• Maintain and continuously update the Control Tower to ensure accurate and timely reporting of key program metrics. • Design, build, and manage Excel models and Power BI dashboards to track and visualize program performance, staffing, and other critical business metrics. • Analyze staffing demand and supply to support effective workforce planning and informed decision‑making. • Coordinate and consolidate data requests across multiple functions to enable “one‑time collection, multi‑use” efficiency and reduce redundancy. • Develop, maintain, and update organizational charts, distribution lists, and process templates to streamline team operations and communication. • Oversee and enhance onboarding effectiveness, including system setup, role integration, and new‑hire check‑ins. • Establish and organize centralized data repositories to improve accessibility, knowledge management, and data‑driven decision‑making. • Provide ongoing dashboards, visualizations, and reporting to clearly communicate engineering and business trends to leadership. • Support program tasks, initiatives, and operational needs as directed by engineering leadership. • Track and manage all Engineering Coordination Memos (ECMs), including monitoring progress and closure plans. • Support and model Current Execution Index (CEI) tracking and analysis. • Lead and coordinate program‑level Risk and Opportunity (R&O) identification, tracking, and reporting. • Collaborate on CFx processes involving customer‑furnished equipment, data, or materials. • Develop programmatic approaches to improve communication flow and address identified communication issues. • Conduct analysis and modeling of site‑specific space needs, utilization, and timeline forecasts. • Ability to travel ~10%

Role Description You'll work directly with the Director to keep a complex, multi-event season running on time and on budget. Across 6 events and dozens of active vendor relationships, there's a lot happening simultaneously — your job is to make sure nothing falls through the cracks. This role lives at the intersection of finance and operations. You'll manage vendor payments and onboarding in Ramp, maintain our event budgets, surface emerging issues before they become fires, and help the Director to stay focused on the right things at the right time. Strong communication and a proactive mindset are as important as technical skills here. Budget & Vendor Payments - Own day-to-day maintenance of the season event budget — record actuals, track variances, and flag when something is trending off-plan across any of the 6 events. - Manage vendor onboarding and payment processing in Ramp, including setting up new vendors, submitting payments for approval, and ensuring invoices are coded correctly. - Monitor staged vendor payment schedules (deposits, milestone triggers, final payments) and proactively alert the team when action is needed. - Support multi-currency reconciliation across USD, AUD, and CAD; flag conversion impacts on the budget. Issue Visibility & Communication - Actively surface emerging risks — budget overages, vendor delays, missing deliverables, or timeline slippage — before they escalate. - Serve as a clear, reliable communication hub between the team and external vendors: coordinate timelines, follow up on deliverables, and hold vendors accountable without requiring the Director to step in on every thread. - Prepare concise budget summaries and status updates for leadership, translating complex budget data into clear, actionable snapshots. - Maintain visibility on all open items across the season so the team always has a current picture of where each event stands. Project & Operations Coordination - Triage the task queue in Asana — identify what's urgent, what's blocked, and what needs escalation. - Build and maintain event timelines, pre-production checklists, and run-of-show documents. - Track vendor contracts and ensure payment and deliverable milestones are met on schedule. - Support ad hoc operational needs as the season progresses. Qualifications - 3–5 years in a production coordinator, production finance, or event operations role — ideally in entertainment, live events, sports, or agency production. - Strong command of complex spreadsheets (Google Sheets) — you can navigate a multi-sheet event budget model, not just enter data into one. - Experience managing vendor payments and onboarding, including working in AP or expense management tools. - Sharp written English — vendor communications, internal Slack, and leadership summaries all need to be clear and professional. - Proactive communicator — you flag problems before they become fires, and you follow up without being asked. - Able to work core PST working hours or start a few hours before to align with EST. Nice to have - Experience with Ramp, Asana, or similar expense management and project management tools. - Background in multi-currency budgeting or international event production. - Live event or sports production experience. Benefits - Permanent remote work flexibility. - Paid Time Off. - Health Maintenance Organization (HMO) coverage. - Annual performance bonuses. - Dedicated coaches offer an extra channel of support and skill-building. - Opportunities for professional growth. Company Description Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

• Lead delivery of AI-driven programs aligned to customer contracts and strategic initiatives. • Partner with executive stakeholders to define problem statements, success metrics, and delivery scope. • Translate high-level AI concepts into executable plans with clear milestones, owners, and dependencies. • Drive execution across cross-functional teams including product, engineering, data science, security, and customer success. • Create and maintain project, release, and sprint plans; present updates to customer and internal leadership. • Track execution using tools such as Jira, Smartsheet, and Confluence. • Develop and maintain consulting-grade delivery artifacts including project charters, roadmaps, governance decks, and executive readouts. • Proactively identify and manage risks related to data readiness, integration complexity, compliance, and change management. • Prepare and publish weekly, monthly, and executive governance updates with a focus on outcomes, not activity. • Manage resource capacity, utilization, and delivery tradeoffs across parallel initiatives. • Lead customer and internal working sessions; document decisions and drive action items to closure. • Partner closely with product, engineering, data science, and infrastructure teams to unblock execution. • Own transition from pilot or build phases into production deployment and steady-state support. • Track and report KPIs and OKRs tied to delivery health, adoption, and value realization. • Identify and remove organizational, process, and cultural impediments to delivery. • Serve as a trusted execution partner and advisor to customers and internal leadership.

• Lead the pod/workstream delivery plan from discovery through go-live readiness (and transition to support), including detailed scheduling, milestones, and stage-gate inputs • Build and manage detailed workplans based on Workfront configuration order, integration sequencing, and dependency mapping; continuously re-plan as constraints change • Lead structured project cadence for the pod (status meetings, working sessions, design reviews), ensuring clear action items, owners, and decision tracking • Manage the pod’s backlog and coordinate handoffs/dependencies with partner pods (including Hypercare & Enhancement and Foundational Governance) • Partner with the System Architect to capture foundational impacts, document change requests, and route items through formal Change Control with clear impact assessments (scope/timeline/resourcing/risk) • Proactively identify, document, and escalate risks, scope creep, and resource gaps early; surface mitigation options and tradeoffs to protect timeline and quality • Maintain clear, consistent communication with agency stakeholders to level-set delivery expectations, confirm readiness, and ensure alignment on goals and upcoming decisions • Ensure required documentation, deliverables, and approvals for the pod are complete and audit-ready prior to stage-gate progression • Coordinate UAT readiness and execution for the track: define test approach and scenarios with SMEs, manage testing cycles, triage defects, and drive sign-off for pod deliverables • Support rollout and transition planning for agencies in-scope for your track, coordinating with enablement/hypercare to ensure adoption and stabilization • Provide pod/workstream inputs into SOW development (scope, deliverables, milestones, assumptions, dependencies, out-of-scope) and contribute to LOE/resource planning • Support and/or drive change orders and scope expansions for the track with documented impacts and stakeholder approvals • Operate with a billable, client-services mindset: proactive forecasting, clear expectations, and escalation that protects delivery outcomes and margin