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By Your Side for a Healthier World
Senior Manager, Business Development
Location
United States
Posted
50 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Senior Manager, Business Development
West Pharmaceutical Services
Role Description The senior-level business development leader will drive growth in our contract manufacturing business, with a focus on combination products, across the Northeast and East Coast. While this role sits in the Contract Manufacturing Operating Unit, it is backed by a multi-billion-dollar global enterprise with deep, established relationships in the pharmaceutical industry. You will operate as a senior individual contributor and strategic leader, owning key customer relationships, influencing deal structure, and shaping our long-term growth trajectory. This is a highly visible role for a commercially driven leader who thrives at the intersection of strategy, relationship building, and execution. You will take ownership of growth while working in close partnership with cross-functional and executive teams. This role is designed for someone who knows how to lead collaboratively—aligning technical, operational, and commercial stakeholders to win and execute complex-combination product programs. Essential Duties and Responsibilities - Strategic Growth & Market Expansion - Own and execute a business development strategy aligned with the company’s growth objective. - Drive new customer acquisition with a strong emphasis on combination products and value add device programs. - Identify, qualify, and pursue high-value opportunities that align with our manufacturing and technical capabilities. - Develop multi-year account strategies that convert initial wins into long-term partnerships. - Customer Acquisition and Deal Leadership - Responsible for prospecting and lead development, monitoring sales and funnel performance. - Support customer facing teams in customer interactions throughout the buying journey including sales calls, presentations, post-sales support & problem solving to deliver on revenue and growth targets. - Serve as the senior commercial lead for prospective customers—from first engagement through contract execution. - Lead complex sales cycles, involving engineering, regulatory, quality, and operations stakeholders. - Position the company as a strategic partner, not a commodity supplier. - Negotiate commercial terms in alignment with margin, risk, and capacity objectives. - Cross-Functional Leadership - Partner closely with Operations, Engineering, Quality, Regulatory, and Program Management to win and launch programs. - Translate customer needs into clear internal requirements to support accurate quoting and communication. - Support capacity planning and growth initiatives. - Pipeline and Performance Management - Build and maintain a robust, high-quality pipeline capable of supporting growth targets. - Provide accurate forecasting, opportunity tracking, and market intelligence to senior leadership. - Continuously assess Voice of the Customer (VOC), market trends, competitive dynamics, and customer needs within the combination product space to ensure West capabilities capture market needs. - Establish Business Development Programs including early adopter customers, target service levels, and Customer Development Agreements. - Define areas of growth and content, need to tap into new applications where the customer expertise and resources can be leveraged to expand usage. Drive programs to execution. Qualifications - Bachelor's Degree required in Business, Marketing, Finance, Science/Technical or related degree required. - Master's Degree, MBA preferred. Requirements - Minimum 10 years of experience required. - Background that includes a good technical understanding and knowledge of Combination programs, medical device qualifications, primary packaging, regulatory requirements and/or program management preferred. Preferred Knowledge, Skills and Abilities - Excellent communication/negotiation skills and strong customer focus. - Self-starter, highly motivated and ability to work independently with little or no daily supervision. - Ability to prioritize and deliver high quality, accurate work within the required timeline. - Formulation and implementation of strategic direction. - Team player actively contributing to positive team spirit. - Excellent verbal and written communication skills. - Excellent customer and partner relationship management skills. - Support and contribute to Lean Sigma programs and activities towards delivery of the set target. - Able to comply with the company’s safety and quality policy at all times. Travel Requirements - 40% Up to 104 business days per year. Physical Requirements - Sedentary—Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. - Sedentary work involves sitting most of the time. Additional Requirements - Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures. - Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activities. - Position operates in a professional office environment. May stand or sit for extended periods of time. - Must maintain the ability to work well with others in a variety of situations. - Must be able to multi-task, work under time constraints, problem solve, and prioritize. - Ability to make independent and sound judgments. - Observe and interpret situations, analyze and solve problems.
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