Role Description We're looking for an AI Content Specialist to join our Customer Success team at a genuinely interesting inflection point. The way we build content inside Spekit is changing fast — and this role is being designed for where we're going, not where we've been. The old version of this role was about copy-pasting content from one org to the next. That world is over. The new version is about using AI agents, LLMs, and automation to do in hours what used to take weeks — scraping customer websites, converting documents, auditing existing content libraries, and building out structured Spekit orgs at a pace and scale that wasn't possible before. Your job is to guide that process, QA the outputs, and make sure what gets built is actually good: well-structured, well-written, and well-designed. Think of it as: AI does the heavy lifting. You make sure it doesn't produce slop. You'll work closely with our Customer Success and Solutions teams, supporting new customer implementations by turning raw source material into polished Spekit experiences — using every tool available to you to do it faster and better than anyone expects. What You'll Do - AI-Driven Content Building - Use AI agents and LLM-based workflows to scrape customer websites, import playbooks, and generate topic structures, landing pages, and Spek libraries — without starting from scratch. - Use Spekit's AI Content Assistant to convert customer documents into structured, platform-native content at scale. - Run AI-assisted audits of a customer's existing content library to identify what to keep, what to transform, and what to retire — and turn that analysis into a clear migration plan. - Handle manual imports (Google Drive, SharePoint, etc.) where automation isn't yet available — with the understanding that this work will shrink over time as our tooling matures. - Editorial & Quality Control - Review and refine AI-generated content with a sharp editorial eye — cutting through noise, fixing structure, and ensuring every output sounds like it was written by a thoughtful human, not a machine. - Rewrite, tighten, and elevate copy so it's clear, concise, and genuinely useful to the rep or manager who will encounter it in the flow of their work. - Hold a high bar: you know the difference between "good enough" and "actually good," and you don't ship the former when the latter is achievable. - Design & Visual Structure - Apply a design sensibility to every org you build — thoughtful hierarchy, clean formatting, logical flow, and visual consistency that makes content easy to navigate and pleasant to use. - Modify and improve AI-generated visual outputs so they meet a quality standard, not just a completion standard. - Contribute to the development of reusable templates and content frameworks that make future builds faster without making them feel generic. - Customer & Team Collaboration - Partner with CSMs and Solutions Engineers to understand what a customer needs before building anything — scope first, build second. - Occasionally interact with customers directly to clarify content needs or walk through deliverables. - Contribute to internal content standards, OOB templates, and the shared library of assets the broader team draws from. Qualifications - Strong written English — you can read a dense document, understand what matters, and rewrite it into something clear and useful. - Strong verbal English — able to communicate via Zoom calls with our customers without any issue. - A genuine design eye — you notice when formatting is off, hierarchy is wrong, or a layout makes content harder to read. - Curiosity about and hands-on comfort with AI tools — you already use LLMs in your daily work. - Organized and self-directed — you can manage multiple customer projects simultaneously without dropping threads. - Fast learner — you pick up new tools, platforms, and workflows quickly. Requirements - Familiarity with sales enablement, customer success, or SaaS environments. - Experience with prompt engineering or working with LLM-based workflows. - Background in content design, instructional design, UX writing, or editorial work. - Exposure to tools like Notion, Google Drive, SharePoint, or similar content ecosystems. - Basic comfort with automation concepts — you shouldn't be intimidated by the idea of a workflow or an agent doing work on your behalf. Experience Level This is an early-career to mid-level role. We care far more about your taste, your curiosity, and your ability to learn than your years of experience. If you've been experimenting with AI tools, have a strong editorial instinct, and take pride in the quality of what you produce — we want to talk to you. What Success Looks Like - In your first 60 days, you'll have supported several customer implementations using our AI-assisted build process. - Within six months, you'll be running content builds largely independently and contributing to template and framework development. - Within a year, you'll be helping shape how we build — identifying where AI can do more and what "great" looks like at every stage of the process.

Role Description The Senior Content Strategist of The Global Enterprise Narrative and Content Team leads the strategy, development, and delivery of webinar-led content that brings our global enterprise marketing narrative and campaign frameworks to life. This role ensures webinar programs are tightly aligned to company priorities, translating complex ideas into cohesive, audience-first stories that educate, inform, and inspire. This is a high-impact, cross-functional role that blends narrative design, webinar execution, and content frameworks to deliver cohesive experiences for Adobe enterprise customers. The ideal candidate operates comfortably in a fast-paced environment, bringing strategic rigor, creative clarity, and a data-informed approach to every program. What You’ll Do - Define and implement the content strategy for enterprise webinar programs, aligning with global narratives, campaigns, and audience personas. - Collaborate with journey, demand, narrative, product, sales, communications, PR, agency and events teams to develop content calendars, review webinar topics and abstracts, and align to business priorities and market trends. - Write and submit briefs for agency and production teams with webinar title, abstracts, speaker bios, key messaging topics and promotional materials. - Source, brief, and enable speakers, including executives, product leaders, partners, and customers. - Plan and deliver webinars, covering messaging, talking points, run of show, and audience engagement. - Drive content direction for all webinar assets, including presentation decks, speaker scripts, promotional copy, registration landing pages, on-demand viewing landing pages, derivative content and more. - Use audience insights and performance data to refine content and improve engagement. Qualifications - 3-5+ years in digital content strategy, webinar or virtual event management, or other relevant experience. - Excellent communicator — enthusiastic, concise, and audience-centric. - Strategic problem solver with the ability to balance big ideas with diligent execution. - Self-starter who takes initiative and drives projects forward. - Passionate about continuous learning and applying insights across programs. - Collaborative and proactive, with strong cross-functional influence. Company Description Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

• Produce high-quality technical content: deep dives, guides, tutorials, and system-level explainers • Break down complex topics (evals, agents, observability, prompt iteration) into clear, actionable workflows • Focus on content that helps developers do something, not just understand something • Work directly with engineers, researchers, and customers to extract insights and real-world workflows • Ask strong technical questions and push for clarity where things are vague • Turn conversations into structured, high-signal content • Identify gaps in what developers are struggling with • Prioritize and ship content that addresses those gaps • Use AI tools to accelerate writing, editing, and research • Partner with Product, DevRel, and Marketing to ensure accuracy and relevance

Title: Product Manager, Content Aggregation Experiences Location: PST timezone United States Work Type: Remote Job ID: JR40193 Job Description: At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what&rsquo;s next. As we grow globally, we have increasing opportunities to communicate with and delight our members and prospective members in new ways. One of the primary levers for growth is developing new plans, with differentiated features and price points, so consumers can choose what is right for them. This position is part of the broader Commerce Product team. In this role, you will be responsible for leading the design and development of content experiences that drive engagement, grow the business, and entertain the world! This role is based in our Los Gatos office (preferred) in a hybrid model, but we are open to remote candidates who are on the West Coast (PST timezone). Travel to Los Gatos will be required if remote-based. As a Product Manager, you will be expected to design, strategize, execute, and prioritize projects. You should be comfortable at the hub of a fast-paced environment where you interface daily with cross-functional experts. You can build consensus and alignment but are not afraid to push ahead when there remain some critics and lead in the face of ambiguity. What will you do: - Product Execution: Lead the execution and optimization of content aggregation roadmaps. Take product concepts from ideation through validation, shipping, measurement, and iteration. - Test and Iterate: Drive rigorous experimentation to evaluate new content formats, refine content discovery, and maximize incremental member engagement and satisfaction. Build members experiences that drive engagement and measure the impact of your product innovation, with your design, research, and data science partners. - Scale the Platform: Build and scale product experiences and platform capabilities to support the onboarding of content partners globally. - Cross-Functional Collaboration: Partner with cross-functional leaders in articulating a compelling product vision, and then breaking the vision into well-scoped projects and driving execution. Work as part of an autonomous agile team along with designers, engineers, consumer insights, and data science, ML & analytics colleagues to deliver outstanding products to our customers. - Advocate and Align: Ensure that the broader organization is clear about our product strategy and roadmap, and effectively farm for dissent. Deeply understand and socialize the evolving needs of our customers, with your consumer insights and design partners. - Culture: Foster an inclusive environment, where all viewpoints are welcomed and encouraged. Embodies the Netflix real values while also bringing a new perspective to improve our culture. Who are we looking for - Passion for Design, Product Excellence, Growth, Business Model Innovation, and/or Behavioral Economics! Past experience in entertainment industry or related products/solutions is a huge plus. - 7+ years of product management experience with a proven record of prioritizing and successfully launching impactful products or platforms. - Worked in a direct-to-consumer business, preferably with a global scope, where the consumer is paying for the service. - Demonstrated leadership working effectively with designers, data scientists, engineers, researchers, and colleagues across content, communications, and marketing - ability to inspire, motivate and lead a cross-functional team - Very high attention to detail, with an ability to connect the smallest experience elements to the big picture goals at the company and team level. - Excellent verbal and written communication skills - An ability to synthesize the complex into the simple and persuasive, and tell compelling stories with data. - Comfortable using data to inform priorities and evaluate impact of initiatives - Has strong instincts for outstanding customer experience. - Experience working in an organizational structure with both vertical and horizontal teams where ownership of a capability cuts across multiple teams. - Embodies the <span>Netflix real values</span> while also bringing a new perspective to improve our culture. We strongly believe that diversity of experiences, perspectives, and backgrounds will lead to a better environment for our employees and better products for our customers. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $310,000.00 - $545,000.00. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.