Title: Inside Sales - Existing Accounts Location: Phoenix United States Job Description: We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Want to work for a fast-growing tech company who means it when they say "work-life balance is important"? If so, come to ZipRecruiter! We're committed to helping our customers achieve success in their recruitment efforts. The ideal candidate will be part of our growing inside sales team, up-selling and upgrading our existing accounts through outbound calling efforts. Responsibilities: - Establish and maintain a high level of customer satisfaction. - Utilize a combination of ZipRecruiter internal data & 3rd party labor market insights to educate and lead sales demos on ZipRecruiter’s suite of products. - Communicate and work to identify hiring challenges and provide unique solutions in the form of ZipRecruiter’s suite of products and hiring campaigns. - Responsible for scheduling appointments in the form of outbound sales calls to a combination of warm and cold leads, referrals, and former customers. - Manage a sales pipeline, comprised of paying business opportunities, to forecast new monthly recurring revenue. - Meet/exceed sales goals and expectations - Schedule and run demos with clients - Manage free trials of our product - Make 50+ phone calls (10+ conversations) per day to an assigned book of business comprised of paying customers - Analyze trends in the labor market and present analytics to your clients - Collaborate with Existing Account Managers to ensure customer satisfaction and identify future upsell opportunities - Build and develop account relationships and close sales quickly Qualifications: - At least 1 year of sales experience - Strong interpersonal and communication skills with the ability to convey them over the phone - Ability to thrive under pressure and enjoys the challenge of tight deadlines and managing a variety of duties - Must have excellent oral and written skills for presentations - Proficiency with Google Suite programs - High need for achievement and competition; loves to compete and win - Enthusiastic, optimistic, and certain of victory; unfazed by rejection - Strong organization and time management skills - Coachable, listens to and implements advice from the manager - Resourceful, goes over, under, and through obstacles to achieve success - Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position As part of our team you’ll enjoy: - Competitive salary - Exceptional benefits package - Flexible Vacation & Paid Time Off - Employer-matched 401(k) plan The US base pay for this full-time position is $15.39/HR USD, plus commission. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

• Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals • Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency • Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends • Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more • Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g., healthcare, government, finance). • Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts. • Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents.

• Talking to service business owners every day • Understanding their business quickly: what they do, who they serve, where their funnel is leaking • Deciding who's a fit for Wonderly and who isn't • Communicating clearly what we do and what they should expect • Owning the customer's first experience with Wonderly • The work is high-volume and customer-facing • The decisions you make on each call have direct downstream effects on whether customers succeed

• Contact leads via phone, WhatsApp and digital channels • Identify the profile, timing and needs of potential students • Present our training programs, mentorships and educational solutions • Conduct consistent commercial follow-up • Close sales with a focus on targets and conversion • Record activities, negotiations and lead progression in the CRM • Work closely with marketing and commercial operations to improve results • Support student retention and the initial post-sale experience when necessary