Role Description At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes. As a Customer Enablement Architect, you’ll own the commercial success of Databricks’ training and enablement portfolio across the Americas Business Units. This is a highly visible, customer-facing role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, and top-line growth. You’ll work closely with account executives, engagement managers, and solution architects to position Databricks training and certification programs as a strategic investment in each customer’s data and AI journey. From diagnosing skill gaps to building tailored enablement roadmaps, you’ll ensure our customers have the knowledge and confidence to realize the full value of their Databricks platform. The impact you will have: - Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit. - Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion. - Translate customer goals into tailored enablement programs that accelerate transformation and ROI. - Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis. - Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies. - Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes. - Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact. - Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement. Qualifications - Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space. - Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption. - Strong background in program management, enablement strategy, and learning & development design. - Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI. - Excellent communication, relationship building, and consultative sales skills with fluency in English. - Results-driven mindset with the ability to balance customer satisfaction and revenue goals. - Demonstrated ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks. - Proven track record of identifying regional whitespace and building scalable enablement frameworks that influence the broader organization. Requirements Pay Range Transparency - Zone 1 Pay Range: $143,700 — $197,550 USD - Zone 2 Pay Range: $129,300 — $177,750 USD - Zone 3 Pay Range: $122,200 — $167,950 USD - Zone 4 Pay Range: $115,000 — $158,050 USD Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Company Description Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Role Description Thunder's Solution Architect is responsible for collaborating with our customers' technology and business stakeholders to develop a scalable Salesforce+Amazon architecture, vision and strategy that enables best-in-class business outcomes. - Function as a liaison between client and the Thunder team, translating client requirements into the architecture for key client needs. - Understand the scope of the project and validate the correct resources for the project. - Map business functional requirements to system/technical requirements. - Ensure alignment of planning and solutions with client’s business goals. - Demonstrate previous consulting experience specifically in Service Cloud Voice and Amazon Connect. - Partner with a Technical Architect to comply with best practices related to solution design, documentation, and guidelines. - Serve as a Subject Matter Expert, partnering with sales and business development teams in the process of client discovery and sales engineering. - Accurately estimate the technical level of effort required for scope of work sold. - Responsible for overall Amazon Connect solution design and implementation. - Lead business and technology analysis and provide CRM domain expertise. - Lead client architecture initiatives from inception to completion, acting as a technical subject matter expert. - Provide expertise to business users and challenge points of view. - Champion the adoption of reusable architecture assets to improve efficiency. - Own the overall execution of implementation deliverables and QA. Qualifications - US citizenship required, with ability and willingness to obtain security clearance(s). - 4-6+ years consulting experience within the Salesforce Partner or AWS ecosystems, preferably within a large-scale Federal environment. - 2+ years of demonstrated track record of hands-on configuration of Amazon Connect. - Comfortable establishing credibility with key customer decision makers and influencers. - Strong problem-solving and analytical skills. - Ability to assess customers’ business goals and formulate product and services solutions that deliver measurable business outcomes. - Strong verbal/written communication and presentation skills, plus extraordinary listening skills. - Eagerness to contribute to overall team expertise, standards, methodologies and practices. - Practical exposure to Agile methodology, writing user stories, managing scrum calls, prioritizing backlog, and similar tasks. - Strong skills in data analysis and creating dashboards. Requirements - Highly Preferred Certifications: Salesforce Administrator, Service Cloud Voice Accreditation, AWS Cloud Practitioner or AWS Developer. - Preferred Salesforce Certifications: Advanced Administrator, Service Cloud Consultant. Benefits - Comprehensive Benefits with Sequoia: Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact: Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. - Level Up Your Career: Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉): Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies. - People-First Flexibility: We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Consulting Sol Architect - HI is a field-based technical pre-sales role that focuses on developing comprehensive security solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business. What you will do: * Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). * Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals. * Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. * Maintain relationships with Key strategic partners by maintaining at least 5 partner technical certifications. * Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field. * Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazines, etc. * Drive outreach initiatives, technical enablement projects, coaching, and mentoring other SAs, Solution Executives, and Field Sellers. * Mentoring and coaching solution architects around best practices to engage with coworkers and customers. What we expect of you: * Bachelor's Degree or equivalent experience, and 8 years in technical, pre-sales, or post-sale delivery role. Or, 12 years in technical, pre-sales, or post-sale delivery role * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise: An SSA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A SA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members. * Customer-focused approach: An SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. * Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. * Willingness to travel up to 25% or as needed. * Pay range: $ 121,450 - $ 170,000 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. * About Us * CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do. * Together, we Make Amazing Happen. * CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Consulting Sol Architect - HI is a field-based technical pre-sales role that focuses on developing comprehensive security solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business. What you will do: * Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). * Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals. * Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. * Maintain relationships with Key strategic partners by maintaining at least 5 partner technical certifications. * Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field. * Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazines, etc. * Drive outreach initiatives, technical enablement projects, coaching, and mentoring other SAs, Solution Executives, and Field Sellers. * Mentoring and coaching solution architects around best practices to engage with coworkers and customers. What we expect of you: * Bachelor's Degree or equivalent experience, and 8 years in technical, pre-sales, or post-sale delivery role. Or, 12 years in technical, pre-sales, or post-sale delivery role * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise: An SSA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A SA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members. * Customer-focused approach: An SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. * Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. * Willingness to travel up to 25% or as needed. * Pay range: $ 121,450 - $ 170,000 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. * About Us * CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do. * Together, we Make Amazing Happen. * CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.