• Conduct research on the customer's context before each interaction, complementing the diagnosis provided by the SDR team. • Map the account org chart, identifying influencers and key decision-makers to build a tailored winning strategy. • Prepare and deliver presentations that connect Mercos' features to the customer's segment-specific challenges. • Perform recurring follow-ups throughout the sales funnel, ensuring no opportunity cools down due to lack of contact. • Master the negotiation and closing process, turning a vision of the future into signed contracts. • Execute a handover to the Implementation team through the kickoff meeting, ensuring the expectations set during the sale are met. • Keep Salesforce up to date, logging every interaction and strategic detail that could influence account success. • Actively collaborate with the team to identify bottlenecks in the commercial process and suggest improvements that increase conversion rates. • Analyze reasons for lost opportunities to provide marketing and product teams with market insights.

Role Description Join a mission-driven team at the forefront of neurodiagnostic innovation. As an Inside Sales Representative, you’ll play a key role in connecting healthcare professionals with advanced technologies that improve neurological diagnosis and patient outcomes. We’re seeking motivated, relationship-driven sales professionals who are passionate about healthcare, technology, and making a real impact in patients’ lives. As an Inside Sales Representative for our medical devices line, you will drive revenue by managing and growing customer relationships via phone, email, and virtual meetings. You will serve as a key point of contact for existing accounts and new prospects, working closely with Outside Sales, Marketing, Clinical, and Operations teams to deliver solutions and exceed sales goals. This is a high-impact, fast-paced role that combines technical knowledge, consultative selling, and responsiveness to customer needs — all from within the office (or virtual) environment. Qualifications - Bachelor’s degree in life sciences, biomedical engineering, business, or related field preferred. - 1–3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment. - Experience working with hospital systems, clinics, or healthcare providers is a plus. - Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly. - Comfortable presenting technical information clearly (virtually). - Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite. - Ability to interpret RFPs, pricing models, and contracts. - Exceptional written and verbal communication skills. - Highly goal-oriented, persistent, and self-motivated. - Excellent listening and consultative selling skills. - Strong organization, time management, and attention to detail. - Ability to multitask, prioritize, and work under deadline pressure. - Collaborative team player but able to act independently. - Resilience: handling objections, rejection, and repeating outreach. Requirements - Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels. - Qualify leads, manage pipeline, and move opportunities through the sales cycle to close. - Manage and grow existing accounts — renewals, upsell, cross-sell. - Prepare and deliver virtual product demonstrations, technical presentations, and proposals. - Respond to inbound customer inquiries, technical questions, and RFPs/quotes. - Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics. - Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions. - Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns. - Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy. - Achieve monthly, quarterly, and annual sales quotas and targets. - Participate in training, webinars, and trade shows (virtually or occasionally in person). - Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed. Benefits - Competitive base salary + performance-based commission/bonus plan - Opportunities for growth (e.g., transition to Outside Sales or management) - Training, mentoring, and development in medical device sales (inside & field) - Health, retirement, and other standard corporate benefits - Flexible work options (remote / hybrid)

Inside Sales Representative (17263) Requisition ID 17263 - Remote US C - Remote (city) USA - Sales - Professionals Job-ID: 17263; Location(s): Remote (city) USA JOB DESCRIPTION SUMMARY The Inside Sales Representative is responsible for actively managing and nurturing leads and opportunities within Indiana/ Central region to support field sales activities and promote exceptional field sales support. This role involves understanding internal & external customer needs, identifying sales opportunities, and collaborating with the field sales team to drive revenue growth. This position is remote, but it is preferred that the candidate lives in the Indiana market. JOB DESCRIPTION DETAILS - Develop and cultivate new sales opportunities by effectively managing leads through various channels, including lead follow-up, outbound calls, and emails. - Conduct thorough analysis of customer needs and requirements to identify potential opportunities for Viega products and services. - Route qualified leads to the appropriate team member for further development and closure, ensuring seamless coordination between inside and field sales teams. - Drive sales closure and achieve quarterly sales objectives by effectively managing the sales pipeline and leveraging opportunities for revenue growth. - Conduct extensive research on target accounts, identify key decision-makers, and generate interest in Viega offerings. - Maintain and expand the database of prospects within assigned territories, ensuring accurate and up-to-date records of all interactions and opportunities. - Collaborate closely with field sales representatives to build and nurture the sales pipeline, providing support and assistance as needed to drive successful deal closures. - Perform other duties as required or assigned to support overall sales objectives and organizational goals. - Performs other duties as required or assigned. Knowledge, Skills and Abilities - Proficiency in SAP, Microsoft Word/Excel, PowerPoint, Business Warehouse, and Customer Relations Management software. - Exceptional customer service skills with the ability to understand and address customer needs effectively. - Strong problem-solving and analytical skills, with the ability to identify and capitalize on sales opportunities. - Excellent organizational and communication skills, both verbal and written. - Ability to multitask and prioritize tasks effectively in a fast-paced sales environment. - Proficient in business mathematics and data analysis techniques. - Ability to work independently with minimal supervision while also collaborating effectively with cross-functional teams. Education, Certification/License & Work Experience - 2-4 years related customer service and sales experience Equivalent combinations of education and experience may be considered. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate Total Rewards Package: Compensation - Base: $57,000- $67,000,000 USD annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market. - Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance. Benefits - Medical, Dental, Vision - Wellness Program - Health Savings Account (HSA) with a company contribution - Voluntary Benefits (Life, AD&D, Disability) - 401(k) retirement plan with a 7.5% company contribution - Time Off Programs – 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days #LI-Remote

• Meet and exceed individual sales goals through proactive engagement and effective virtual consultations • Conduct personalized consultations using phone or video calls • Initiate outbound calls to company-generated leads • Deliver professional and compelling presentations of LaserAway's services • Collaborate with Location Directors, Patient Care Coordinators, and Regional Directors • Educate customers on financing options • Partner with internal teams to address disputes and ensure satisfaction • Support and uphold LaserAway's standards through collaboration with medical professionals