• Collaborate with leadership and cross-functional stakeholders to craft long-term product strategy • Scope and lead the development of new product features that will increase the financial health of users • Analyze data and perform user research to form and test hypotheses in the pursuit of building a deep understanding of customers’ needs and behaviors • Manage a high-performing cross-functional product team • Drive strong communication and alignment within the organization

• Conduct regular conversations with municipal & county clerks and government administrators to understand their day-to-day workflows, pain points, and current tools. • Participate in sales calls as an observer to identify recurring objections, unmet needs, and the language customers use to describe their problems. • Work with our support and client success teams to surface emerging issues from existing customers whose needs have evolved. • Build and maintain a deep understanding of the competitive landscape such as what exists, what's missing, and what clerks wish they had • Identify unmet needs in the market and help prioritize what to build, improve, or retire • Evaluate both incremental improvements to existing products and opportunities to bring entirely new tools to market • Partner with marketing to develop messaging and copy grounded in the words customers actually use — not the words we wish they'd use • Train sales and client services teams on product capabilities so they can speak confidently about what we've built • Work closely with engineering to translate customer insights into clear, prioritized requirements

Role Description As the Product Manager for Insight’s internal transformation, you will be instrumental in bridging the gap between cutting-edge AI capabilities and tangible business outcomes for our clients. You will drive the product strategy, roadmap, and execution, working closely with cross-functional teams including AI/ML specialists, engineers, UX/UI designers, sales, and service delivery. This role requires a strategic thinker with a deep understanding of AI's transformative potential, a passion for user-centric design, and a proven ability to deliver complex SaaS products in an agile, fast-paced environment. You will be a key player in establishing Insight as a premier partner in AI-driven business strategy. - Product Strategy & Vision: Define and champion the long-term product vision and strategy for the AI transformation, aligning with Insight's overall AI strategy and market opportunities. - Market & User Understanding: Conduct in-depth market research, competitive analysis, and gather deep insights into the challenges and needs of mid-market CEOs and Chief AI Officers regarding AI transformation. - Roadmap & Prioritization: Develop and maintain a compelling product roadmap for the AI transformation, prioritizing features and initiatives based on business impact (ROI, revenue, cost savings, productivity), technical feasibility, and strategic alignment. - Product Definition & Requirements: Translate market and user needs into detailed product requirements (epics, user stories, acceptance criteria) for the development team, focusing on core functionalities like data ingestion, analysis engine, continuous iteration, and execution enablement. - AI-led Interview & Data Process: Oversee the development and refinement of the AI-led interview workflow and data gathering processes, ensuring it effectively captures strategic insights from client executives and business units. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus. - 5+ years of product management experience, with a strong track record of launching and scaling successful SaaS products. - Demonstrated experience with AI/ML products, platforms, or initiatives, and a solid understanding of AI's strategic implications for enterprises. - Proven ability to work effectively with C-suite executives and understand complex business challenges. - Strong analytical skills, with the ability to define metrics, analyze data, and make data-driven product decisions. - Excellent communication, presentation, and interpersonal skills, capable of influencing and collaborating with diverse stakeholders. - Experience working in an agile development environment as a Product Owner. - Ability to thrive in a fast-paced, ambiguous environment and manage multiple priorities simultaneously. Benefits - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. - Core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Company Description Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

• Develop or co-develop and execute the product roadmap for one or more emerging business products. • Deliver product requirements based on customer needs and operational limitations. • Manage product performance and field all product support needs, working across departments, including Product Management, Molecular Biology R&D, Statistics R&D, Software Engineering, Sales & Marketing, Clinical/Medical, Operations, Regulatory, and Business Development. • Develop quantitative product performance indicators, analyze and track performance data, and identify strategies for improvement across teams. • Identify business opportunities and create business cases and financial models. • Conduct VOC interviews, market research, and competitive analysis as a means to test and validate product features, improve customer satisfaction and support market growth. • Support product marketing in the definition of product positioning – from market launch plans, pricing, and delivering key collateral content to marketing communications. • Create written, data-based arguments and presentations to achieve buy-in from stakeholders. • Provide internal and external stakeholders with the appropriate updates on progress, vision, product roadmap, etc.