• Analyze structured and unstructured datasets from multiple Military Health System (MHS) data sources to support operational and strategic decision-making • Develop, maintain, and enhance dashboards and data visualizations using Power BI or Tableau • Collaborate with stakeholders and subject matter experts to understand business requirements and translate them into data-driven insights • Perform data validation, quality checks, and troubleshooting to ensure data accuracy and reliability • Support recurring reporting requirements and respond to ad-hoc data requests from DHA leadership • Utilize SQL, SAS, Python, or similar tools to extract, manipulate, and analyze healthcare and operational data • Communicate analytical findings clearly to both technical and non-technical audiences • Document data processes, methodologies, and reporting procedures • Participate in regular client meetings and provide analytical support to ongoing program initiatives • Support continuous improvement efforts related to data analysis, reporting, and visualization processes

Role Description Under only general supervision, responsible for various duties within sales and distribution. Supports the sales force by providing information and analysis that help drive the delivery of Zurich products and services to customers and distributors. NATURE OF WORK Key Accountabilities - Independently researches and business development opportunities. - Utilizes industry knowledge and expertise to implement strategies to achieve sales goals. - Consultation to field sales personnel. - Uses industry knowledge to respond to inquiries and/or distributors, providing clear resolutions to various issues as they arise. - Resolve operational customer-distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross-selling), ensuring an efficient and high-quality service is extended to all internal and external customers. - Identifies opportunities for improvement by monitoring business processes and keeping abreast of industry developments. - Participates on assigned project teams. - Analyzes competing process methodologies and efficiencies to contribute to process improvement. - Develops customer or distributor reports to help prepare for key tenders/meetings, including commentary and an analysis of trends to facilitate decision-making where required. Performance Management Accountabilities - Demonstrate commitment to corporate values. - Take accountability for participating in the performance management cycle. Take action to improve performance on the job. - Assist and support co-workers. - Take action to manage own personal development. Requirements - GI Agency – Collect, Organise and Analyse data - Daily Market Agent Report - New Recruitment Report - Monthly monitoring and report on Agency Business Segment (Motor and Non Motor) - Monthly monitoring and report on Agency Production Report - GI Agency Monthly Production Report - ISM Analysis - Market Share - ISM Analysis - Fire/Motor - Quarterly Business Review reports/presentation slides - Assist in yearly GWP Forecast for GI Agency - Assist in yearly GWP Budget breakdown into branches and LoB - Monthly monitoring of selected agents - Daily Branch Reports to Branches - Motor Profitability Analysis: Loss Ratio/Windscreen/Z-Rider - Private Car with Attachment Report and Analysis - Agent Profitability Analysis - by Motor and Non Motor Loss Ratio - Agent Segmentation Slides and Analysis - Monitoring Fire Growth Report by Branches - Monthly ZT production by ZI agents Company Description You are the heart & soul of Zurich! At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking "What can go right?" We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. Let’s continue to grow together!

Your role at DynatraceDynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences. Job Description In this role, you will support around 4 to 8 clients, driving maturity and insights to supercharge their Digital Experience data with Dynatrace. Senior Analysts handle larger, more complex customers and are expected to move beyond basic analysis into more advanced and challenging problems, including using backend trace data and regularly connecting issues to business outcomes. Senior Analysts are asked to push engagement to new teams to expand DEM within client organizations and play a more central role in increasing DEM adoption. They meet more regularly with clients and manage competing priorities and expectations across their client engagements and different customer contact personas. You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include: - Connect deep dive analysis to business outcomes and leverage back-end data to pursue root cause - Manage complex accounts with multiple teams, juggling priorities and competing deadlines - Effectively delegate and work alongside Support to address client requests - Proactively push new use cases, making clear the value of increased adoption and utilization - Regularly share key wins and value stories with the Squad and for internal-facing and customer-facing deliverables - Play an active role in mentoring new members, including regular discussions and shadowing sessions - Regularly engage in POCs doing analysis work and presenting What will help you succeedMinimum Requirements: - Bachelor’s degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required. - 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way - Must be able to communicate effectively in English, Spanish and Portuguese; both verbally and in writing Preferred Requirements: - Consultative in identifying expansion opportunities and new use cases through complex organizations - Collaborative and effective relationship building internally, particularly with Account Executives and Customer Success Managers - Expertise in leveraging analytics capabilities across product and Insights tools to uncover customer insights - Understand and communicate around Business Events use cases - Back-end analysis to enhance Insights reporting - Connect performance and technical quality data story to user behavior and business context - Mentor and guide new resources and provide feedback on approach, reporting, etc. - Customize deliverables to meet variety of use cases, including creative solutions to unique problems - Synthesize broader customer value for executive reporting, including for QBRs/SBRs - Expert prioritization and time management to handle several multi-team, multi-focus clients Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and RewardsThe targeted annual base pay range for this role is R160,000 - to R200,000 (Not US Currency). When determining your salary, we consider your skills, experience, education, work location and internal equity. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

• Own the GTM analytics infrastructure — build and maintain the data models and reporting frameworks that power revenue forecasting, customer acquisition tracking, and ad hoc GTM analytics initiatives • Lead KPI stewardship across the full customer lifecycle — develop and maintain consistent metric definitions and data structures for ARR, GRR, NRR, CAC, LTV, payback period, conversion rates, and other core SaaS metrics, ensuring alignment between how metrics are defined operationally and how they are used in financial models and forecasts • Design, execute, and measure GTM experiments — structure A/B tests, build the analytical frameworks to evaluate them, and quantify the financial impact of different approaches • Build and maintain dashboards and reporting tools that deliver timely, trusted GTM and revenue performance visibility to Finance, Revenue Operations, and executive leadership • Write and optimize complex SQL queries to extract and transform large datasets from core systems (billing, CRM, product, data warehouse) into clean, analysis-ready outputs • Collaborate with FP&A, Accounting, Revenue Operations, BI, and Data Engineering to align on data sources, metric definitions, and reporting standards • Drive the development of scalable, automated analytics processes, improving accuracy, efficiency, and speed-to-insight across Finance • Establish and uphold data governance and quality standards within the Finance domain, ensuring a single source of truth for critical metrics used across the business • Champion a data-driven culture within Finance, helping elevate analytical rigor and consistency as the company scales toward public-company readiness