• Monitor and manage BirchStreet-related inquiries submitted through the ServiceNow queue; provide timely and accurate responses to internal and external stakeholders. • Investigate and resolve BirchStreet approval matrix errors, ensuring compliance with corporate policy and appropriate escalation where necessary. • Coordinate BirchStreet system configurations for new hotel builds, including user setup, approval workflows, and catalog management. • Support property transitions, including ownership changes, deflagging, or shifts to franchise management, by ensuring continuity and compliance in procurement systems. • Collaborate with Procurement and Finance teams to assist in rollout of BirchStreet AP module in the Americas, including supplier onboarding, data clean-up, and configuration of approval matrixes. • Liaise with hotel teams and corporate departments to gather requirements, document processes, and provide training for BirchStreet system enhancements or new feature deployments. • Track project timelines and deliverables, ensuring assigned tasks related to system implementations and purchasing projects are completed on schedule. • Analyze system usage and user feedback to identify recurring issues or opportunities for improvement and propose enhancements accordingly. • Conduct testing and validation for new BirchStreet functionality, upgrades, or process changes prior to deployment. • Provide cross-functional administrative support to the Operational Procurement team as needed, including reporting, data entry, and special projects. • Create and maintain accurate documentation related to system setups, SOPs, user guides, and training materials to support ongoing learning and adoption. • Conduct system training sessions training hotel users, collecting feedback, and helping ensure smooth adoption of new tools or modules. • Evaluate other procurement or inventory systems when requested, providing feedback or comparison insights related to system functionality, user experience, and operational fit.

• Nurture and expand your network of transmission and utility client relationships, to identify and win opportunities for our team that support client success • Lead interdisciplinary teams in addressing environmental compliance challenges to help our clients get projects built fast and right • Collaborate with clients and industry experts —developers, engineers, planners, biologists, economists, and technologists—to develop innovative solutions to achieve environmental compliance • Guide the delivery of environmental analyses, technical studies, permits, and compliance strategies across the entire project lifecycle • Communicate clearly and effectively with clients, agencies, teaming partners, interested parties, and technical experts to deliver effectively and efficiently • Apply expert project management skills to ensure continual progress from budget, schedule, and technical delivery perspectives

• Leverage, nurture and expand your network of client relationships, to identify and win opportunities for our team that support client success • Lead interdisciplinary teams in addressing environmental compliance challenges to help our clients get projects built fast and right • Collaborate with clients and industry experts — developers, engineers, planners, biologists, economists, and technologists—to develop innovative solutions to achieve environmental compliance • Guide the delivery of environmental analyses, technical studies, permits, and compliance strategies across the entire project lifecycle • Communicate clearly and effectively with clients, agencies, teaming partners, interested parties, and technical experts to deliver effectively and efficiently • Apply expert project management skills to ensure continual progress from budget, schedule, and technical delivery perspectives • Leverage your curiosity and agility to tackle today’s challenges while positioning for tomorrow’s opportunities

• Support communication across internal teams and stakeholders to help ensure alignment and information flow • Accurately enter and maintain project and booking data within internal systems such as Power Apps to support data integrity and reporting • Assist with tracking bookings throughout the quarter and preparing basic summaries or reports for internal use • Support sales teams with timely and accurate entry of booking-related data, including tagging and documentation updates • Assist with coordination of the legal engagement process, including case setup, document tracking, and follow-ups to support completion of required approvals and signatures • Organize and maintain project documentation such as receipts, sales collateral, and proof of completion • Support updates to process documentation and assist in maintaining organized records for ongoing improvements • Provide general administrative and coordination support to the business development team as needed • Assist with tracking deal progress through internal systems, including order coordination and shipment status updates • Support preparation of materials for internal meetings by gathering inputs such as bill of materials and supporting documentation