processes and tools by helping communicate updates, training teams, and collecting feedback. • Cross-functional partnership • Partner closely with the Data team to align on migration approaches, tooling, and quality standards. • Represent customer integration perspectives in cross-functional discussions and share recurring customer pain points or needs with Product and Data teams.
Job Requirements
- Foundational understanding of data migration concepts (mapping, transformation, validation, cutover, reconciliation) and common integration patterns.
- Ability to read and interpret API and integration documentation; comfortable discussing basic request/response structures, authentication, and error patterns with support from technical partners.
- Familiarity with ESRI/GIS data and spatial concepts preferred, or demonstrated aptitude and willingness to learn.
- Strong verbal and written communication skills; able to explain technical concepts in clear, customer-friendly terms.
- Experience facilitating or supporting workshops or meetings, including agenda preparation and stakeholder alignment.
- Process-oriented mindset with an interest in standardization, repeatability, and continuous improvement.
- Proven ability to collaborate cross-functionally with product, data, implementation, and customer success teams in a fast-moving environment.
Benefits
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Ten company holidays
- 1 Volunteer day
- Summer Friday's
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