• Provide AMS support for the SAP WM (Warehouse Management) module. • Handle service tickets, analyze incidents, and resolve issues related to warehousing and logistics processes. • Perform fixes and configuration adjustments in the system according to operational needs. • Support key users and business teams with inquiries and continuous improvement initiatives. • Ensure integration of WM with other modules (MM, SD, PP, etc.). • Prepare technical and functional documentation for applied solutions. • Participate in alignment meetings with support and business teams.

• Gather processes and requirements for solutions; • Participate in the discussion and implementation of solutions; • Participate in testing, analyze functionality, and prepare technical documentation.

Role Description Work on end-to-end Supply Chain Planning Digital Transformation Programs – from process template definition to implementation. - Participate in project delivery throughout Design, Development, Testing, Training and Hypercare. - Participate in workshops with business to understand the business requirements, Solution Architecture and design efficient supply chain processes within SAP IBP. - Participate in the implementation and customization of SAP IBP modules to meet business requirements. - Work with the team to help in key user training, support to end-users on SAP IBP usage, best practices and troubleshooting techniques. - Work with the team to provide technical issues resolution, maintain knowledge management repository and test suite optimization post go-live. - Collaborate with IT team and cross-functional teams to address technical issues and ensure the stability and uptime of SAP IBP system. - Participate in initiatives between SAP IBP and other enterprise systems to streamline data flow. - Excellent communication, interpersonal skills and understand business terminologies/processes. Qualifications - At least 8-10 years of experience in supply chain planning projects with a focus on SAP IBP implementation. - Life cycle implementation experience on any module of SAP IBP like Demand, Supply & Response, Inventory and S&OP. - If worked on only on support of SAP IBP, then minimum 5 years of SAP IBP support experience. - Proficiency in SAP IBP modules such as Demand Planning, Supply Planning, Inventory Optimization, S&OP, Control Tower. - Technical knowledge in solution designing, technical integration and development activities required for SAP IBP modules. - Earlier experience on any module of SAP APO and integration methodologies is added advantage. - Certification in SAP IBP is a plus. - Willing to travel to client location for important workshops and training sessions. - Have excellent interpersonal skills and strong written and verbal communication skills in English. - Strong analytical and problem-solving skills. - Have a broad business skill set including stakeholder management, problem-solving, and resilience. - Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences. Requirements - Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. - We are looking for individuals who strive to make an impact and are eager to learn. - If this sounds like you and you feel you have the skills and experience required, then please apply now. Benefits - Industry-leading compensation and benefits. - Top training and development opportunities to grow your career and achieve your personal ambitions.

• Responsible for successful delivery of business methods leveraging SAP solution • Provide technical support to project delivery and continuous improvement work • Subject matter expert for SCM Cloud based solutions in the areas of S&OP, Demand Planning, Supply Planning