• Own the initiative end-to-end as a business: Define the strategy, roadmap, and execution plan, and drive this initiative to become a core entry point into the platform with clear impact on member engagement, care access, and client outcomes. • Run the operating system: Set goals and KPIs, establish a strong execution cadence, and ensure consistent tracking, prioritization, and delivery across all work streams. • Drive product and clinical experience: Shape the end-to-end member experience from first interaction through guidance and routing, ensuring clarity, safety, and effectiveness in how members understand their needs and take action. • Advance the intelligence layer: Work closely with AI/ML and engineering teams to improve decision quality, routing accuracy, and response consistency, balancing speed of iteration with reliability and safety. • Own performance and outcomes: Track and improve key metrics such as adoption, resolution, routing quality, and time to appropriate care, and ensure the initiative contributes meaningfully to overall client ROI. • Lead cross-functionally: Align Product, Engineering, Clinical, Growth, Operations, and Commercial teams, resolve trade-offs, and drive decisions that keep execution focused and efficient. • Act as a visible leader: Communicate clearly, surface risks early, and maintain accountability for delivery and outcomes across stakeholders.

Role Description The Campaign Manager is responsible for executing and optimizing multichannel marketing campaigns across multiple markets. This role focuses on day-to-day campaign execution, including email marketing, lifecycle campaigns, performance tracking, and the application of AI-powered tools. Reporting to the Senior Marketing Manager, this position translates marketing strategy into launched, measured, and continuously improved campaigns. Responsibilities - Campaign Execution: - Execute integrated marketing campaigns across email, landing pages, and paid channel support. - Support campaigns targeting global markets and audiences. - Build, QA, launch, and maintain campaign assets using marketing automation and CRM tools, and AI-assisted workflows. - Manage campaign timelines and calendars to ensure on-time delivery. - Leverage AI tools to streamline campaign setup, content generation, and workflow efficiency. - Email Marketing: - Build and deploy email campaigns for lead generation, nurture, and engagement. - Apply segmentation by audience type, funnel stage, region, and program. - Monitor and report performance metrics including open rates, click-through rates, and conversions. - Execute A/B testing and apply optimizations to improve performance. - Maintain accurate campaign setup and data hygiene in CRM and marketing systems. - Paid & Channel Support: - Support paid campaign execution through asset coordination, QA, and tracking. - Ensure accurate campaign tracking, UTMs, and CRM attribution. - Partner with senior team members on performance insights and optimization recommendations. - Collaboration: - Work cross-functionally with sales, content, design, and web teams. - Communicate campaign status, risks, and results clearly and proactively. - Support consistent execution across programs and regions. Qualifications - Bachelor's degree in marketing, business, or related field. - 3+ years of experience in campaign marketing, demand generation, or lifecycle marketing. - Hands-on experience with: - Email marketing and marketing automation platforms (Pardot, Braze, etc.) - CRM systems and campaign tracking (Salesforce) - Strong organizational and project management skills. - Data-driven mindset with attention to detail. - Ability to manage multiple campaigns simultaneously in a fast-paced environment. - Familiarity with AI-powered marketing tools or demonstrated ability to learn and apply AI in campaign execution. Preferred Qualifications - Experience supporting global or regional marketing programs in K12 education, assessment, credentialing, or B2B SaaS environments, with an understanding of complex buying cycles. - Familiarity with paid media support and attribution models. - Experience working closely with sales or SDR teams. - Experience using AI tools for content generation, campaign optimization, or marketing analytics. Benefits

Role Description The Exam Operations Manager plays a critical role in ensuring the seamless global delivery of PMI's Gold Standard professional certification examinations. This position is responsible for managing all operational aspects of exam delivery from candidate registration through post-exam processes, working closely with testing vendors, regional partners, and internal teams to maintain PMI's position as the world leader in certification excellence. The role directly supports PMI strategy by ensuring reliable, accessible, and secure exam experiences for certification candidates worldwide. Qualifications - Bachelors in business, project management, or related area required or equivalent; MBA or master’s degree strongly preferred. - PMP Certification desirable. - Minimum of 5 years of experience in manager role; experience in global organization beneficial. - Proficiency in the business language for PMI (English). - Proven ability to manage complex, multi-vendor operations with high reliability and quality standards. - Strong process improvement skills with experience implementing operational efficiencies. - Experience with incident management, crisis response, and business continuity planning. - Demonstrated success in managing operational budgets and vendor relationships. - Understanding of fundamental psychometric principles and certification exam development processes. - Knowledge of global testing markets and regional variations in exam delivery requirements. - Experience with professional certification or educational testing operations preferred. - Familiarity with project management principles and PMI standards & Certifications. - Travel required up to 20% of time for vendor meetings, vendor visits, and conference participation. - International travel may be required for global operations oversight. - Ability to respond to operational emergencies outside standard business hours. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

Role Description As a Data Manager, you will be a central hub for all Contract Data Requirements List (CDRL) related activities for the Air Force Special Operations (AFSOC) Air Commando Training Support (ACTS) contracts. You’ll partner with program leadership, engineers, quality assurance, subcontractors, and other functions to translate contract deliverable requirements into actionable delivery plans, implementing and tracking those plans and reporting status to leadership and the customer. Additionally, you’ll be responsible for program data baselines, data distribution, and document control system management. As part of the Configuration Management/Data Management (CM/DM) team, your job responsibilities will include: - Oversee the product lifecycle of program data items - Plan for, generate, develop, collect, prepare, maintain, modify, publish, reproduce, and distribute contractually required data with content, format, and in quantities specified by the Contract Data Requirements List (CDRL) - Accurately track and monitor CDRL deliverable metrics and contractual deadlines - Review, edit, and format CDRL deliverables against contract requirements and format standards - Route documentation and coordinate reviews for program data - Establish, maintain, and update program data baselines and status of program data items - Manage changes, additions, and deletions of data items - Control data distribution in accordance with distribution and data control markings - Coordinate with site Engineers, Quality Assurance (QA), Maintenance, and Government representatives on CM/DM activities - Document and implement process improvements to data management process and ensure all data management Work Instructions are current Occasional travel may be required. Qualifications - Demonstrated understanding of Configuration and Data Management, including documentation/data baselines - Ability to produce consistent, accurate, and positive results with minimal direction and supervision - Experience with tracking and monitoring metrics and timelines - Experience with configuration/version control, deployment, tracking, and development tools – Examples: Jira, SharePoint, and Confluence - Excellent written and verbal communication skills - Technical writing and document formatting skills - Flexibility and determination to learn new skills - Troubleshooting skills - The ability to obtain and maintain a secret security clearance Requirements - Understanding configuration management concepts, able to assist in documenting hardware and software configuration management processes - Exceptional communication, interpersonal, problem solving, analytical, and organizational skills - Ability to work well independently and as a part of a team - Experience with SharePoint administration, or similar document/collaboration system administration Benefits - Medical, Dental, Vision, Life Insurance - Short-Term Disability, Long-Term Disability - 401(k) match - Flexible Spending Accounts - EAP, Education Assistance - Parental Leave - Paid time off, and Holidays