Role Description We are hiring an Appointment Setter for a remote appointment setting and lead follow-up role. This position blends outbound sales, lead nurturing, and CRM management, making it ideal for candidates looking for remote SDR jobs, appointment setting roles, or entry-to-mid-level sales positions from home. You will be responsible for engaging leads, booking appointments, and maintaining CRM accuracy, while also supporting essential administrative workflows. Key Responsibilities - Conduct outbound follow-up calls to warm and cold leads - Qualify prospects and book appointments for the client - Use scripts to effectively communicate value and handle objections - Maintain and update Zoho CRM with accurate lead data - Perform list building, data entry, and lead tracking - Manage follow-up sequences to improve conversion rates - Use tools like Google Docs and Excel for reporting and organization - Collaborate directly with the client to optimize outreach efforts - Consistently meet KPIs (calls, appointments set, follow-ups completed) Qualifications - 1+ year experience in Sales Development, Appointment Setting, or Telemarketing - Strong spoken English – clear, confident, and professional - Proven ability in outbound calling and lead follow-ups - Experience using Zoho CRM or similar CRM platforms - Comfortable with data entry and admin support tasks - Intermediate proficiency in Google Docs, Excel, and online tools - Highly organized with strong attention to detail - Positive, coachable attitude (scripts and training provided) - Must be based in South Africa or Latin America (time zone compatibility required) - Must have reliable computer, headset, and stable internet - Must be available full-time and exclusively dedicated to one client Benefits - 💰 Competitive salary - 🎯 Performance-based bonuses tied to appointments and conversions - 🌎 Fully remote role with stable, full-time workload - 📈 Opportunity for salary increases as performance and business scale - 🤝 Work directly with one client as a core team member - 🎓 Structured onboarding, scripts, and sales training provided - 🚀 Clear pathway into higher-level sales roles (Closer / Account Executive)

• Conduct outbound calls to a provided list of approximately 1,000 contacts to inquire about potential interest in selling jewelry, coins, or collectibles. • Engage in B2C conversations with a focus on building rapport and trust, particularly with older individuals. • Communicate clearly and at a steady, easy-to-understand pace to ensure effective interactions. • Accurately document call outcomes and relevant information in the system. • Continuously work through assigned contact lists and transition to new lists as they are provided.

• Atención de llamadas entrantes • Programación, confirmación y reprogramación de citas • Gestión de correos electrónicos • Actualización de información en sistema EHR • Brindar información general a pacientes • Trabajo colaborativo con el equipo

• Make outbound calls to Australian business owners and decision-makers every day • Book qualified meetings for our senior team — not just calls, real opportunities • Get past gatekeepers and navigate objections without breaking stride • Research prospects before you call — know who you’re talking to before they pick up • Manage your own pipeline in our CRM and keep every record sharp • Work with a fully integrated dialler and AI-assisted call tools that make you better every week