• Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers • Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants • Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers • Conduct regular global account meetings to refine and align customer strategies • Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions • Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings • Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies • Serve as the primary contact for global solution updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters • Maintain an understanding of diverse cultural nuances that influence client interactions worldwide • Provide local implementation support in conjunction with the US-based implementation team • Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs • Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers • Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success • Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks • Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion • Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health

Role Description Are you passionate about building strong client relationships and delivering exceptional service? At Gallagher, we’re looking for a Senior Client Manager to join our team. In this role, you’ll manage a group of accounts, ensuring our clients receive high-quality, efficient service that exceeds expectations. You’ll play a key role in client retention, satisfaction, and driving business growth. - Lead the renewal process to deliver the best solutions for clients. - Build and strengthen relationships with clients and their teams. - Secure existing business while identifying opportunities for additional services. - Collaborate with internal teams to ensure seamless service delivery. - Foster a culture of performance and continuous improvement. Qualifications - Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. - 1+ years supervisory experience. - Appropriate licensing as required. - Preferred: Previous insurance knowledge and experience managing client relationships. - Solid financial acumen. Requirements - Proficient in using technology as a tool to maximize productivity and quality. - Strong written and verbal communication skills. - Comfortably engages others in consultative discussion. - Effectively manages/balances multiple and sometimes competing priorities. - Works in a self-directed manner. Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

• Proactively manage a portfolio of the solution’s top clients once implementation is complete • Build strong, trusted relationships with key client stakeholders • Serve as a credible expert in the solution and the parks and recreation industry • Understand client needs, system configuration, and priorities to help optimize solution usage • Support revenue retention across a defined book of business • Act as the voice of the customer by sharing feedback with internal teams • Develop solution best practices and content that help reduce technical support ticket creation • Foster collaboration and connection across clients to help build solution community • Partner with Technical Support to help prioritize accounts and improve response and resolution times • Bring senior solution-related experience to the team and support peers in navigating complex client situations

Role Description Love lettings… but ready to do it on your terms? You’re experienced in the world of lettings. You have a network of landlords and investors. You know how to win instructions, let properties and manage your portfolio. You enjoy the job but not the cap on your earnings, daily office commute, and building someone else’s business. What if you could run your own business without the financial pressure of going it alone? Earnings: - Let four properties per month and earn over *£70,000 in your first year. - Receive 70% of the letting fees and property management fees. - *Based on an average rent of £1,325 per month. Qualifications - Experience in lettings. - Network of landlords and investors. - Ability to win instructions and manage a portfolio. Requirements - Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance. - Structured onboarding and induction programme. - Access to weekly live team sessions and in-person events with industry-recognised guest speakers. - Dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. - Access to a dedicated compliance support team for pre-tenancy compliance, move-in process guidance, rent collection and client accounting, legal guidance and property management assistance. - Access to market-leading platforms, including a CRM built specifically to support your productivity. - Access to a comprehensive online learning platform covering the latest lettings legislation and property management best practice. - Opportunity to gain industry-recognised qualifications (CeLAP & CePAP). - Fully branded “business in a box” and access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. - Personal branding support to help you become the recognised face of lettings in your area. Benefits - Expert guidance to fast-track your performance and achieve consistent results. - Marketing built around you - your name, your image, your reputation. Company Description We help letting agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages & recruitment). Become ‘The Letting Expert’ in your local area. Don’t miss this opportunity; apply today to learn more.