Hearings Administrative Coordinator Location: Boston United States Job Description: The Department of Transitional Assistance (DTA) is seeking qualified applicants for a Hearings Administrative Coordinator. The selected candidate will be responsible for carrying out the administrative functions of the Division of Hearings on an ongoing basis as assigned by the Supervisor. Duties and Responsibilities (these duties are a general summary and not all inclusive): - Coordinates and applies proper procedures and formats for Complaints for Judicial Review (CJR's) on a rotating basis. - Organizes the decision and exhibits for submission within the established time frames to ensure timely submission between the Legal Division and Superior Court. - Provides the outside vendor(s) with advice and technical assistance. - Continuously develops and/or improves methods to make the transcription process more effective and efficient. - Prepares and completes billing invoices for outside vendors such as Interpreter Services, transcribers, and others for submission within established guidelines. - Prepares and emails weekly schedules for the Director, Assistant Director, and Hearing Officers. Emails all related parties of upcoming hearings. - Types confidential correspondence such as Subpoenas, Coercives, and memos/letters and aids the Director and Assistant Director on projects and reports. - Creates an electronic folder on the desktop for each appeal and Administrative Disqualification Hearing (ADH) request. NOTE: This is a hybrid work eligible position. Required Qualifications - Knowledge of the principles and practices of human resource management including behavioral techniques, planning, forecasting, organizational development, etc. - Knowledge of work simplification methods. - Knowledge of the methods used in the preparation of charts, graphs, tables and general report writing. - Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations. - Ability to understand, apply and explain the laws, rules, policies and procedures governing assigned unit activities. - Ability to gather information by examining records and documents and by interviewing individuals. - Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence. - Ability to communicate clearly and follow written and oral instructions. - Ability to assemble items of information in accordance with established procedures. - Ability to maintain accurate records. - Ability to supervise. - Ability to adjust to varying or changing situations to meet emergency or changing program requirements. - Ability to exercise discretion in handling confidential information. - Ability to establish and maintain harmonious working relationships with others. Preferred Qualifications - Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities. - Knowledge of the types and uses of agency forms. - Knowledge of the proper procedure for making and receiving agency telephone calls. - Knowledge of the organizational structure and functions of the assigned agency. - Knowledge of the basic rules and principles of all DTA assistance programs. - Knowledge of the principles, practices and techniques of supervision About The Department of Transitional Assistance: The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every seven people in Massachusetts - including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports. Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants." Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests DTA is an Equal Opportunity Employer. Candidates from historically underrepresented groups are strongly encouraged to apply. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience. * II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience. * III. A bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. * - Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.