Role Description TetraScience is hiring an elite engagement leader for key accounts in North America. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre-sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results-driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. - You are a customer centric and see-around-the-corner individual with a passion for delivering value while navigating customer hierarchy within the high-inertia Life Sciences industry. - You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high-performing delivery or engagement teams. - You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. - You are a top-tier communicator and able to tell compelling stories in difficult situations. - You will be a forward-deployed captain to ensure customer success no matter the obstacles or friction the team encounters. - For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. - It will require extreme self-discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. Qualifications - 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early-Stage Development, Late-Stage Development/CMC, Manufacturing/QC. - 3+ years in management consulting. - Worked in startup environments. - Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone). - Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal. - Expanded customer land deals - $ hundreds of thousands to millions in ACV. - Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s). - Delivered solutions within GxP-compliant areas. - Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance. - Operated effectively in a fast-paced, team environment. Requirements - Execute a comprehensive delivery motion to drive faster time-to-value with high customer satisfaction and meet annual renewal targets. - Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. - Leverage and coordinate cross-functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. - Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. - Gain a deep and broad understanding of TetraScience’s Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. - Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. - Stay up-to-date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. - Collaborate with Account Executives to create and execute account-specific plans in order to meet expansion goals and support the renewal strategy. - Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. - Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. - Lead by example and inspire your delivery teams to do the best work of their life. - Employ analytical and EQ skills to generate insights from customers’ data strategies and actions, respectively. Benefits - 100% employer-paid benefits for all eligible employees and immediate family members. - Unlimited paid time off (PTO). - 401K. - Remote role - work where you want to work. - Company paid Life Insurance, LTD/STD.

• Reporting to our SVP, Head of Search, this role will serve as a people leader, inclusive of SEM channel specialists (Paid search, YouTube, Demand Gen, PMax, Shopping, and App) as well as Account Leads managing direct client partnerships, contract negotiations/renewals, client onboards, etc. • This role will serve as a Search thought leader prepared to respond to the changing landscape • Responsible for revenue driven from new business, client relationships, and client growth • Will present Paid Search and organic strategy, performance, and tactical priorities to the client and internal stakeholders however the main priority is to help lead a paid search team • Partners with cross-channel leads on creating media plans, including forecasting, testing, tactical plans, and reporting • Drives Search strategy, innovation & testing on your book of business while improving performance, developing quarterly or annual roadmaps to keep advancing accounts with the latest trends and opportunities • Manages others from Account Managers to Directors • Contribute to team morale and culture through engagement, team building, and mentorship • Contribute to overall department training, POVs, award submissions, and case studies • Works closely with Google, Bing, and other vendor partners on alpha and beta opportunities, expansion opportunities, client strategy and planning, and best practices • Responsible for operationalizing processes and helping gain adoption across team focus areas • Assist in creating a team culture across a hybrid working model

• Develop and execute the Central Europe Region market access priorities, including pricing, reimbursement, and launch sequence, aligned with global and regional frameworks • Lead HTA and payer engagement strategy – with a strong focus on AMNOG, ensuring early, proactive dialogue with national and regional decision-makers to anticipate requirements and reduce access risk • Own country value dossier strategy and adaptation: incl. comparator selection, evidence gaps, risk mitigation. Thereby ensuring high-quality, locally relevant submissions delivered on time and supporting favourable reimbursement outcomes • Define and implement pricing strategy, including list price, net price corridors, and contracting principles, while protecting long-term value and portfolio optionality • Coordinate cross-functionally with Medical Affairs, Commercial, Regulatory, and Finance to align evidence generation, access strategy, and launch readiness, as well as post-launch accounting of rebates and related accruals • Develop, implement and maintain compliant incentive structures for buying groups in Germany • Assess potential and advocate for cost coverage and tailored solutions for individual SHIs in Germany

• Create and execute a GSI engagement strategy aligned with Sonar’s global objectives • Win new Alliance Agreements and develop existing ones to drive innovation, revenue and customer success • Structure transformative alliance deals, drive joint value through technology integrations, co-innovation, and ecosystem partnerships • Lead partner sales motions, solution POCs and limited Pilots that use Sonar’s suite of tools. • Drive joint pre-sales trainings, marketing initiatives, industry and GSI specific events to accelerate ecosystem visibility and pipeline development • Collaborate with sales, product, and marketing teams to ensure alignment on GSI initiatives and pipeline development • Facilitate sales team interlocks for joint opportunity pursuits • Leverage existing connections and build new ones with C-suite, Managing Directors & Practice Leadership within the GSIs headquartered in India • Represent Sonar at in region advisory boards, partner councils and executive forums • Enable GSIs through certifications, training and solution value sales readiness programs • Foster innovation in AI, cloud and industry specific applications development • Spearhead global initiatives to supercharge software engineering organizations with autonomous AI agents, actionable code intelligence towards software modernization with high quality and security at speed • Track partner objectives and milestones, pipeline growth. Report progress to leadership. Adjust engagement models as market dynamics dictate