Role Description Our Client is looking for a highly reliable Virtual Assistant to support a growing behavioral health practice. This is an exciting opportunity to join during a key restructuring phase, with strong potential for long-term growth and additional opportunities as the team expands. This role is ideal for someone who is proactive, detail-oriented, and thrives in a fast-paced healthcare environment. You will play a critical role in patient communication, scheduling, and operational efficiency—directly impacting patient care and business growth. Key Responsibilities - Phone Call Management: Answer all inbound calls promptly and ensure no missed calls - Patient Intake & Scheduling: Manage new patient intake and coordinate appointments - Referral Processing: Handle referrals and ensure timely follow-ups - No-Show Follow-Up: Contact patients at least twice and send text reminders with proper documentation - Insurance Verification & Prior Authorizations: Accurately process and verify patient coverage - Speed-to-Lead Response: Follow up on new inquiries/referrals within 5 minutes (critical KPI) - Patient Support: Assist with patient questions, including basic clinical-related inquiries when appropriate - Objection Handling (Nice-to-Have): Comfortably handle basic patient concerns or hesitations over the phone - Team Collaboration: Participate in daily Zoom meetings with the team Performance Goals - Ensure all incoming calls are answered immediately - Maintain rapid response times for new leads and referrals - Improve patient attendance through structured follow-ups - Support the clinic’s goal of reaching 100 patients/month Growth Opportunity - The client is currently restructuring operations and may expand the team significantly - Strong performers may have opportunities for long-term stability and advancement Qualifications - HIPAA-trained and certified (required) - Proven experience in healthcare administrative tasks - Experience in behavioral health or mental health practices (preferred) - Ability to handle patient inquiries beyond scheduling (e.g., medication side effects, general clinical questions) - Excellent communication skills (clear spoken and written English required) - Strong consistency, accountability, and reliability - Critical thinking and problem-solving skills Requirements - Experience with multiple EHR systems (Valant experience preferred but not required) - Open to candidates with experience in other EHRs, as systems may transition to one integrated with HubSpot - Experience with RingCentral phone system (preferred) - Must be able to work during CDT business hours Additional Skills (Nice-to-Have) - Spanish bilingual ability (preferred but not required) - Ability to handle basic sales or patient objections over the phone Experience & Background - Medical degree/license: Not required - Virtual assistant experience: Preferred but not required - Must have relevant experience in a similar administrative or healthcare support role Basic Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 10 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

• As a Technical OEM Manager, you are the technical heartbeat of our strategic partnerships • You bridge the gap between high-level relationship management and practical technical execution • You own integrations and build a resilient network of experts at our partners • Establish scalable support processes, ensuring integration meets high stability standards of the XENON platform • Build and maintain a robust network of key stakeholders (Engineering, Product, and Support) within the OEM’s organization • Define and implement the "rules of engagement" for mutual support • Empower OEMs to integrate independently by providing tools and guidance • Maintain an overarching view of all integration topics and identify patterns across different partners • Perform own testing and validate interfaces, acting as the first line of technical truth • Translate partner needs and hardware constraints into actionable feedback for product and engineering teams

Role Description The Commissioning Manager will lead and coordinate commissioning activities across Aypa’s portfolio of utility-scale Battery Energy Storage Systems (BESS), Solar PV, and hybrid projects. This role is highly cross-functional, interfacing with construction, engineering, operations, and external vendors to ensure safe, timely, and compliant commissioning of assets. - Lead commissioning efforts across multiple project sites, ensuring alignment with contractual, technical, and regulatory requirements; - Collaborate with EPC vendors, OEMs, subcontractors, AHJs, and grid operators to plan and execute commissioning activities; - Review and validate commissioning test results and documentation from contractors and vendors; - Ensure completeness and accuracy of turnover packages; - Create and maintain standardized commissioning templates and tools to streamline workflows and reduce repetitive effort; - Work closely with Procurement, Pre-Construction, and Construction teams to review commissioning exhibits in contracts and support project execution; - Travel to project sites during critical commissioning phases to oversee testing and troubleshoot issues; - Support the handoff of commissioned assets to the Operations team, ensuring readiness and documentation compliance; - Other duties as required or assigned. Qualifications - 5 to 7 years of experience in commissioning of Utility Scale BESS, PV, and Hybrid projects; - Bachelor’s degree in electrical engineering from a reputed/accredited university; - Proven experience with system-level testing and field operations; - Familiarity with ISO commissioning processes, such as ERCOT, CAISO, IESO and MISO, is a strong plus; - Strong technical understanding of solar and energy storage systems; - Strong understanding of SCADA and control systems as applicable to renewable energy plants; - Ability to think on your feet, adapt quickly, and lead cross-functional teams; - Experience managing contractors and coordinating with internal stakeholders; - Proficiency with tools like Procore and commissioning software platforms; - Familiarity with construction and design of BESS and PV projects. Requirements - Salary: A base salary commensurate with experience; - Bonus: An annual bonus will be awarded based on individual performance and the overall success of the business; - Benefits: Aypa offers an attractive benefits package with excellent health care/dental/vision, 401k matching, unlimited vacation, paid parental leave, and other health/wellness benefits; - Location: Remote (USA). The ability to work in the United States is a requirement; - Travel: Up to 30%, within the USA and Canada. Company Description Aypa Power, a Blackstone portfolio company, is a leading developer, owner, and operator of utility-scale energy storage and hybrid renewable projects that power our communities and cities. Our mission is to responsibly decarbonize the grid and make North American energy markets more affordable, sustainable, and efficient. Aypa is well-capitalized and uniquely positioned to lean forward on projects with well-suited deal structures to meet our customers’ needs. We have been at the forefront of energy storage development since our first energy storage project came online in 2018. As a leader in our industry, we have over 22 GW of utility-scale energy storage and hybrid renewable energy projects in development and 33 projects in operation or construction across North America.

• Define and lead the technical strategy for injection molding equipment and system architecture across the network. • Establish machine platform standards, including controls, hydraulics/electric systems, auxiliaries, and integration requirements. • Provide technical direction on future-state injection platform design, including scalability, flexibility, and lifecycle cost optimization. • Serve as the primary authority on machine capability requirements influencing product and tooling decisions. • Lead the development of mold–machine interface standards, ensuring alignment between tooling design and machine capability. • Partner with Product Development and Tooling Engineering to define design guardrails that improve manufacturability and reduce downstream variability. • Evaluate and influence tooling design decisions based on machine performance, clamp characteristics, and process capability. • Drive improvements in system-level performance, addressing interactions between machine, mold, material, and auxiliaries. • Establish frameworks for diagnosing and resolving chronic, multi-variable performance issues across plants. • Own the injection equipment lifecycle strategy, including obsolescence planning, modernization, and capital prioritization. • Develop and maintain a fleet-level view of equipment performance, risk, and capability gaps. • Lead benchmarking of injection machinery OEMs and auxiliary equipment suppliers, defining preferred technologies and platforms. • Develop and implement enterprise standards for injection machinery, system configuration, and performance metrics. • Partner with Product Development, Tooling Engineering, and Operations to align product design, tooling, and manufacturing capability.