Provide comprehensive vocational rehabilitation services to individuals with disabilities, develop tailored employment plans, and collaborate with various stakeholders to facilitate career exploration and placement for enhanced independence and...

• Utilize proprietary technology platform to manage a weekly schedule of appointments (providers may self-select their volume of availability) • Submit patient notes in a timely manner, assisted by our real-time note-taking and mail-merge functionality. • Assist in the ongoing development of corporate intellectual property and clinical content.

• Help to coordinate Managed Care services • Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment • Participate as a team member in the delivery of assessment/admission services to clients and their families • Facilitate the issues of recovery into their daily living situations • Provide managed care and utilization review support for inpatient and outpatient adolescent or adult services • Provide financial case management support in conjunction with Patient Accounts Representative • Maintain communication with Patient Accounts Representative and assist in communicating with families to insure 100% client funding • Maintain accurate, up-to-date system of managed care contacts • Participate in daily capacity management meetings and communicate funding changes • Compile and submit reports on activities of Managed Care as directed • Serve as a member of the Access Team and participate in all team meetings • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code • Deliver exceptional customer service consistently to every customer • Serve as a role model for other staff, clients and customers

• Our EAP Counselors engage with participants over the phone, video, chat & email • Demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for. • Assess clients thoroughly to ensure appropriateness for short-term counselling. • Assess and manage high risk calls and working closely with individuals at risk. • Collaboratively develop clear and concise treatment plans for clients. • Maintain clear clinical and task-oriented documentation in case management system.