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Dandy Dental Lab logo
Dandy Dental Lab

Dandy oversees a platform created to help modernize the dental lab process. The company’s platform is designed to make the entire process digital from start to finish. As an empl

Business Systems Analyst I

Location

United States

Posted

100 days ago

Salary

$86.8K - $108.5K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Business Systems Analyst I

Dandy Dental Lab

• Lead requirements-gathering sessions with stakeholders and translate user needs into comprehensive technical documentation, including BRDs, "As-Is" process maps, and "To-Be" workflows. • Independently diagnose multi-step user issues and translate requests into clear, simple user stories that drive development forward. • Own configuration changes (fields, rules, objects) within a single system end-to-end, ensuring solutions are technically feasible and scalable. • Proactively gather feedback from a defined user group and act as a consultant to ensure solutions meet stated business needs. • Make high-quality, timely decisions on configuration choices to prevent development stalling. • Work independently on assigned features and projects, proactively managing scope within well-defined project boundaries.

Job Requirements

  • 2-4 years of experience in a high-growth tech environment or systems-focused role.
  • Proven experience managing configuration in an enterprise platform, with direct, hands-on experience in the Salesforce ecosystem.
  • Ability to use logic and methods to solve difficult problems and translate them into simple technical documentation.
  • Demonstrated ability to document "As-Is" and "To-Be" process maps.
  • Excellent multi-mode communication skills, with the ability to build consensus among Product, Engineering, and Business groups.

Benefits

  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

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