• Manages Academics projects and initiatives, using principally a hybrid Agile Scrum iterative methodology, including: Planning, organizing, and monitoring projects’ scope, dependencies, impact, timeline, documentation, and effective use of resources. • Defining work-breakdown structures and schedules (sprints dashboard). • Maintaining project requirement backlogs. • Coordinating and guiding requirements and design workshops using online collaboration tools. • Resource management (assigning tasks to individuals). • Activity monitoring, including collaborating with project leads to guide task completion and helping clear roadblocks. • Stakeholder management (leading standups/meetings, disseminating status reports). • Drafting and sharing project documentation. • Development of project dashboards relative to needs of project team members and stakeholders. • Risk identification and mitigation. • Project closeout activities, including leading retrospective meetings. • Manages vendor-related activities associated with projects, including contracts, deliverables, and invoice payments, per established company policies and procedures. • Creates and maintains a repository of Project Management Office (PMO) artifacts, documentation, and tools that assist others in Academics who manage projects and initiatives. • Collaborates with and provides feedback to others who manage Academics projects. • Matures business process automation for Academics, leveraging Microsoft Power Automate and Microsoft 365 tools. • Creates and edits business process documentation. • Coordinates, monitors, and tracks departmental budgets, as requested by the Associate Provost. • Prepares reports and content, as needed, including material for Board presentations, accreditation, and other initiatives.

• Review new accounts from sales and government pipelines, conduct initial research, and gather all required documentation to begin onboarding. • Configure policies and workflows within the ABC Legal platform based on client needs. • Document customized processes and ensure accurate setup before go-live while coordinating with internal teams. • Partner with clients during pre-onboarding (including RFPs) to define success metrics, document goals, and identify risks with mitigation plans. • Act as the primary point of contact during onboarding. • Lead discovery meetings, manage expectations, and provide consistent status updates from contract through activation. • Ensure a smooth transition to account management by delivering a detailed account briefing and facilitating a formal client introduction.

• Support squads in understanding the planning and execution of the product portfolio for the tribe. • Assist in running communication calls. • Promote the organizational standard for Discovery and Delivery processes. • Create and maintain templates and documentation to facilitate the day-to-day work of the tribes. • Support the standardization and enforcement of agile ceremonies across squads (dailies, reviews, plannings, retrospectives). • Support the tribe in organizing OKRs. • Support tribe and squad owners in understanding agile metrics. • Prepare executive presentations for internal meetings. • Maintain the use of the project management tool: board updates, review of rules, and workflow. • Conduct and analyze internal surveys, especially in the context of culture.

• Own end‑to‑end OKR and Rhythm of Business (ROB) execution, including input collection, synthesis, scorecards, and executive‑level reporting • Drive monthly and quarterly business rhythms, including leadership reviews, deep‑dives, and offsite planning • Establish and reinforce consistent, scalable governance and process adoption across teams • Own action item tracking, dependency management, and closure discipline using standardized workflows and tooling (e.g., ADO) • Design and maintain lightweight processes, templates, and operating cadences to enable scale without friction • Coordinate cross‑team execution, including deal/shiproom tracking, issue resolution, and follow‑ups • Manage budget, forecast, and actuals tracking, including variance analysis and executive‑level summaries • Support forecasting and planning cycles in close partnership with finance stakeholders • Own purchase order (PO) lifecycle management, including creation, routing, reconciliation, and follow‑up • Lead vendor onboarding and navigation of corporate procurement and onboarding systems • Manage contract workflows end‑to‑end (e.g., NDAs, master agreements, statements of work, amendments) • Partner with legal, security, and privacy teams to ensure compliance across vendor engagements • Run high‑impact forums (leadership team meetings, executive syncs, business reviews) with strong agenda discipline and follow‑through • Facilitate structured discussions, ensuring clear decision capture and action ownership • Align cross‑functional partners across engineering, finance, communications, and other operational teams • Own systems of record (e.g., ADO, SharePoint, trackers), including information architecture, hygiene, and permissions • Maintain scalable templates and enforce content lifecycle discipline (versioning, reviews, compliance) • Ensure information is accessible, accurate, and actionable for teams and leaders • Synthesize complex inputs into clear, concise, decision‑oriented materials for leadership • Produce polished decks and documents aligned to executive communication standards • Manage coordinated review cycles and deliver high‑quality outputs under tight timeline