• Enjoy a work / life balance while working remotely from home! • Review and execute the billing, claims, and payment processes for Multi-Site clients • Help departments resolve their revenue cycle challenges. • Work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts • Provide expert-level support and communication to help improve insurance collections. • Manage and facilitate revenue cycle workflow for Multi-Site client base • Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs • Operate within the dental industry’s Best Practices when managing accounts • Respect and maintain confidentiality following strict HIPAA/PHI regulations. • Ensure maintenance and retention of clients by meeting all Brand Promise Expectations • Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication • Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader • Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled • Other duties as assigned

• Ensure proposals are developed strategically, timely, and completely • Support proposal leadership and development team with peer review responsibilities • Analyze each RFP and RFI assigned • Complete each RFP and RFI assigned • Manage internal communication related to each project • Utilize proposal database, department processes, and SMEs to write and coordinate proposal responses • Develop high quality proposals that comply with all requirements • Complete color team reviews aligned with internal timelines • Proofread and perform quality assurance checks on all documents • Identify opportunities for improvement in workflow processes

• Monitor competitor activity across the medical aesthetics landscape, including injectables, fillers, toxins, devices, skincare, and adjacent categories. • Track product launches, approvals, pipeline developments, pricing changes, and promotional activity. • Research regulatory developments across the primary focus markets of South Korea, Thailand, and China. • Analyze partnerships, channel developments, physician engagement programs, and market expansion activity. • Conduct primary and secondary research using public sources, industry databases, interviews, and local market intelligence where relevant. • Identify emerging trends, whitespace opportunities, and strategic risks across the region. • Prepare quarterly market intelligence reports, dashboards, presentations, and executive summaries. • Translate complex market and regulatory developments into concise recommendations for senior stakeholders. • Support ad hoc strategic projects such as competitor benchmarking, market entry assessments, and portfolio reviews.

• Support multiple client engagements across varying industries, with a focus on healthcare • Adapt quickly to new client environments, priorities, and team structures while maintaining high-quality delivery • Support the execution of cybersecurity and compliance consulting engagements under senior leadership guidance • Work closely with clients to collect data, conduct risk assessments, gap analyses, and document findings • Assist in evaluating client security postures, including vulnerability management, compliance alignment, and risk exposure • Develop and contribute to recommendations aligned with industry frameworks such as NIST, ISO 27001, CIS Controls, and HIPAA • Support clients in designing and implementing security controls, policies, and procedures • Assist with incident response planning, tabletop exercises, and post-incident reviews • Communicate findings and recommendations clearly to both technical and non-technical stakeholders • Collaborate with cross-functional teams and internal leadership to ensure seamless delivery across engagements