• Owns end-to-end marketplace performance (GMV, revenue, margin, growth). • Develops and executes marketplace strategies across eBay, Amazon, TikTok Shop, Shopify, and Poshmark. • Drives marketplace SEO and listing optimization to increase visibility, traffic, and conversion. • Identifies and launches new marketplace opportunities and channels. • Partners with leadership on inventory aging, sell-through, and recovery strategies. • Owns dynamic pricing and repricing strategies based on market trends, competition, and demand. • Plans and executes promotions, special events, and marketplace campaigns. • Tracks and reports on core ecommerce KPIs (GMV, conversion rate, traffic, AOV, margin, defect rates). • Leverages advanced Excel to analyze large datasets. Builds and maintains scorecards aligned with EOS principles. • Leads offshore teams responsible for listing execution, catalog updates, and operational workflows.

• Plan, build, and manage paid media campaigns across TikTok Ads and Meta Ads (Facebook & Instagram) with a primary focus on TikTok • Set up, optimise, and scale TikTok Shop campaigns including product-linked ads, affiliate collaboration coordination, and shoppable content strategy • Develop and test ad creatives in collaboration with creative teams, including UGC-style content, short-form video hooks, and product-focused formats native to TikTok • Monitor and manage campaign budgets, bids, audiences, and placements to maximise ROAS and minimise CAC • Conduct ongoing A/B testing of creatives, copy, audiences, and landing pages to continuously improve performance • Analyse campaign data and produce regular performance reports with insights and recommendations • Stay current on TikTok algorithm updates, ad product releases, and e-commerce trends to ensure campaigns remain competitive • Collaborate with the broader marketing and e-commerce team on promotional calendars, product launches, and seasonal campaigns

ABOUT ROLAND FOODS Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the foodservice, retail, and industrial channels as well as internationally. Foodservice is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best. And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike. ABOUT THE ROLE Roland Foods is excited and committed to growing our retail and eCommerce business. We are seeking an experienced and motivated sales professional to join our team. The Retail Sales Manager | eCommerce and Walmart will be charged with expanding assortment, sales and profitability of Roland Foods’ business with Amazon, Walmart (and Walmart.com) and other eCommerce customers. This role requires an entrepreneurial spirit, the ability to develop customer specific strategies, and execute those strategies both independently and through cross-functional partnership and management of our brokerage partners. This position will report to the Senior Director Retail Sales. RESPONSIBILITIES Manage all aspects of Roland Foods’ business on Amazon.com and Walmart.com, including but not limited to: - Product assortment - Product listings and content - Marketing, advertising and promotional strategy - Pricing, in partnership with Roland Foods’ Revenue Management team Manage and grow Roland’s portfolio, including Private Label, within Walmart while launching a comprehensive assortment on Walmart.com - Build relationships with Walmart merchants, product developers and quality assurance teams in Roland Foods’ categories - Conduct regular business reviews and provide analytics to support Roland Foods’ performance in Walmart - Manage brokerage partners by creating and measuring key performance indicators that reflect the company’s overall goals - Promote and advance Roland Foods’ eCommerce presence by identifying and executing new customers and platforms - Maintain accurate and timely forecasts for volume and trade spending - Collaborate internally working closely cross-functionally with our Revenue Management, Customer Operations, Marketing and Creative, Supply Chain and Finance, and Supply Chain functions QUALIFICATIONS AND SKILLS Required - 3–5+ years of relevant sales experience within Mass and eCommerce channels - Proven ability to sell online while managing digital marketing, customer experience and product listings - Ability to understand, manage, and grow a complex business or product portfolio - Demonstrated success achieving breakthrough results by overcoming roadblocks - Ability to travel up to 20% Preferred - Passion for and curiosity about international foods and global cuisines - Bachelor’s degree - Prior experience owning and managing Walmart and/or Amazon business. - Experience managing branded and private label assortment. - Strong negotiation skills - Excellent written and verbal communication skills - Resourceful mindset with the ability to make an impact with limited resources - Experience managing brokerage partners SALARY RANGE Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $120,000 - $135,000. This role is bonus eligible. Based on your qualifications, previous experience, and transferable skills, the Company will determine at its sole discretion, the salary offered. Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent! Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfood.com. Please read Roland Foods, LLC’s California Job Applicant Privacy Policy here.

Come join the Tillamook Team, one of the fastest-growing dairy brands in the US, where we Play to Win to create over 200 dairy products in 7 different categories: cheese, ice cream, yogurt, sour cream, butter, cream cheese and frozen meals. Our Uncompromising Quality has led us to become the #1 Cheddar, #2 Cream Cheese and #3 Family Size Ice Cream brand, but we’re not stopping there. We’re loading up for our best years to come and want you to join us. As a farmer-owned cooperative since 1909, we know that being Good Stewards for our stakeholders and doing a little extra always pays off. We’re looking for team members with a One Team and Genuine Care mindset who are inspired to share the delight of the Tillamook brand with each other and others every day. **Please note that this posting is for an 8‑month contract position. This is a temporary assignment with a predetermined duration. Nothing in this posting or assignment should be interpreted as a guarantee of employment or consideration for future permanent roles** What you will do: The Ecommerce Manager (Contractor) is responsible for the direct ecommerce channel of business, the shop.Tillamook.com online store. Management of this channel includes partnering with internal and external stakeholders to ensure optimal product assortment, inventory management, seamless fulfilment, and meeting business objectives for revenue and profitability. The Ecommerce Manager should be detail-oriented, possess strong communication skills, and demonstrate proficiency with ecommerce platforms, fulfillment software, and cross-functional collaboration. This role is critical for ensuring the success and growth of our online store. Here’s a day in the life: - Oversee the Shopify ecommerce platform all functions and updates, including implementation of new themes, product updates, and content management. - Responsible for day-to-day execution and optimization of ecommerce operations. Support order management, customer issues and backend system checks. - Responsible for ecommerce P&L and revenue targets - Create and update product descriptions and images. - Execute promotions, launches and seasonal updates. Coordinate with contracted Web Developers to ensure successful launches of site updates - Activate discounts and manage promotional campaigns. - Monitor sales data and manage inventory levels. - Troubleshoot software and platform issues in partnership with Web Developers. - Conduct end-of-month financial reporting, including analysis of discounts, inventory costs, stock levels, and system reporting. Prepare and review reports for Concur and D365 platforms. - Manage shipping and fulfillment software (Ship Station) and operations. - Set up new item specifications including SKU and tags. Update and enhance automation processes within fulfillment software. Oversee order management and routinely check for address or verification issues. - Collaborate closely with the Buying team to understand monthly ordering, review shipping materials, and communicate inventory needs. - Audit shipping materials at multiple locations and report any product delays. Keep the Buying team updated on sales, order volumes, and other factors impacting inventory and forecasting. - Oversee comprehensive order management, ensuring seamless processing and fulfillment across platforms and teams. Coordinate Shopify, UPS, and fulfillment issues with cross-functional teams. Ensure timely shipment and fulfillment by warehouse teams. - Manage corporate gifting and large order inquiries, from initial contact to shipment. Communicate pricing, timelines, and order options with customers. Coordinate inventory and fulfillment with relevant teams for large orders. - Build and maintain effective relationships with cross functional team members - Supervise and manage third-party, offsite fulfillment teams, ensuring inventory coordination, product updates, and adherence to packing guidelines. Audit third-party fulfillment quarterly and maintain positive relationships. Communicate SOPs and updates with sufficient lead time for implementation. - Maintain strong relationships with internal warehouse and fulfillment teams, regularly connecting about inventory and ensuring daily operations are met. - Prepare for the holiday season by overseeing inventory, purchasing, and coordinating LTOs with Marketing, Fulfillment, Buying, and Web Developer teams. Ensure all holiday merchandise is procured, delivered, and ready for sale. - Maintain close communication with the Consumer TLC team, staying updated on consumer feedback and ensuring reshipments are handled efficiently. - Be responsible for meeting business goals and budget targets for the online store. - Confront and resolve difficult situations in a proactive, objective, professional, and solution-oriented manner. - Embrace change by being open to new ideas and different approaches. - Communicate effectively and professionally with individuals, groups, management, and the general public. - Execute special projects such as researching shop upgrades, optimizing software and programming, reviewing Google Merchant Center reports, and introducing best-in-class operations and technology. - Work collaboratively with all TCCA stakeholders and partners. - Represent TCCA externally with professionalism and uphold company values when interacting with partners and consumers. - Assist with executing business strategies to facilitate short and long-term business objectives as defined by management. - Performs all non-revenue generating tasks as required such as, expense control, loss prevention training, etc. - Demonstrate awareness of the financial impacts of decision making. Maximize profitability by meeting or exceeding budgeted goals of P&L with emphasis on sales, labor and cost of goods - Drive continuous improvement through data-led insights - Lead projects independently. Demonstrate organization and prioritization, and attention to detail. Demonstrate excellent time-management skills with the ability to work independently with little supervision. Work on multiple projects simultaneously - Exercise independent judgement, critical thinking skills, and confidentiality in all matters as appropriate. Knowledge, skills, and abilities: - 3 years of ecommerce experience - Experience with managing Shopify (required) - Experience managing vendors, budgets, and working with cross functional teams - Demonstrated ability to effectively plan and execute strategies. - Demonstrated ability to effectively prioritize and time manage. - Strong analytical and business acumen - Possess the ability to read, write, and interpret instructional documents such as reports and procedure manuals. - Excellent written and verbal communication skills. - Demonstrated intermediate computer literacy with knowledge of Microsoft Word, Outlook, and Excel, SharePoint, Concur and D365 We are committed to creating a culture of inclusion where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives, and backgrounds to join our exceptional organization and help us build our future. Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership/non-membership in a labor organization, or any other characteristic protected by law. #LI-KC