About Omnidian Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries.  Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA The Job As Manager of the Portfolio Operations Team, your primary role will be to oversee and support your team members in their day-to-day activities; ensuring they have the resources and guidance needed to meet asset performance goals. You will be responsible for the operational health and performance of a growing portfolio of commercial solar projects, as well as for establishing and maintaining strong relationships with clients and stakeholders, identifying and addressing project challenges, and driving continuous process improvement to optimize project outcomes. Additionally, you will be expected to provide regular reports and updates to senior leadership on team and project performance. Since we are backfilling a manager who will be moving to another role within Commercial Operations, we are only considering internal candidates from within Commercial Operations in order to keep total headcount the same. What You’ll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here are some things you’ll be doing. Team Leadership and Development Manage a team of Portfolio Operation Managers throughout the U.S. Lead hiring, onboarding, employee development, and provide values-aligned cultural leadership Lead career coaching and development efforts, foster and grow with your team’s high performers, and mentor others to meet their potential Support efforts to continuously identify, document, and adopt best practices and standardized operating procedures. Help identify features and improvements for Omnidian’s proprietary platform. Cross-train team members in DAS portals and energy simulation tools. Operational Excellence and Client Service Ensure commercial asset performance remains optimized. Oversee solution delivery for commercial assets: onboarding new clients and assets, identifying and resolving client escalations, and understanding performance issues with commercial solar systems. Support client and site host customers and field service technician communications. Drive a culture of continuous improvement and rapid escalation to resolve issues and address client feedback. Ensure client communications and reporting exceed expectations. Strategic Initiatives and Performance Optimization Collaborate cross-functionally to support company-wide initiatives. Track, manage, and influence the operational cost structure to ensure contracts deliver expected financial performance. Provide technical pre-sales support. Oversee asset and portfolio performance assessments for prospective clients. Who You Are

• Collaborate with cross-functional teams in an Agile environment to gather and document business requirements for software development projects • Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals • Facilitate communication between business stakeholders and development teams to ensure a shared understanding of project requirements • Work closely with Quality Assurance and Engineers to review story requirements and validate system functionality • Provide support by troubleshooting issues, conducting impact analysis, and recommending solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Stay informed about industry best practices and emerging trends in business analysis and Agile methodologies

• Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects • Mentor junior and mid-level analysts and provide technical guidance • Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals • Effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements • Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains • Collaborate with cross-functional teams to review story requirements and validate system functionality • Contribute to implementations, troubleshooting issues, conducting impact analysis, and recommending solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies.

• Contribute to the company’s strategic project of opening urban public transportation to competition • Coordinate and lead the accounting department’s contribution • Support accounting teams in accounting separation (detailed accounting) of Bus activities • Assess IT impacts with the AMOA teams • Represent the business and act as the customer's voice internally within processes • Analyze end-to-end existing processes • Collaborate with internal stakeholders to propose and describe target processes • Document processes and develop operational procedures.