Workplace Options

Coordinate the return-to-work process for long-term sick individuals, conduct individual assessments, and collaborate with a multidisciplinary team to address personal and professional challenges impacting activity resumption. Ensure quality and...

Role Description The Certified Coach will be part of a global coaching team and responsible for delivering telephonic and video coaching and mindfulness products. Products include wellness, life, and tobacco cessation coaching and the Aware Mindfulness Program. - Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program. - Establishing and maintaining relationships with coaching clients. - Following up with clients per departmental standards to ensure client engagement. - Tracking all follow-up, notes, appointments in the coaching case management database. - Successful implementation of client centered motivational interviewing-based coaching model. - Assisting with engaging clients in coaching services. - Other related duties as assigned to support the needs of the team/organization. Qualifications - Bachelor's degree or higher. - Strong communication skills in written and spoken English and Hindi. - Three to five years of experience in coaching field and/or health and wellness. - Applicants must hold professional coach certification and graduate certificate from coach training program (ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach). - Experience with mindfulness, resiliency training, and tobacco cessation a plus. - Excellent interpersonal, written, and oral communications skills, with a focus on telephonic and video experience. - Skilled in reflective listening and motivational interviewing. - Excellent organizational, time management, customer service and analytic skills. - Strong knowledge of Microsoft office applications and comfortable using multiple computer based applications and ability to navigate proficiently in varying databases. - Comfortable in a fast-paced work environment while maintaining a high level of quality and productivity. Requirements - Applicants must hold professional coach certification and graduate certificate from coach training program e.g. ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach. Benefits - Group Mediclaim Insurance for 6 lacs INR. - Accident Insurance. - Gym reimbursement. - Tuition reimbursement. - EAP Support Services. - Mentorship program. - WPO Cares. - Employee exchange program. - Comprehensive training provided for this position.

Role Description Como Especialista en Búsqueda Red de Proveedores, desempeñarás un papel crucial en la contratación de profesionales de la salud mental para nuestra extensa red de proveedores. Responsabilidades: - Reclutar e incorporar profesionales de la salud mental, incluidos consejeros, psicólogos, psicoterapeutas, coaches de bienestar y entrenadores, para expandir la red global de proveedores de servicios de salud mental de WPO. - Revisar a fondo las solicitudes de proveedores y la documentación de respaldo para garantizar la integridad y el cumplimiento de los estándares de acreditación. - Desarrollar un profundo entendimiento de los estándares de acreditación, idear estrategias de desarrollo de proveedores y cumplir con los requisitos específicos del cliente. - Realizar la Verificación de Origen Primario de licencias y cobertura de mala praxis para mantener una red confiable y reputada. - Organizar y mantener actualizados los archivos de proveedores para garantizar una entrega de servicios sin problemas. - Analizar las necesidades del cliente y utilizar nuestra base de datos patentada para vincularlas con los proveedores más adecuados. - Completar todas las tareas eficientemente, siguiendo las pautas de producción y calidad establecidas por la dirección. - Brindar apoyo al equipo de facturación cuando sea necesario. - Priorizar y responder a solicitudes especiales de clientes y proveedores de manera oportuna. - Realizar cualquier otra responsabilidad delegada y deberes especialmente asignados según lo requiera la dirección. Qualifications - Título licenciado o equivalente. - Español e italiano fluidos. - Fuertes habilidades de comunicación escrita y hablada. - Capacidad para prosperar en un entorno de trabajo acelerado y exhibir habilidades excepcionales para la multitarea sin comprometer la calidad y la productividad. - Habilidad para trabajar de forma independiente con supervisión mínima, demostrando excelente juicio y trabajo en equipo. - Competencia en la realización de investigaciones en línea, con un enfoque creativo, rápido y eficiente. - Experiencia en ventas (de preferencia). - Alta competencia en diversas aplicaciones de software, incluyendo Excel y Word. Benefits - Salario: 1 833 € al mes. - Ubicación: España. - Modalidad: Remoto. - Idiomas requeridos: Español e italiano fluidos.

• Oversee the end-to-end proposal process, from initial request to final submission. • Supervise and mentor a team of proposal writers, coordinators, and subject matter experts. • Develop proposal strategies that effectively address client needs and highlight our company's value proposition. • Review and edit proposal content for clarity, consistency, and compliance. • Collaborate with sales, marketing, finance, legal, and technical teams. • Implement best practices for proposal development process. • Ensure all proposals are completed and submitted on time.

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality. • Assess clients thoroughly to ensure appropriateness for short-term counselling. • Assess and manage high risk calls and working closely with individuals at risk. • Appropriately refer clients to external resources or within WPO as part of our holistic approach. • Collaboratively develop clear and concise treatment plans for clients. • Maintain clear clinical and task-oriented documentation in case management system. • Any additional tasks pertinent to the position, as deemed appropriate by management.

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality • Assess clients thoroughly to ensure appropriateness for short-term counselling • Assess and manage high risk calls and working closely with individuals at risk • Appropriately refer clients to external resources or within WPO as part of our holistic approach • Collaboratively develop clear and concise treatment plans for clients • Maintain clear clinical and task-oriented documentation in case management system • Any additional tasks pertinent to the position, as deemed appropriate by management

• Ofrecer coaching telefónico y por vídeo y productos de mindfulness • Impartir una variedad de productos de coaching que incluyen coaching para el bienestar, la vida y la deshabituación tabáquica • Establecer y mantener relaciones con los clientes de coaching • Seguimiento de los clientes según las normas del departamento para garantizar su compromiso • Seguimiento de todos los seguimientos, notas y citas en la base de datos de gestión de casos de coaching • Implementar con éxito el modelo de coaching basado en entrevistas motivacionales centradas en el cliente • Ayudar a los clientes a participar en los servicios de coaching • Cualquier otra tarea adicional pertinente para el puesto que la dirección considere oportuna

Title: Corporate Fitness Trainer Location: Raleigh, NC Work Type: Part Time, Onsite Job Description: Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Corporate Fitness Trainer Onsite/Hybrid/Remote: Onsite Working hours: Monday-Thursday from 12pm-7pm Salary: $20.00 USD per hour What you will do: The Corporate Fitness Trainer will be responsible for a combination of hands-on and online health and wellness services for employees. The trainer will be responsible for promoting, recruiting, and facilitating in-person personal training sessions with employees at our on-site Corporate Fitness Center. The trainer must be experienced in designing personalized exercise programs for beginner to athlete level abilities, as well as designing plans to accommodate functional training, metabolic conditioning, posture and mobility development, as well as injury prevention and rehabilitation. The trainer should also have a basic understanding of how to accommodate programming around health concerns including diabetes, asthma, and pregnancy. The trainer will be responsible for documenting and reporting utilization for conducted training sessions. In addition, the Corporate Fitness Trainer will be responsible for assisting in the coordination and facilitation of other company-wide health and wellness initiatives as requested; including wellness challenges, first aid and safety training and preparedness, and other health-centered employee events. The Corporate Fitness Trainer will also be responsible for the creation of daily content for our company-wide virtual platforms (YouTube, Viva Engage); including exercise and workout videos, blog posts, recipes, articles, calendars of local wellness offerings, and other wellness-related content as requested. Necessary Qualifications include: - Preferred education requirement: Bachelor's degree or higher in health related field - Minimum of 2 years’ experience in the personal training field with diversified clientele - Required Training Certification: CSCS, ACSM, or ACE Certified PT - Required Safety Certification: CPR/AED/First Aid through American Red Cross or American Heart Association - Knowledge of exercise plans for various fitness levels and health conditions; experience with TRX - Ability to train small groups of individuals at one time who have various fitness levels Required skills: - Experience as personal trainer and class instructor - Excellent verbal communication skills and visual cueing abilities - Skilled in TRX, circuit training, and functional fitness modalities - Ability to provide personalized exercise plans based on fitness ability - Aptitude for creativity, time-management, teamwork, and inspiring others through passion and enthusiasm Responsibilities: - Promoting and facilitating personal training sessions, as well as other wellness programs within the department - Creating fitness activities to engage employees - Maintaining all fitness center equipment - Documenting and reporting utilization of fitness programs - Assisting with internal wellness initiatives such as health fair, challenges, wellness education, and events as requested - Create and manage ongoing programming for all assigned clients - Workout video postings to YouTube + Health & Fitness Page on Viva Engage 1-3x per week - Blog post/article/recipe/newsletter posted 1-3x per week - Monthly wellness calendar for Raleigh - Quarterly wellness challenges – lead Q3, assist in other quarters - Coordinate quarterly wellness activities for Raleigh - Aid in planning and execution of on-site health events - Track client PT utilization weekly, submit via excel or google sheets - Check first aid kits and AED units quarterly - Any additional tasks pertinent to the position, as deemed appropriate by management.

• Our EAP Counselors engage with participants over the phone, video, chat & email • Demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for. • Assess clients thoroughly to ensure appropriateness for short-term counselling. • Assess and manage high risk calls and working closely with individuals at risk. • Collaboratively develop clear and concise treatment plans for clients. • Maintain clear clinical and task-oriented documentation in case management system.

Title: Work-Life Consultant Location: Chesapeake, VA United States Full Time Customer Service Entry Level Job Description: At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we've partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today's changing workforce. Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we're building healthier, more resilient organizations-one person at a time. Current Opportunity: Work-Life Consultant Location: US Onsite/Hybrid/Remote: Remote Shifts: multiple full-time available What you will do: This position will be an integral part of the Military OneSource Team and involves assisting and communicating with military members and their families through phone, video, and online chat to provide exceptional service. You will be responsible for locating valuable resources and referrals within their community. Our Work-Life Consultants work in a fast-paced environment and are expected to uphold WPO's core values while maintaining high-quality customer service. We are looking for candidates who are organized, professional, and motivated self-starters. Responsibilities: - Assessing the needs of employees through targeted questioning - Gathering personal information and details about the individual requiring care - Providing clear explanations of the issues and needs - Obtaining desired geographic locations for referral searches and any personalized criteria - Delivering high quality customer service through written and verbal interactions with our clients and providers - Conducting research using our internal database, websites, and local organizations to find referrals that meet the client's needs - Performing quality assurance callbacks to our clients - Ensuring high-quality work in all aspects of the position, including accurate data entries with proper spelling and grammar - Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: To excel in this role, you will need the following qualifications and skills: - Must be a US Citizen - Strong written and spoken communication skills. - Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service. - Proficient in conflict resolution skills - Ability to organize and prioritize effectively - Outstanding organizational, relationship-building and interpersonal communication skills What we offer: At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange program, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.