Role Description The Sales Enablement Manager is responsible for building and deploying programs and initiatives that enable customer-facing teams to execute the core aspects of their jobs more effectively, especially as it relates to selling and revenue performance. You will serve as a strategic bridge between sales, marketing, and partnerships. - Program design of new sales enablement initiatives and ability to tie metrics and KPIs that align to optimize sales business growth and impact. - Analyze sales performance data to identify areas for improvement and make recommendations for sales process improvements. - Make recommendations and work alongside the data team to develop dashboards or reporting to guide sales activities. - Collaborate with sales and marketing teams to ensure consistency in messaging and sales strategies. - Work with sales leadership to ensure we have the best and effective reporting. - Assist with sales training and onboarding programs that align with the company's sales and revenue goals. - Develop and maintain a sales and marketing content library. - Collaborate with the sales and marketing team to identify gaps in knowledge or skills and develop training plans to address those gaps. - Partner with stakeholders to identify sales processes improvement opportunities and implement them. - Work with implementation and onboarding to identify trends to enhance the member experience. Qualifications - Exceptionally experienced in sales enablement, revenue-facing roles, sales training, or sales support, marketing support. - Demonstrated knowledge of best practices, methodologies, and technologies in each of these areas. - Measurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc. - Experience in executing change management initiatives with established approaches. - Knowledgeable in Hubspot and Salesforce. - Experience working with B2B SaaS products, ideally in employee benefits. Requirements - H.S. Diploma or General Education Degree (GED) required. - Bachelor’s Degree in Arts/Sciences (BA/BS) preferred, or equivalent experience preferred. - 5-7 years experience in sales enablement, revenue-facing roles, sales training, or sales support. - Demonstrated knowledge of best practices, methodologies, and technologies in each of these areas required. Benefits - The estimated salary range for this position is $90,000 to $120,000 USD. - Actual salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation.

Role Description We are looking for a Sales Operations Manager who will lead customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsibilities: - Manages customer project delivery. - Revenue as detailed in Impact section. - Very large/ complex/ multiple regions or global. - High/ very high risk. - High/very high complexity legal and commercial issues. - Manages project financials including P&L. - Meets or exceeds SOAR approved budgets. - Provides reliable financial forecasts to the management. - Manages business development. - Identifies and develops new opportunities with client. - Supports early qualification and opportunity assessment for large and complex opportunities. - Acts as opportunity manager for high risk deals. - Manages client relationships. - Manages complex multi-function and/ or global delivery relationships with senior and executive ("C" level) client management. - Communicates the direct value our capabilities will provide to our business partners and customers. - Manages project team. - Manages internal as well as external resources with a team size greater than 40 people. - Mentors and encourages skill development of project team members through others. - Provides detail performance review input and development recommendations for key contributors. - Mentors others, providing a role model and support for individual development. Qualifications - First level university degree. - Advanced degree preferred. - 10 years experience in project management or in like roles/businesses. Requirements - Demonstrates an in-depth knowledge of key operational policies, processes and methodologies applicable to project management. - Recognized as a leader in the company's PM Professions community. - PMP Certified. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing. - Personal & Professional Development: Specific programs catered to helping you reach any career goals. - Unconditional Inclusion: We celebrate individual uniqueness and provide flexibility to manage work and personal needs.

• Optimize sales processes, tools, and systems to improve field productivity, efficiency, and consistent execution across modern trade channels. • Lead sales execution planning, develop scorecards and reports, monitor performance against targets, and drive business reviews to identify risks and opportunities. • Manage merchandising investments and collaborate with finance to effectively control trade spend. • Utilize tools like Power BI and Excel to generate actionable insights on sales performance, distribution, and market trends, providing recommendations for improvement. • Lead the adoption and optimization of sales systems (e.g., TRAX, SFA, CRM), identifying opportunities for automation and digitalization. • Partner with sales leadership, category planning, supply chain, finance, and marketing to align strategies and influence decision-making with data-backed insights. • Lead, coach, and develop a high-performing sales operations team, fostering a culture of accountability and continuous improvement.

• Refresh and maintain sales playbooks for all sales roles on a bi-weekly cadence. • Design and deliver regular training materials for sales leadership to execute with their teams — including recorded modules, live sessions, and job aids. • Partner with Marketing and Product to turn product launches, positioning updates, and market intel into enablement content. • Document and publish best practices so high-performing behaviors scale across the sales organization. • Maintain and distribute training recordings, AI transcripts, and session materials following live training sessions for async access by the team. • Own the weekly AI-powered sales newsletter — curate market insights, industry news, and actionable takeaways for the sales team. • Coordinate and execute the full onboarding process for new sales hires per the Manager's strategy — including scheduling sessions, system access setup, shadowing rotations, materials preparation, and 30/60/90-day certification checkpoints. • Manage calendar coordination with trainers and sales leadership for onboarding sessions, including Zoom scheduling and recording distribution. • Maintain the central enablement library so onboarding content is always current and findable. • Own the bi-weekly refresh and maintenance of rep-facing dashboards (e.g., RM Dashboard, RD Dashboard), ensuring data accuracy, hygiene flags, and clean formatting. • Build and deliver ad-hoc Salesforce reports for sales leadership and cross-functional partners on request, partnering with the Manager on executive-level deliverables. • Monitor data quality, flag anomalies and stale opportunities, and drive hygiene follow-ups with the field. • Support weekly pacing reports, pipeline hygiene reviews, and the forecasting rhythm owned by the Manager. • Execute Salesforce updates (fields, page layouts, validation rules, report folders) against requirements written by the Manager or tech-stack consultants. • Provide day-to-day administration for the sales tech stack — Salesforce, Dialpad, Gong, Zoom, Calendly, and Google Workspace — including user provisioning, permissions, caller ID configuration, call recording access, new hire system setup, round robin pool configuration, and basic troubleshooting. • Serve as first responder to incoming requests through the team's internal RevOps intake channel — triage and resolve standard requests (ad-hoc reports, field updates, troubleshooting), and escalate complex architecture or flow changes to the Manager with clear context. • Develop AI-powered solutions within the sales tech stack to streamline workflows, enhance pipeline visibility, and deliver actionable buyer insights. • Act as a liaison between sales, marketing, and operations on the execution of shared initiatives. • Coordinate with IT and Engineering on routine system requests, ticket follow-ups, and integration testing under the Manager's direction. • Handle quick fixes and provide context on day-to-day technical issues, escalating higher-impact items to the Manager. • Provide regular status updates to the Manager, Sales Enablement on project progress, blockers, and opportunities. • Surface recurring pain points, process gaps, or tool friction from the sales team to the Manager with clear context and suggested improvements.