Role Description We are seeking an Appointment Setter to manage warm lead outreach originating from social media and other digital pipelines. This role is focused on converting interest into action by guiding potential patients through the intake process. - Warm Lead Engagement: Promptly reaching out to leads from social media and other pipelines to capitalize on their initial interest. - Patient Intake Management: Guiding potential patients through the full intake process, including collecting personal details and credit card information securely. - Consultation Scheduling: Managing the calendars of clinic consultants to book and confirm free initial consultations. - Informative Advocacy: Conducting friendly, low-pressure discussions to educate leads on services and prepare them for their appointments. - Pipeline Coordination: Utilizing CRM tools to ensure every lead is tracked and moved efficiently through the booking funnel. Qualifications - 3+ years of experience as a telemarketer, intake coordinator, or in a similar inbound/outbound calling role. - Proven track record of managing warm leads and driving conversions in a professional setting. - Proficiency with Project Management and CRM systems is preferred. - Experience with niche-specific medical software (e.g., Zenoti or similar) is a significant plus. - A medical, Healthcare, or Aesthetic Medicine background is highly preferred. - US-based work experience is required. - Excellent English communication skills with a professional and welcoming phone presence. Requirements - Position: Appointment Specialist - Remote Status: Fully Remote - Working Hours: 9 am - 5 pm PST - Holidays: US Federal Holidays - Salary: 1200 USD - 1500 USD + commission - Internal Job ID: 1282

Role Description We are hiring an Appointment Setter for a remote appointment setting and lead follow-up role. This position blends outbound sales, lead nurturing, and CRM management, making it ideal for candidates looking for remote SDR jobs, appointment setting roles, or entry-to-mid-level sales positions from home. You will be responsible for engaging leads, booking appointments, and maintaining CRM accuracy, while also supporting essential administrative workflows. Key Responsibilities - Conduct outbound follow-up calls to warm and cold leads - Qualify prospects and book appointments for the client - Use scripts to effectively communicate value and handle objections - Maintain and update Zoho CRM with accurate lead data - Perform list building, data entry, and lead tracking - Manage follow-up sequences to improve conversion rates - Use tools like Google Docs and Excel for reporting and organization - Collaborate directly with the client to optimize outreach efforts - Consistently meet KPIs (calls, appointments set, follow-ups completed) Qualifications - 1+ year experience in Sales Development, Appointment Setting, or Telemarketing - Strong spoken English – clear, confident, and professional - Proven ability in outbound calling and lead follow-ups - Experience using Zoho CRM or similar CRM platforms - Comfortable with data entry and admin support tasks - Intermediate proficiency in Google Docs, Excel, and online tools - Highly organized with strong attention to detail - Positive, coachable attitude (scripts and training provided) - Must be based in South Africa or Latin America (time zone compatibility required) - Must have reliable computer, headset, and stable internet - Must be available full-time and exclusively dedicated to one client Benefits - 💰 Competitive salary - 🎯 Performance-based bonuses tied to appointments and conversions - 🌎 Fully remote role with stable, full-time workload - 📈 Opportunity for salary increases as performance and business scale - 🤝 Work directly with one client as a core team member - 🎓 Structured onboarding, scripts, and sales training provided - 🚀 Clear pathway into higher-level sales roles (Closer / Account Executive)

• Conduct outbound calls to a provided list of approximately 1,000 contacts to inquire about potential interest in selling jewelry, coins, or collectibles. • Engage in B2C conversations with a focus on building rapport and trust, particularly with older individuals. • Communicate clearly and at a steady, easy-to-understand pace to ensure effective interactions. • Accurately document call outcomes and relevant information in the system. • Continuously work through assigned contact lists and transition to new lists as they are provided.

• Atención de llamadas entrantes • Programación, confirmación y reprogramación de citas • Gestión de correos electrónicos • Actualización de información en sistema EHR • Brindar información general a pacientes • Trabajo colaborativo con el equipo