Rapid7 is an award-winning, rapidly expanding software company that serves over 3,500 organizations, including 30% of the Fortune 1000 companies throughout 78 c
Senior Cybersecurity Advisor
Location
Japan
Posted
26 days ago
Salary
0
Seniority
Senior
Job Description
Senior Cybersecurity Advisor
Rapid7
Senior Cybersecurity Advisor Rapid7 Cybersecurity Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices. About the Team Rapid7's Managed Services deliver world class, 24/7/365 threat detection, incident response, vulnerability management, and application security services for our customers. As a member of Rapid7's Cybersecurity Advisor team, you are on the front-lines helping clients defend against and respond to today's biggest threats. Our analysts and scanning operation teams keep a constant watch on our customers and provide guidance and strategies to help identify and remediate significant risks. Rapid7 Cybersecurity Advisors are fanatical about security and customer satisfaction, and are just as comfortable working in the weeds with engineers as we are briefing a CISO on a recent breach and security strategy. About the Role As a Senior Cybersecurity Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service. Our Cybersecurity Advisors are responsible for leveraging their technical knowledge to guide customers in the successful usage of security product features and enhancements, and for positively impacting the overall success and maturity of customers' security programs. Specifically, your focus will be to: - Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's Managed Services and Rapid7's Support team when needed - Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers - Review and generate high-quality accurate and contextual customer deliverables for complex technical accounts - Acts as an expert in industry attack trends and defenses, advising clients on best practices and strategic solutions - Drive customer optimization and usage through an expert understanding of Rapid7 products - Develop and maintain strong, long-lasting advisory relationships with key stakeholders, including technical teams, project managers, and C-level executives on complex accounts - Operate as the escalation point for junior advisors, driving the revitalization of customer health and satisfaction on escalated accounts - Guide clients through findings and provide subject matter expertise for response activities - Provide expertise in technology deployment and client onboarding processes - Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap - Teach and mentor junior team members on technical concepts and service delivery best practices - Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base - Anticipate potential risks and challenges in customer relationships and work proactively to address them before they escalate The skills and qualities you'll bring include: - Bachelors Degree in Information Technology, or two or more years of related experience - 5-6 years of experience in Information Security Consulting or related discipline - Industry-related certifications i.e. A+, Network+, Sec+, Cloud+, CCSP, etc. - Outstanding written and verbal skills in Japanese and English - Exceptional interpersonal and communication skills - Ability to collaborate with cross-functional teams to drive impact and positive customer outcomes - Adaptability and capability to navigate change and ambiguity - Prior technology deployment and configuration experience - Significant experience with security frameworks and concepts - Excellent project management and prioritization abilities - Significant experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense - Mastery of technical concepts and experience advising customers on how to best use and adopt the platform for faster Return on Investment (ROI) - Accountability for outcomes and meeting commitments that deliver value for customers - Problem-solving mentality with the ability to navigate complex situations independently - Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. #LI-CG3 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
Benefits
- 401(K), 401(K) matching, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Documented equal pay policy, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, President's club, Employee awards, Pay transparency, Transgender health care benefits, Wellness days, Abortion travel benefits, Meditation space, Mother's room, Bereavement leave benefits
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