• Is passionate about training new hires • Prepare and complete action plans/goals and enforce customer-service standards. Responsible for resolving sales executives issues/concerns within the first 180 days. • Responsible for doing ride a long's, ride reports, and speaking to Sales Executives and Sales Managers • Run weekly sales numbers for each sales executive and review for follow up and performance planning • Hold a 30-60-90 day trench training for all new hires, dissecting the process and taking an in-depth look at the psychology behind the sale. • Responsible for releasing all new hires to the floor once they have passed testing and the last ride reviewed and approved by Sales Manager • Provide one on one counseling with all new hires to help them understand the sales process outside of a group setting • Keep sales executives `up to date with inventory changes, new program benefits/changes. Provide tools to aid in the success of their sales process. • Provide follow up training weekly, monthly and 1 year after hire date. • Implement ways to increase employee retention. • Provide ethical training motivated by our core values. • Reduce cancellations by providing effective tools. • Promote career pathing by employee retention. • Be responsible for training new hires • Build a fun workplace, filled with passion

• Oversee and directly engage in software business development, including opportunity identification, pipeline development, and sales growth of Econolite’s suite of software solutions. • Manages and secures renewals of software maintenance and subscription contracts. • Participate in sales campaigns. • Market funding research and analysis. • Review RFPs and RFIs requirements to articulate the Econolite value proposition and documentation to support bid generation activities. • Provide feedback on product/solution needs based on market trends. • Conduct webinars in support of software business development goals. • Remain current in Econolite’s suite of software solutions, including operations software (ATMS), cloud offerings, planning software, and simulation software. • Represent Econolite at industry trade shows and conferences as required. • Collaborate with Marketing, Systems, Product Management and Project Management teams for consistent branding and gain market intelligence. • Other duties as assigned or requested.

Role Description Role Summary: Strategic Sales Executive (Tech-Enabled BPO) - Sells the organization's integrated Business Process Outsourcing (BPO) solutions within the Legal and/or Financial Services verticals. - Focuses on delivering a comprehensive "hybrid" solution that combines specialized labor with AI and emerging technology to drive operational and creative efficiency. - Develops revenue through the identification of high-value leads, executive-level outreach, and the establishment of long-term, rapport-based partnerships. - Accountable for meeting sales targets by positioning tech-augmented labor stacks as essential infrastructure for productivity and growth in high-compliance markets. Key Responsibilities - Strategic Opportunity Identification: Proactively research and identify new project opportunities, focusing on decision-makers within the Legal and Financial sectors who require optimized workflow solutions. - Consultative Discovery: Lead client discovery meetings to identify revenue opportunities and recommend how integrated labor and technology can solve specific operational pain points. - Hybrid Solution Design: Develop thorough business plans for each account that leverage the organization’s full range of staffing and AI-driven solutions to meet strategic goals. - Effective Proposal Management: Prepare clear, technical, and persuasive written proposals and quotations that articulate the ROI of a tech-enabled BPO model. - Modernization Advocacy: Recommend additional services by highlighting the advantages of technology-enhanced workflows, ensuring clients remain competitive through increased productivity. - Internal Collaboration: Partner with internal delivery and technology resources to ensure targeted deliverables are executed seamlessly and meet client expectations. - Client Relationship Management: Establish ongoing rapport with potential and existing customers to ensure extraordinary service and a high sales-to-client retention ratio. - Sales Operations: Maintain accurate forecasting and system records within Salesforce.com to track the growth of the vertical pipeline. - Professional Development: Continuously evolve sales skills and knowledge of the organization’s evolving AI and product suites to remain a subject matter expert in the BPO space. - Performs other related duties and participates in special projects as assigned. Qualifications - Bachelors Degree preferred - 5+ years’ experience navigating large-scale BPO deals in the Legal or Financial Services vertical; Experience in these specific verticals is required - Travel requirement up to 30% (RRD/WL & customer sites) - An exceptional level of business acumen, motivation, competitiveness, customer-driven focus, time management, and multitasking. - Able to compile, analyze, and interpret results of data gathering. - Must be good at identifying general trends and patterns that may need to be addressed by management. - Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis - Strong interpersonal skills; requires good communication skills, both verbal and written. - Able to communicate effectively with diverse groups of people when completing work assignments. - Desire to be a continuous learner of RRD’s products & services - Able to demonstrate good problem-solving skills and appropriately apply proven solutions. - Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance. - Able to apply general functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools to complete work assignments. - Salesforce.com knowledge and usage preferred - Valid Driver’s License Benefits - RRD's current salary range for this role is $150,000 / year + commission. - The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. - At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. - Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. - RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Role Description The Territory Sales Manager is responsible for generating revenue and executing our sales methods in their designated geographical area. Responsibilities include: - Presenting our products to potential clients - Identifying specific consumer characteristics - Recommending ways to promote and sell our products - Helping grow our customer base and establish our reputation in the assigned region Essential Functions: - Meet or exceed quote established for a specific territory - Generate leads by cold calling in person and on the phone - Answer customer questions about features, pricing, and additional services - Attend conventions and represent Alma Lasers - Move customers through the sales cycle - Create and close emotional sales opportunities - Thrive in an extremely fast-paced work environment - Juggle multiple time-sensitive processes at once - Possess the grit and determination to deal with rejection and continue on - Deal with customer objections and turn them into a sale - Have an unquenchable thirst to sell - Perform product demos - Develop and utilize all assets, reference sites, Company's clinical specialists, and partner personnel within the Territory to achieve short-term and long-term objectives - Cross-sell products - Collaborate with sales representatives in and out of assigned territory to share best practices - Satisfy all the Company’s Customer Care and Finance requirements as established - Provide timely reports (weekly, monthly, quarterly, and annually) to the Regional Sales Director regarding the status of each lead and sales opportunity in the pipeline through the CRM database (Salesforce) - Build relationships with dermatologists or plastic surgeons (including ASPS, Facial Plastic, Ophthalmic, Plastic and AACS cosmetic surgeons, Urologists, OB/GYN, and private Practice Physicians) Qualifications - High School, Bachelor’s degree preferred, or equivalent experience - 2 years sales experience preferably in Medical or Capital Sales Experience - Medical devices, capital equipment, surgical devices, or laser sales experience is a plus Requirements - Positive attitude and approach to the job responsibilities and the Alma team - Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook) - Salesforce experience preferred - Excellent organizational skills - Ability to multitask - Superior Communication written and verbal - Proven sales record of meeting or exceeding quotas Benefits - This position has no direct reports but assists in mentoring peers and other departments as needed Work Environment - This job operates in a remote capacity - Utilizes standard office equipment such as tables, computers, and cell phones - Involves being in Dr. offices and Spas Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - Frequently lift and/or move up to 10 pounds - Occasionally lift and/or move up to 80 pounds Travel - This position requires 60% travel as needed Work Authorization - Documentation showing eligibility to work in the United States will be required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Alma, Inc. is an Equal Opportunity Employer M / F / Disability / Veteran