• Develop and maintain strong relationships with clients, understanding their aftermarket needs and objectives. • Act as the primary point of contact for key accounts, providing exceptional customer service and support. • Conduct regular meetings with clients to review aftermarket performance, address concerns, and identify opportunities for improvement. • Monitor and analyze the performance of data center aftermarket services and solutions provided to clients. • Utilize data analytics and reporting tools to track key performance indicators (KPIs) and service levels. • Identify trends, areas for improvement, and opportunities for optimization to enhance client satisfaction and operational efficiency. • Address and resolve client issues or concerns promptly, coordinating with internal teams to ensure effective solutions. • Manage escalations and work to resolve complex or critical problems that impact client performance or satisfaction. • Develop and implement strategic account plans to align with clients’ business goals and requirements. • Propose and execute initiatives to enhance service delivery, drive innovation, and support clients’ evolving needs. • Prepare and present regular performance reports and reviews to clients, highlighting achievements, challenges, and future plans. • Maintain accurate and up-to-date documentation related to account performance, service levels, and client interactions. • Ensure that services and deliverables are provided in accordance with contractual agreements and service level agreements (SLAs).

Role Description We are a clinician-led, tech-enabled provider group that exists to provide culturally competent behavioral health care, addiction care, medication management, crisis intervention, and care coordination for people working towards taking back control of their lives, while expanding access to care. At ReKlame Health, it goes beyond mere employment; it's about becoming a part of a formidable movement transcending individuality. Let's unite and forge a world where health equity and effortless access to exceptional mental healthcare can co-exist. Qualifications - Experience in treating individuals with substance use disorders, such as OUD or AUD, and providing Medication-Assisted Treatment (MAT). - Adept at learning new technologies and using technology in practice. - Enjoy working in a collaborative environment that values support and mentorship. - Dedicated and able to provide patient-centered psychiatric care. - Can commit to a minimum of 20 hours per week (open 7 days a week). - Proficiency in multiple languages is a plus. Requirements - A Nurse Practitioner license in the state of New York without any restrictions (active or pending). - A Drug Enforcement Agency (DEA) certification (active or pending). - ANCC Board Certification in Psychiatry (active). What You'll Do - Psychiatric Evaluations and Medication Management: Deliver compassionate and high-quality psychiatric care, addiction care, and medication management through a convenient telehealth platform. - Team-Based Collaboration: Be part of an integrated team of prescribing clinicians, nurses, and care coordinators. - Collaborative Case Conferences: Partner with the clinical and care team to assess and adapt treatment strategies for high-risk members bi-weekly. - Member Education and Health Promotion: Empower members with education on preventative practices and lifestyle habits. - Continuous Learning and Knowledge Sharing: Stay informed about the latest evidence-based psychiatric practices and share key learnings. - Thorough Recordkeeping: Maintain accurate, detailed patient records to document symptoms, treatment plans, medications, and progress. What We Offer - Work from home: Evaluate and treat members from the comfort of your own home through a telehealth video platform. - AI-Powered Tools: Lighten your documentation workload and maximize member-focused care. - Team-Based Approach: Work alongside dedicated care navigators and registered nurses. - Robust Clinical Support from Day One: Access to a collaborating psychiatrist, senior peer mentors, and a clinical mentorship program. - Supportive Community: Weekly supervision, biweekly high-risk case conferences, and unlimited access to your clinical mentor. - Mission-Driven Culture: Work alongside a passionate team driven to create positive change in mental health care. - Cultural Competence Training: Partnered with Violet, a cultural competence platform. - Growth Opportunities: Expand your expertise through personalized mentorship and continuing education. Benefits - Generous Time Off: Enjoy paid time off for vacation, sick leave, and company holidays. - Work Anywhere: Fully remote role. - Comprehensive Professional Coverage: Paid malpractice insurance. - Continuous Growth: Annual CME budget and a custom-built clinical content library. - And more.

• Manage ITS and informatics staff performance in informatics initiatives • Represent the information and knowledge needs of healthcare professionals and patients • Manage delivery of SIH clinical systems strategy in collaboration with leaders to promote excellence in patient care • Maintain relationships with key external business partners and other senior industry leaders • Acts as a change agent working with nursing and clinical leadership teams in the identification, development, planning, implementation, and value measurement of overall informatics strategies • Develops an environment for ethical decision-making

Role Description St. Thomas University College of Nursing is seeking a certified Adult-Gerontology Primary Care Nurse Practitioner (AGPCNP) to provide online instruction and academic support to graduate nursing students enrolled in the Adult-Gerontology Primary Care Nurse Practitioner program. The successful candidate will facilitate learning through online course delivery, discussion engagement, grading, and timely feedback while promoting evidence-based practice and clinical reasoning. This adjunct faculty member will maintain program standards, collaborate with faculty, and support student success in preparation for advanced practice roles. Key Responsibilities - Teach a variety of graduate nursing courses, including but not limited to general nursing and specialized courses in the candidate’s area of expertise, including Adult-Gerontology Primary Care Nurse Practitioner. - Develop and implement innovative, evidence-based teaching strategies for online learning environments. - Provide academic advising and mentorship to students, helping them set academic and professional goals. - Engage in curriculum development, program assessment and evaluation, and continuous improvement initiatives for nursing programs. - Maintain office hours as per St. Thomas University guidelines and support the program’s goals through direct involvement in faculty initiatives. - Actively participate in simulation-based learning activities as needed. - Collaborate with faculty members to enhance student learning, clinical placements, and program development. - Participate in departmental, college, and university service activities, including faculty committees and community engagement. - Foster a collaborative, inclusive, and supportive learning environment that promotes student success and addresses the needs of a diverse student population. - Stay current with advances in nursing practice and education to continuously improve teaching and clinical instruction. Qualifications - Master of Science in Nursing (MSN) with an Adult-gerontology primary care focus. - National board certification as a Adult-Gerontology Primary Care Nurse Practitioner (AGPCNP). - Active/Unencumbered Advanced Practice Registered Nurse (APRN) license in the State of Florida or state of residence. Preferred Qualifications - Ph.D. or DNP (Doctor of Nursing Practice) in Nursing from an accredited institution. - Experience in a specialized area of nursing practice, such as Adult-Gerontology Primary Care. - Involvement in research or scholarship related to their field of nursing. - At least three (3) years of clinical experience as an AGPCNP. - Experience in clinical instruction and/or mentoring students in practical settings. - Knowledge of accreditation standards and experience with accreditation preparation. - Experience with nursing curriculum development and program assessment. - Strong interest and experience in student advising and mentoring. Application Instructions - Cover Letter - Curriculum Vitae - Contact Information for Three Professional References - Statement of Teaching Philosophy - Copies of Post-Secondary Degree Transcripts - Florida Nursing License St. Thomas University is an E-Verify Equal Opportunity Employer. Criminal background checks are conducted as part of the employment process. Applicants must be legally authorized to work in the U.S.