Your role at DynatraceWe are seeking a strategic and creative Sales Enablement Manager to sit at the center of our global sales organization. This role owns key enablement programs and delivers content that prepares sellers to win, using AI to accelerate impact and improve outcomes. If you are a strong cross-functional partner with an operational mindset and focus on continuous improvement, this role offers high visibility and influence. Own Global Enablement Programs 50% Lead end-to-end sales learning programs, including quarterly trainings and weekly webinars Drive execution, measure impact, and continuously improve outcomes Partner with regional teams to deliver scalable content and support local execution Manage intake to prioritize content aligned with business goals and seller needs Create Field Ready Content 30% Develop clear, engaging materials such as playbooks, talk tracks, and job aids Leverage AI to improve efficiency and focus on high-impact work Maintain a structured, up-to-date content library as the single source of truth Elevate the Enablement Platform 20% Own the sales enablement platform Highspot, including governance and operations Use analytics to drive insights and improve performance Enhance tools, systems, and processes to increase seller productivity and advantage What will help you succeed - 5+ years in sales enablement, with a clear history of owning impactful global programs and content from start to finish - Deep Highspot (preferred) or Sales Enablement Platform expertise: managing its governance and operations is essential. - Experience enabling sellers in a complex software or SaaS sales motion is highly preferred - Skilled at transforming complex information into clear, effective sales content. - Proven ability to manage multiple projects and programs, balancing strategy with execution. - Data-driven approach: You use analytics to make smart decisions and show impact. - Experience or strong interest in leveraging AI tools to enhance content and programs. - An excellent communicator who collaborates effectively with diverse teams and stakeholders. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale, but also in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - The base salary range for this role is $125,000 - $150,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits and a company-matched 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

• Eres responsable de garantizar el correcto funcionamiento de todos los procesos operativos internos y externos que soportan la gestión comercial. • Trabajas de forma directa con la Dirección Comercial para alinear la operación con los objetivos estratégicos. • Gestionas insumos comerciales. • Monitoreas y controlas la adherencia. • Realizas análisis de KPIs y resultados operativos. • Generas la coordinación y seguimiento interáreas. • Provees análisis, reportes y recomendaciones basadas en datos para la toma de decisiones.

• Execute targeted outbound sales campaigns including up-sell, win-back, and pre-sale conversion efforts • Conduct outbound calling and follow up on abandoned orders and customer inquiries • Engage customers across multiple touchpoints to drive conversion and revenue growth • Support campaign tracking, reporting, and performance monitoring • Coordinate with internal teams to ensure alignment on campaign execution and timelines • Serve as backup support for commission payouts and investor reporting to ensure accuracy and continuity of operations • Maintain accurate and up-to-date customer records in CRM systems • Ensure data integrity to support effective campaign targeting and reporting • Track and analyze performance metrics to evaluate campaign effectiveness • Own and drive key KPIs including conversion rates, upsell revenue, win-back success, and abandoned order recovery • Optimize and improve campaign performance based on KPI trends and insights • Report on and communicate results, providing recommendations for continuous improvement • Manage sales Jira boards and maintain dashboards, ensuring data accuracy, timely updates, and clear visibility into pipeline performance

• Lead end-to-end enablement programs of significant scope, from strategy through execution and measurement, aligning cross-functional stakeholders and adapting plans to evolving business priorities • Partner with Sales, Success, and cross-functional teams to launch new programs, products, processes, and sales motions with clear readiness plans that will drive strong field adoption • Create high-quality enablement assets, process documentation, and communication frameworks that bring consistency, clarity, and operational rigor across teams • Evolve into a GTM subject matter expert by mastering methodologies, workflows, and tools—leveraging AI enhancements where possible—to drive significant performance gains • Mentor peers and contribute to a culture of continuous improvement by sharing best practices, elevating standards, and helping the team scale • Act as a consultant to GTM leaders, marketing, operations, and product to ensure the successful execution of launching new programs, products, and processes • Leverage sales data and performance insights to identify root causes of performance gaps and translate them into targeted enablement strategies that drive measurable improvements in productivity, adoption, and revenue outcomes