Arch Capital Group Ltd.

• Responsible for the profitable growth, underwriting leadership, and strategic management of an assigned territory • Oversees a complex portfolio of Contract Surety accounts • Driving disciplined underwriting practices, business development initiatives, and agency management strategies • Serves as a trusted advisor to agents, brokers, and clients • Gathers and analyzes information, applying appropriate underwriting techniques • Prepares and conducts marketing activities within assigned territory/agencies; manages producers within territory including premium collection • Responsible for developing and managing a book of business, meeting/exceeding profitability objectives as set forth by management • Continuously monitors assigned accounts to ensure compliance with Arch standards • Corresponds with CPAs, bankers, lawyers, architects, subcontractors and engineers to secure additional underwriting detail • Prepares underwriting submissions, making recommendations and/or decisions within established authority limits

• Provide and maintain exceptional customer service and ongoing communication to the appropriate stakeholders through the life of the claim including prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory, company standards, and authority level • Conduct thorough investigation of coverage, liability and damages; must document facts and maintain evidence to support claim resolution • Review and analyze supporting damage documentation • Comply and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions • Establish appropriate loss and expense reserves with documented rationale • Demonstrate technical efficiency through timely and consistent execution of best claim handling practices and guidelines • Communicate effectively and timely with internal (such as underwriting) and external customers on claims and account issues • Maintain and manage diary system to efficiently manage and resolve assigned pending • Identify and communicate trends with senior claims and underwriting management • Effectively draft written communications to Insureds and Claimants regarding status of claim i.e. request for information, confirmation of investigatory details and/or coverage position letters • Mitigate claim expenses as economically as possible • Summarize claims in excess of authority and submit rationale to manager for approval • Negotiate settlements within approved authority level, issue settlement payments and document all activities • Identify potential subrogation and fraud opportunities and make appropriate referrals • Support claims workflow efficiency by accurately documenting claim progress, referring high risk exposures outside authority levels and seeking opportunities that enhance operational knowledge • Use multiple systems to gather, enter and analyze claim metric data to ensure targets are achieved.

• Lead implementation of AI-powered business solutions from concept through production • Ensure successful deployment of AI solutions into enterprise production environments • Translate business requirements into executable engineering delivery plans • Partner closely with business stakeholders and engagement leads to understand priorities and define implementation roadmaps • Lead and develop an offshore engineering team • Build a high-performing engineering culture focused on accountability, quality, and continuous improvement

Title: Senior Underwriter, Middle Market Solutions Location: Charlotte, NC United States of America Job Description: With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Senior Underwriter will develop and maintain strong relationships with brokers and serve as a specialized technical expert for Middle Market P&C Accounts. This will be a hybrid position in Charlotte, NC with a minimum of 20% travel for broker/production needs. Responsibilities and Accountabilities: - Manage assigned broker portfolio of accounts to achieve efficient returns of profitability and growth. - Underwrite new and renewal accounts to meet top and bottom line targets. - Ensure placing and binding of FAC Reinsurance prior to policy inception. - Proactively develop relationships with brokers and agents assigned within the territory to either pursue new business acquisition and/or large renewal retention. - Acquisition of new business and retention of existing business including client and broker negotiations. - Manage complex referrals from underwriters and spokes and re-underwrite complex business as appropriate. - Proactively drive involvement of functional areas in Underwriting process, including e.g. MMC, ARC, Claims, Operations. - Handle market facing broker relationships with ability to travel a minimum of 20% Required Skills and Abilities: - Risk Assessment and Management: Ability to assess risk inherent exposures and natural hazards relevant to MM P&C. - Pricing and Market Mgt: Analyze current performance against benchmarks applying how the market operates and functions, the business needs and customer needs. - Contract Drafting and Interpretation: Design, develop and implement consistent, robust wordings. - Policy Management: Robust understanding of policy administration life cycle, information collection, policy issuance, premium bookings, credit control, cancellation. - Influencing Skills: Ability to persuade and motivate others to act, without executive authority. - Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions. - IT Skills (Office applications): Use general office application tools e.g. Power Point, Excel, Word. Education and Experience: - A minimum of 2+ years of Commercial Property & Casualty Underwriting experience. Middle Market experience is preferred. - Recognized established relationships with brokers at peer group level and within market. - Experience with General Liability, Umbrella, Commercial Auto, Commercial Property, and/or Workers Compensation. - Good understanding of legal and regulatory framework. - Undergraduate degree required. Economics, Finance, Insurance Management, or Business Administration is preferred. - Completion of professional insurance qualification (e.g. CPCU) is preferred, but not required. #LI-Hybrid #LI-JG1 Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14400 Arch Insurance Group Inc.

Title: Underwriting Specialist, Middle Market Solutions Location: Home Base, MN Job Description: With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriting Specialist is responsible for driving profitable growth through the evaluation and underwriting of new and renewal accounts. This position involves close collaboration with producers to negotiate pricing, terms, and conditions, while proactively managing capacity and ensuring compliance with governance frameworks and underwriting guidelines. This candidate can sit 100% remote or hybrid in MN. This is a market-facing role so expected to be meeting with brokers in the territory (MN). Responsibilities and Accountabilities: - Underwrite new and renewal accounts to meet top and bottom line targets - Negotiate price and terms and conditions with producers - Ensure contract certainty is achieved on all accounts at time of inception - Ensure utilization of global pricing tools - Ensure placing and binding of FAC Reinsurance prior to policy inception - Ensure accurate policy documentation issued to producers or producers has issued documentation (where producer responsibility) - File maintenance – ensure file is established (whether electronic or paper) and maintained for each risk and transaction handled - Proactively support completion of policy administration and credit control processes - Training, developing and coaching of less experienced staff (including Underwriters) Required Skills and Abilities: - Specialized expert understanding of Commercial Packaged Property and Casualty - Recognized relationships with brokers at peer group level and well established within market - Specialized understanding of regional / local insurance markets and competitor landscape, including global elements Education and Experience: - A minimum of 3+ years of direct experience in Underwriting profitable business - Preferably a degree in Economics, Finance, Insurance Management, or Business Administration - Professional insurance qualification (e.g. CPCU) is a plus, but not required #LI-JG1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. For Minnesota, Wisconsin, Illinois, Indiana: $111,100 - $172,465/year - Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. - Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14400 Arch Insurance Group Inc.

Title: Underwriting Service Specialist Location: remote, USA Job Description: Full time job requisition id R26_609 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments. This candidate can sit 100% remote. Responsibilities and Accountabilities: - Policy & endorsement issuance - File documentation and set-up - Review account information for data entry into appropriate systems - Order, prepare and/or update reports - Policy Rating and/or initial entry into rating model - Processing of various underwriting transactions and requests - Correspond with brokers for information at Underwriter’s request - Booking/Invoicing - Other duties and special projects as assigned Required Skills and Abilities: - Analytical and problem solving ability - Detail-oriented - Customer-focused - Collaborative and team-oriented - Strong communication and organizational skills Education and Experience: - Bachelor’s Degree preferred - 2+ Years of Underwriting Assistant experience within commercial P&C #LI-Remote #LI-JG1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,300 - $82,700/year - Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. - Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

Customer Service Representative Location: Omaha, Nebraska Employment Type: Full-time Work Arrangement: Hybrid (3 days in office) Job Description With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Primarily responsible for providing first-level support and directory assistance to Arch external and internal customers. Responds to claims calls and correspondence from brokers, insured and non-insured claimants and vendors. Responsibilities - Adheres to World Class Customer Service Standards and documents all customer interactions in the call center management technology application. - Performs necessary duties to resolve or satisfy all first-level inquiries or advance to supervisory level where applicable. - Manages individual workflow, productivity and quality to meet and exceed team/individual goals and service level agreements. - Communicates changes in processes, aiding in the creation and maintenance of job aids to ensure consistency/accuracy in workflows. - Addresses claims intake related questions and appropriate routing of escalations to Management to include but not limited to, delayed policy availability within claims systems, policy/insured identification/routing, and rush requests. - Responsible for accurate and timely setup/routing of incoming FNOLs, preparation and routing of acknowledgement letters, merging of files, procurement of binders and/or policies and setup of oversight files. - Utilizes research tools to identify and distribute unidentifiable mail that is received electronically. - Provides back-up to the Document Indexers for unidentified mail/correspondence and download documents. - Engages and Participates in the Arch Experience values and continuous improvement initiatives. - As identified by the Customer Solution Center process, intercedes for the customer to assure they are "warm transferred" to the proper Arch internal or third-party resource that handles their business request or questions to meet or exceed their expectations, and follows up to ensure their satisfaction. - Responsible for responding to incoming phone calls and correspondence (in electronic and paper format). Education and Experience - High School graduate or equivalent; some college or insurance-related education preferred. - 2 to 3 Plus years of experience in Customer Service. - Excellent verbal/written communications. - Excellent Customer Service skills. - Strong interpersonal skills. - Demonstrated team behavior; willingness to help. - Excellent PC skills and knowledge of Microsoft suite. - Analytical problem-solving skills. - Routing and managing electronic documents in an imaging system. - Position is hybrid and requires (3) days in office. - Bilingual preferred. - Flexibility and adaptability in team settings. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

• Translates AI strategy into scalable engineering execution—ensuring AI systems are safe, observable, cost-effective, compliant, and aligned with product and business outcomes. • Architect and govern AI/ML system designs including multi-agent flows, complex orchestrations, RAG, classical ML services and hybrid architectures. • Productionize AI/ML solutions into stable, low-latency, compliant, scalable applications. • Build, lead, and develop a multi-team AI/ML engineering organization—including managers and senior engineers—setting technical standards and a culture of rigorous, maintainable delivery. • Drive organization-wide alignment by influencing senior executives, peer engineering leaders, and product leaders; resolve prioritization conflicts and clarify accountability boundaries. • AI/ML Lifecycle Ownership: Spearhead the AI/ML Software Development Life Cycle (SDLC) balancing rapid experimentation with scalable, production-grade engineering standards. • Establish robust practices for versioning, deployment, CI/CD pipelines, logging, and automated rollback strategies. • Build and operate observability, monitoring, and alerting systems to track model drift, latency, throughput, and cloud computing cost governance.

• Design, build, and deploy agentic AI workflows and intelligent autonomous playbooks to automate Tier-1/2 alert triage, context enrichment, and incident response. • Develop and tune complex detection logic across SIEM, EDR/XDR, and cloud platforms, focusing on behavioral analytics and anomaly detection. • Utilize Python to build custom security tools, integrate disparate security APIs, and maintain high-quality, reusable codebases for security orchestration (SOAR). • Lead threat hunting initiatives and serve as a Tier-3 escalation resource for complex, high-severity security incidents. • Analyze attacker tactics, techniques, and procedures (TTPs) to map coverage against the MITRE ATT&CK framework and proactively close gaps. • Secure cloud environments (AWS, Azure, or GCP), with a specific focus on auditing, monitoring, and protecting production AI/LLM pipelines and workloads. • Mentor junior team members, conduct code reviews for automation scripts, and promote robust software engineering best practices within the security team.

• Own the enterprise view of Data Products • Drive adoption and value realization across business domains • Act as the glue across domain-owned Data Products • Manage interdependencies and prioritize initiatives