• Ownership of Product Launches: Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality. • Collaboration and Alignment: Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs. • Launch Readiness and Execution: Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations. • Process Improvement: Continuously identify opportunities for process improvements that increase efficiency and enhance execution. • Project Planning and Management: Own and manage project plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule. • Team Coordination: Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers. • Documentation and Tools Management: Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box. • Leadership Communication: Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned. • Execution Leadership: Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications.

• Develop and maintain strong relationships with clients, understanding their aftermarket needs and objectives. • Act as the primary point of contact for key accounts, providing exceptional customer service and support. • Conduct regular meetings with clients to review aftermarket performance, address concerns, and identify opportunities for improvement. • Monitor and analyze the performance of data center aftermarket services and solutions provided to clients. • Utilize data analytics and reporting tools to track key performance indicators (KPIs) and service levels. • Identify trends, areas for improvement, and opportunities for optimization to enhance client satisfaction and operational efficiency. • Address and resolve client issues or concerns promptly, coordinating with internal teams to ensure effective solutions. • Manage escalations and work to resolve complex or critical problems that impact client performance or satisfaction. • Develop and implement strategic account plans to align with clients’ business goals and requirements. • Propose and execute initiatives to enhance service delivery, drive innovation, and support clients’ evolving needs. • Prepare and present regular performance reports and reviews to clients, highlighting achievements, challenges, and future plans. • Maintain accurate and up-to-date documentation related to account performance, service levels, and client interactions. • Ensure that services and deliverables are provided in accordance with contractual agreements and service level agreements (SLAs).

Role Description We are a clinician-led, tech-enabled provider group that exists to provide culturally competent behavioral health care, addiction care, medication management, crisis intervention, and care coordination for people working towards taking back control of their lives, while expanding access to care. At ReKlame Health, it goes beyond mere employment; it's about becoming a part of a formidable movement transcending individuality. Let's unite and forge a world where health equity and effortless access to exceptional mental healthcare can co-exist. Qualifications - Experience in treating individuals with substance use disorders, such as OUD or AUD, and providing Medication-Assisted Treatment (MAT). - Adept at learning new technologies and using technology in practice. - Enjoy working in a collaborative environment that values support and mentorship. - Dedicated and able to provide patient-centered psychiatric care. - Can commit to a minimum of 20 hours per week (open 7 days a week). - Proficiency in multiple languages is a plus. Requirements - A Nurse Practitioner license in the state of New York without any restrictions (active or pending). - A Drug Enforcement Agency (DEA) certification (active or pending). - ANCC Board Certification in Psychiatry (active). What You'll Do - Psychiatric Evaluations and Medication Management: Deliver compassionate and high-quality psychiatric care, addiction care, and medication management through a convenient telehealth platform. - Team-Based Collaboration: Be part of an integrated team of prescribing clinicians, nurses, and care coordinators. - Collaborative Case Conferences: Partner with the clinical and care team to assess and adapt treatment strategies for high-risk members bi-weekly. - Member Education and Health Promotion: Empower members with education on preventative practices and lifestyle habits. - Continuous Learning and Knowledge Sharing: Stay informed about the latest evidence-based psychiatric practices and share key learnings. - Thorough Recordkeeping: Maintain accurate, detailed patient records to document symptoms, treatment plans, medications, and progress. What We Offer - Work from home: Evaluate and treat members from the comfort of your own home through a telehealth video platform. - AI-Powered Tools: Lighten your documentation workload and maximize member-focused care. - Team-Based Approach: Work alongside dedicated care navigators and registered nurses. - Robust Clinical Support from Day One: Access to a collaborating psychiatrist, senior peer mentors, and a clinical mentorship program. - Supportive Community: Weekly supervision, biweekly high-risk case conferences, and unlimited access to your clinical mentor. - Mission-Driven Culture: Work alongside a passionate team driven to create positive change in mental health care. - Cultural Competence Training: Partnered with Violet, a cultural competence platform. - Growth Opportunities: Expand your expertise through personalized mentorship and continuing education. Benefits - Generous Time Off: Enjoy paid time off for vacation, sick leave, and company holidays. - Work Anywhere: Fully remote role. - Comprehensive Professional Coverage: Paid malpractice insurance. - Continuous Growth: Annual CME budget and a custom-built clinical content library. - And more.

• Manage ITS and informatics staff performance in informatics initiatives • Represent the information and knowledge needs of healthcare professionals and patients • Manage delivery of SIH clinical systems strategy in collaboration with leaders to promote excellence in patient care • Maintain relationships with key external business partners and other senior industry leaders • Acts as a change agent working with nursing and clinical leadership teams in the identification, development, planning, implementation, and value measurement of overall informatics strategies • Develops an environment for ethical decision-making