• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients • Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders • Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as create and review detailed construction line item proposals • Ability to train contractors in Gordian software, client procedure and assist in client contract bidding • Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget

Role Description We are looking for a highly organized, client-facing Amazon Account Manager who understands both Amazon operations and Amazon advertising, and can confidently serve as the bridge between clients and internal execution teams. This person will act as the primary point of contact for brands, ensuring smooth communication, strong relationship management, and operational excellence across multiple accounts. - Serve as the primary point of contact for assigned Amazon brand accounts - Manage client communication regarding account performance, requests, updates, and concerns - Translate client needs into clear internal action items for PPC Specialists and Strategists - Present campaign performance updates and advertising insights to clients - Coordinate cross-functional execution between internal teams and client stakeholders - Maintain strong organization across multiple accounts and priorities simultaneously - Monitor account health and proactively identify growth opportunities or risks - Ensure timely follow-up on client requests and deliverables - Support retention efforts through excellent service and strategic communication Qualifications - 3+ years of Amazon account management experience - Strong understanding of Amazon Seller Central - Strong understanding of Amazon Advertising (Sponsored Products, Sponsored Brands, DSP familiarity is a plus) - Prior agency experience strongly preferred - Excellent written and verbal English communication skills - Strong client-facing presentation skills - Exceptional organizational and project management ability - Experience managing multiple accounts simultaneously - Comfortable handling accounts ranging from $25K/month to $400K+/month in ad spend Ideal Candidate Traits - Naturally organized and detail-oriented - Strong communicator with executive presence - Able to manage multiple priorities without losing visibility - Strong problem solver who can think proactively - Calm under pressure and highly accountable - Understands client retention and relationship management

Role Description The role of Client Manager (CM) is to develop a trusted advisor relationship with key account influencers, decision makers, stakeholders, and executive sponsors for an assigned area of existing and new accounts. Responsibilities include: - Establishing themselves as the first point of contact post-implementation for managing day-to-day service and support needs. - Improving customer loyalty, increasing product utilization, and upsell opportunities. - Gathering feedback and referrals for individual and territory portfolio expansion. - Regularly analyzing customer-specific data to improve account profitability and service. - Acting as the client’s emissary to the company and representing the company to the client in the highest ethical standard. Qualifications - Proven account management experience. - Prior Technical Support experience. - Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. - Experience in delivering client-focused solutions via both expressed and implied wants or needs. - Proven ability to manage multiple projects at a time while paying strict attention to detail. - Excellent listening, negotiation, and presentation skills via telephonic and face-to-face methods. - Excellent verbal and written communications skills. - Knowledge of the telecommunications and technology industries. - Understanding of workflow processes and Securus products and services. - High degree of problem solving, conflict resolution, and negotiation skills. - Highly proficient in the use of business office tools and electronic communication methodologies. - Strong data/information analysis and integration skills. - Advanced customer service skills. - Ability to handle multiple tasks and to work independently. - Time management and information organization skills. - Ability to identify, prioritize, and respond to multiple and conflicting tasks. - Ability to work under pressure, to meet deadlines, and to deal positively with rejection and conflicts. - Ability to communicate with co-workers and business contacts in a courteous and professional manner. - Ability to effectively function as a team player. - Ability to develop ongoing rapport with clients and consumers and obtain relevant information. - Ability to travel for up to a week at a time. - Proven ability to successfully draft and execute strategic account plans. Requirements - High school diploma or GED. - 5-7 years of experience managing accounts is required. - Strong business relationship management skills. - Ability to work well in an energized, fast-paced, entrepreneurial, and collaborative environment. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) and capable of learning and training others on new technology. Benefits - Salary range: $59,688.25 - $68,044.60 per year. - Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc. if applicable). - Health Insurance. - 401(k). - Disability. - Life Insurance. - Paid Time Off. - Voluntary Benefits.

• Achieve profitable sales growth in Walmart and Sams • Leverage data and insights for category management • Be customer obsessed and manage critical business needs • Partner with sales director and retailer on joint business plan • Demonstrate strong command of operational needs including forecasting and P&L expertise • Partner with supply chain for operational efficiency • Identify growth in new categories and develop go to market strategies • Partner with eComm team for Ecommerce growth