• Design and maintain scalable data architecture, data flows, and analytics models that support reporting, AI/ML, marketing, product, and business use cases. • Partner with data consumers and stakeholders to understand information needs, define requirements, and support governed access to trusted data. • Build subject matter expertise across business and data domains to improve data usability and stakeholder decision-making. • Identify, define, and design features for the analytics environment that meet evolving business and technical needs. • Map business opportunities to appropriate data architecture patterns and evolve the architecture as strategies, systems, and technologies mature. • Analyze structured, semi-structured, and metadata sources to identify and model the best data for analytics requirements. • Design adaptable data models, architect dataflows, and develop systems that support scalable analytics, operational processes, and machine learning. • Define governed data access patterns and create specifications for implementation. • Harmonize business definitions, data requirements, semantic models, lifecycle models, taxonomies, and enterprise data concepts. • Support adoption of data governance principles and best practices. • Build and maintain reference architecture, standards, and documentation to communicate data architecture direction. • Contribute to commerce, economy, monetization, and creator-experience data initiatives within a large-scale gaming environment.

Design and implement knowledge management systems to enhance artifact legibility, automate documentation processes, and establish governance frameworks, enabling teams to efficiently manage their own documentation and improve knowledge health across...

Role Description At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes. As a Customer Enablement Architect, you’ll own the commercial success of Databricks’ training and enablement portfolio across the Americas Business Units. This is a highly visible, customer-facing role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, and top-line growth. You’ll work closely with account executives, engagement managers, and solution architects to position Databricks training and certification programs as a strategic investment in each customer’s data and AI journey. From diagnosing skill gaps to building tailored enablement roadmaps, you’ll ensure our customers have the knowledge and confidence to realize the full value of their Databricks platform. The impact you will have: - Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit. - Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion. - Translate customer goals into tailored enablement programs that accelerate transformation and ROI. - Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis. - Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies. - Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes. - Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact. - Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement. Qualifications - Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space. - Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption. - Strong background in program management, enablement strategy, and learning & development design. - Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI. - Excellent communication, relationship building, and consultative sales skills with fluency in English. - Results-driven mindset with the ability to balance customer satisfaction and revenue goals. - Demonstrated ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks. - Proven track record of identifying regional whitespace and building scalable enablement frameworks that influence the broader organization. Requirements Pay Range Transparency - Zone 1 Pay Range: $143,700 — $197,550 USD - Zone 2 Pay Range: $129,300 — $177,750 USD - Zone 3 Pay Range: $122,200 — $167,950 USD - Zone 4 Pay Range: $115,000 — $158,050 USD Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Company Description Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Role Description Thunder's Solution Architect is responsible for collaborating with our customers' technology and business stakeholders to develop a scalable Salesforce+Amazon architecture, vision and strategy that enables best-in-class business outcomes. - Function as a liaison between client and the Thunder team, translating client requirements into the architecture for key client needs. - Understand the scope of the project and validate the correct resources for the project. - Map business functional requirements to system/technical requirements. - Ensure alignment of planning and solutions with client’s business goals. - Demonstrate previous consulting experience specifically in Service Cloud Voice and Amazon Connect. - Partner with a Technical Architect to comply with best practices related to solution design, documentation, and guidelines. - Serve as a Subject Matter Expert, partnering with sales and business development teams in the process of client discovery and sales engineering. - Accurately estimate the technical level of effort required for scope of work sold. - Responsible for overall Amazon Connect solution design and implementation. - Lead business and technology analysis and provide CRM domain expertise. - Lead client architecture initiatives from inception to completion, acting as a technical subject matter expert. - Provide expertise to business users and challenge points of view. - Champion the adoption of reusable architecture assets to improve efficiency. - Own the overall execution of implementation deliverables and QA. Qualifications - US citizenship required, with ability and willingness to obtain security clearance(s). - 4-6+ years consulting experience within the Salesforce Partner or AWS ecosystems, preferably within a large-scale Federal environment. - 2+ years of demonstrated track record of hands-on configuration of Amazon Connect. - Comfortable establishing credibility with key customer decision makers and influencers. - Strong problem-solving and analytical skills. - Ability to assess customers’ business goals and formulate product and services solutions that deliver measurable business outcomes. - Strong verbal/written communication and presentation skills, plus extraordinary listening skills. - Eagerness to contribute to overall team expertise, standards, methodologies and practices. - Practical exposure to Agile methodology, writing user stories, managing scrum calls, prioritizing backlog, and similar tasks. - Strong skills in data analysis and creating dashboards. Requirements - Highly Preferred Certifications: Salesforce Administrator, Service Cloud Voice Accreditation, AWS Cloud Practitioner or AWS Developer. - Preferred Salesforce Certifications: Advanced Administrator, Service Cloud Consultant. Benefits - Comprehensive Benefits with Sequoia: Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact: Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. - Level Up Your Career: Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉): Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies. - People-First Flexibility: We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.