• Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components). • Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution. • Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests. • Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives. • Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning. • Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability. • Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards). • Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates). • Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations.

• Supports the successful day-to-day execution of a complex project by creating structure, driving coordination, and ensuring alignment across team members and stakeholders. • Responsible for managing and supporting core project operations, including documentation, meeting coordination, stakeholder communication, and project tools. • Manage Project Operations & Infrastructure: Maintain and continuously improve project tools and repositories (e.g., Jira, Confluence, SharePoint) to ensure documentation is organized, accessible, and aligned with evolving team ways of working. • Drive Meeting Effectiveness & Follow-Through: Coordinate and facilitate recurring team and project meetings; capture and synthesize key decisions, action items, and next steps, and track follow-through to ensure accountability and alignment across the team. • Coordinate Day-to-Day Project Activities: Support scheduling and team coordination; maintain visibility into team capacity and project cadence to ensure work is organized and moving forward. • Support Cross-Workstream Coordination: Track dependencies, risks, and action items across workstreams, proactively identifying gaps and helping escalate or resolve misalignment as needed. • Partner on OCM & Training Coordination: Partner with change management (OCM) and training leads to help coordinate training, outreach, and partner engagement efforts, ensuring alignment between project activities, user needs, and implementation planning.

• Manage all aspects of medical communications projects from inception to completion. • Facilitate multidisciplinary project teams and interface with each department within the company. • Meet client and management expectations and establish strong faculty relationships. • Ensure programs remain on target and within agreed-upon parameters. • Manage budget development, maintenance, and reconciliation. • Manage external suppliers and keep programs on time and focused on primary objectives. • Provide ongoing updates to internal team members and client contact(s). • Resource management.

Role Description We are looking for a Delivery Manager to join our team. In this position, you will be responsible for supporting a learning content production process. - Project planning: Define project scope, milestones, and timelines to ensure timely delivery of content. - Expectation Management: Set realistic expectations for stakeholders regarding project timelines and deliverables, negotiating changes when necessary. - Task Tracking: Plan, assign, and track tasks across all contributors, ensuring alignment, timely execution, and clear communication between functional teams. - Assisting in Setting Up Processes: Assess our current workflows with the Head of Curriculum Team, suggest improvements, and participate in establishing new processes. Guide the team through the change adoption. - Team Alignment: Conduct regular meetings to discuss progress, assign tasks, and address any issues that arise. - Risks Identification: Proactively identify potential risks to project timelines and quality, developing contingency plans to mitigate these risks. - Content Production Tools Ownership: Oversee all tools used in content production: assign and revoke licenses, keep track of usage and tool plans updates, initiate new tools purchases when necessary. - Continuous Improvement and Automation of Processes: Gather feedback from team members and stakeholders to continuously improve and automate processes. Key metrics you’ll be responsible for: - Time-to-Market (how fast do we deliver new content); - Milestone adherence % (difference between planned vs actual dates of content releases); - Production resources utilization % (making sure that team members' load is optimal). Qualifications - 5+ years of experience as a Project Manager, Delivery Manager, or Producer. - Experience in managing content production projects, preferably in education. - Mastery of project management methodologies. - Proven experience leading business process automation initiatives, from process analysis and redesign to implementation and optimization. - Strong communication, negotiation, and stakeholder management skills. - Familiarity with tools such as Notion Projects, Jira, and content management systems (CMS). - Fluent English (B2 and higher). Requirements - Nice to have: - Bachelor's Degree in Management, Business Administration, or other related field; professional certifications in PM. - Interest in instructional design and education for adults. - Familiarity with CAT tools for translators, video production tools and software, AI content generation tools. Benefits - Remote, full-time collaboration. - Salary: 2500-3000 EUR Gross per month. - Performance appraisals twice a year and a bonus system. - Digital office. We use modern digital tools like Miro, Notion, Slack, etc., to keep our teamwork smooth. - Have the freedom to work professionally. We trust your experience and don't believe in micromanaging. - Diverse and close-knit team. We're spread out across the world: Europe, Asia, and Latin America.